Upload Button Icon Add office photos

Tata Capital

Compare button icon Compare button icon Compare

Filter interviews by

Tata Capital Customer Relation Executive Interview Questions and Answers

Updated 6 Mar 2023

Tata Capital Customer Relation Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Financial calculations
NBFC IRR CALCULATIONS

Round 3 - HR 

(2 Questions)

  • Q1. About your experience Qualification
  • Q2. Share qualification details
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer relations.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer relations

    • Strong communication and interpersonal skills

    • Ability to handle customer complaints and resolve issues

    • Proficient in using CRM software

    • Excellent problem-solving skills

    • Ability to work well under pressure and meet deadlines

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check current marketing situation of finance sector and competitor

I applied via Referral and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Share details of your previous job.
  • Q3. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself for unexpected situations...

Customer Relation Executive Interview Questions Asked at Other Companies

Q1. How would sell a certain product to your prospective customer?
Q2. Are you comfortable with approaching pregnant women and counselli ... read more
Q3. How do you explain customer service importance
Q4. How would you manage to generate leads from gynecologists ?
Q5. Do you have any idea regarding stem cell banking

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. This interview was a technical one but was majoorly a stress test

Interview Questionnaire 

1 Question

  • Q1. Last experience and goal

Interview Questionnaire 

1 Question

  • Q1. When I joined
  • Ans. 

    I joined the company two years ago as a Sales Executive.

    • I joined the company in 2019 as a Sales Executive.

    • I have been working in the sales department for the past two years.

    • Since joining, I have successfully met and exceeded sales targets.

    • During my time as a Sales Executive, I have developed strong relationships with clients and consistently generated new leads.

    • I have also implemented effective sales strategies that ha...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Naukri.com and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I want job opportunity in your company . so sir/madem please considered my request .

Interview Preparation Tips

Interview preparation tips for other job seekers - Via Email proces

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. My ❓ what about my sales targets achieved

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was major stress test.my interview questions was a company growth and sales targets achieved.

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Why are removed company me my code UC23000178 HR FORCE ME U GIVING Resination neither the company terrminate yor
  • Q2. This is my phone no XXXXX
  • Q3. Plz sir call me I want talking u

Interview Preparation Tips

Interview preparation tips for other job seekers - My sanju shukla I am living in delhi I hae pass 12 th in 2012 and 3 year experience in sale executive

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why u want to change ur job
  • Q2. What is your expectations towards company
  • Ans. Fair policy and better communication
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be straight forward and clear to everyone don't b fumble and hesitate speak loudly without fear
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How the roles of Mahindra Finance company?
  • Ans. 

    Mahindra Finance company plays a crucial role in providing financial services to customers for purchasing Mahindra vehicles and equipment.

    • Mahindra Finance offers loans for purchasing Mahindra vehicles such as cars, tractors, and commercial vehicles.

    • They provide financing options for customers to buy Mahindra equipment like tractors, construction equipment, and agricultural machinery.

    • The company also offers insurance pr...

  • Answered by AI
  • Q2. What are the Sales executive?
  • Ans. 

    Sales executives are professionals responsible for selling products or services to customers.

    • Developing and implementing sales strategies to achieve sales targets

    • Building and maintaining relationships with customers

    • Identifying new business opportunities

    • Negotiating and closing sales deals

    • Providing excellent customer service

    • Analyzing market trends and competitor activities

    • Preparing sales reports and forecasts

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. What are the Mahindra Finance company working culture?
  • Ans. 

    Mahindra Finance company has a collaborative and inclusive working culture focused on employee growth and development.

    • Collaborative work environment where teamwork is encouraged

    • Inclusive culture that values diversity and different perspectives

    • Focus on employee growth and development through training and mentorship programs

    • Open communication channels for feedback and suggestions

    • Emphasis on work-life balance for employee

  • Answered by AI

Tata Capital Interview FAQs

How many rounds are there in Tata Capital Customer Relation Executive interview?
Tata Capital interview process usually has 2-3 rounds. The most common rounds in the Tata Capital interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for Tata Capital Customer Relation Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tata Capital. The most common topics and skills that interviewers at Tata Capital expect are Customer Service Management and Escalation Management.

Tell us how to improve this page.

Tata Capital Customer Relation Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Muthoot Fincorp Interview Questions
4.5
 • 512 Interviews
Muthoot Finance Interview Questions
3.6
 • 260 Interviews
IIFL Finance Interview Questions
4.0
 • 257 Interviews
SMFG India Credit Interview Questions
4.0
 • 163 Interviews
Mahindra Finance Interview Questions
4.1
 • 154 Interviews
L&T Finance Interview Questions
3.9
 • 152 Interviews
TVS Credit Interview Questions
4.3
 • 107 Interviews
View all
Tata Capital Customer Relation Executive Salary
based on 215 salaries
₹1.3 L/yr - ₹4 L/yr
At par with the average Customer Relation Executive Salary in India
View more details

Tata Capital Customer Relation Executive Reviews and Ratings

based on 141 reviews

4.5/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

3.9

Salary

4.3

Job security

4.5

Company culture

3.4

Promotions

4.4

Work satisfaction

Explore 141 Reviews and Ratings
Sales Manager
488 salaries
unlock blur

₹3 L/yr - ₹12.5 L/yr

Credit Manager
457 salaries
unlock blur

₹4 L/yr - ₹13.1 L/yr

Manager
324 salaries
unlock blur

₹4.5 L/yr - ₹19 L/yr

Relationship Manager
308 salaries
unlock blur

₹4.5 L/yr - ₹16.3 L/yr

Collections Manager
288 salaries
unlock blur

₹2.4 L/yr - ₹9.5 L/yr

Explore more salaries
Compare Tata Capital with

Muthoot Finance

3.6
Compare

Home Credit Finance

4.1
Compare

IIFL Finance

4.0
Compare

Aavas Financiers

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview