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Tata Capital Customer Service Executive Interview Questions and Answers for Freshers

Updated 15 Apr 2024

Tata Capital Customer Service Executive Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Others 

(1 Question)

  • Q1. Education, customer handling, conversation

Customer Service Executive Jobs at Tata Capital

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

About general knowledge

Round 2 - HR 

(2 Questions)

  • Q1. About company background
  • Q2. About working process

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company with 134 years and with good Working people

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. How many experience and etc other
  • Q2. Which company and working type

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level best interview facing. Jyada Batane ki jarurat nahi hoti interview me jitna puche utna
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Will you take the decision in tough situation?

Round 2 - HR 

(6 Questions)

  • Q1. Sell me some product
  • Ans. 

    Introducing our new revolutionary skincare product that will leave your skin glowing and rejuvenated.

    • Our product is made with all-natural ingredients to ensure the best results for your skin.

    • Customers have reported visible improvements in their skin texture and tone after just a few uses.

    • With regular use, you can say goodbye to dull and tired-looking skin and hello to a radiant complexion.

  • Answered by AI
  • Q2. How many numbers you sell
  • Ans. 

    I sell a variety of numbers to meet the needs of our customers.

    • I sell phone numbers for communication purposes.

    • I sell account numbers for banking transactions.

    • I sell order numbers for tracking purchases.

    • I sell ticket numbers for events and travel.

    • I sell reference numbers for customer support.

    • I sell serial numbers for product identification.

  • Answered by AI
  • Q3. What is your background
  • Q4. What is your qualification
  • Q5. What is your goal
  • Q6. What you want to achieve
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

General intelligence

Round 2 - One-on-one 

(1 Question)

  • Q1. About self . And educational background questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for interview. About yourself and About role and responsibility

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Central finance minister &state finance minister & some Rbi questions
  • Q2. I think you know

Interview Preparation Tips

Interview preparation tips for other job seekers - Not a tuff interview .you know minimum knowledge of RBI rules
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How will you able to manage the stress and pressure in the company?
  • Q2. What do you know about gold loans and How will you identify whether the customer has a real gold or fake?

Interview Preparation Tips

Topics to prepare for Muthoot Fincorp Customer Service Executive interview:
  • Gold loans
  • Targets
Interview preparation tips for other job seekers - To be honest...This is the most target based job one can have ..The work and office environment will be good but targets are too high which is stressful to complete per month specifically..If you join this company for whatever role you want to,You've to be very careful regarding the work you're doing..Everything is related to gold,cash and cheques..Incentives and bonus payments will be additional but think twice when you are going through a target based job..

Interview Questionnaire 

3 Questions

  • Q1. Privious experience
  • Q2. Knowledge and skills
  • Q3. Marketing activities

Interview Preparation Tips

Interview preparation tips for other job seekers - Well known knowledge of gold loan and there third party products

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self, previous work, about markets

Interview Preparation Tips

Interview preparation tips for other job seekers - I like to face interview

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About myself, about market policy of banking NBFC

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview I like it

Tata Capital Interview FAQs

How many rounds are there in Tata Capital Customer Service Executive interview for freshers?
Tata Capital interview process for freshers usually has 1 rounds. The most common rounds in the Tata Capital interview process for freshers are Case Study, HR and Resume Shortlist.
How to prepare for Tata Capital Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Capital. The most common topics and skills that interviewers at Tata Capital expect are Auditing, Compliance, Home Loans, Salesforce and Vendor Management.
What are the top questions asked in Tata Capital Customer Service Executive interview for freshers?

Some of the top questions asked at the Tata Capital Customer Service Executive interview for freshers -

  1. Education, customer handling, conversat...read more
  2. Good company for new beginn...read more

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based on 1 Tata Capital interview
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Low Confidence means the data is based on a small number of responses received from the candidates.
Tata Capital Customer Service Executive Salary
based on 167 salaries
₹1.3 L/yr - ₹4.1 L/yr
13% less than the average Customer Service Executive Salary in India
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Tata Capital Customer Service Executive Reviews and Ratings

based on 69 reviews

4.5/5

Rating in categories

4.5

Skill development

4.4

Work-Life balance

4.2

Salary & Benefits

4.4

Job Security

4.5

Company culture

3.9

Promotions/Appraisal

4.3

Work Satisfaction

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