Taj Hotels Resorts and Palaces Front Office Executive Interview Questions and Answers

Q1. Personal about my self
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Q2. Technical round
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Q1. If given a chance to work as Food and Beverage exciting executive, would you like to continue with that or you'll stick to front office.
Ans. 
I would prefer to continue working as a Front Office Executive.
• I have a strong passion for customer service and enjoy interacting with guests at the front desk.

• I have developed excellent organizational and communication skills that are essential for a front office role.

• I believe my strengths align better with the responsibilities of a front office executive.

• I have previous experience and training in front office operat...read more
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Q1. Why do you want to switch the job?
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Q2. Where do you want to see yourself in next 5 years
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Q1. How soon can you join us?
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Q1. What means the HR
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Q1. Tell me about myself
Ans. Good morning sir/madam It's my pleasure to introduce myself to you My name is Anandi Singh I'm 21 years old i live in araria bihar i have family of 4 i have completed my bachelor degree in bachelor of arts (hons) in political science from saharsa ignou study center 86009. Along with my degree, Frankfin institute of airhostess training from siliguri. My strength are self motivated and hardworking person and i have stro...read more
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Q2. 1.What is my strength and weakness. 2. Why should you hire me. 3. Reason behind to leaving my last job.
Ans. 1.My Strength-I'm quick learner, I'm a positive thinker, and eager to learn new things. My Weakness-Sometimes i feel shy in front of guests otherwise im very confident person . I concentrate on one thing at a time 2. If you hire me ,it will be great platform to show my skills,whatever goal i set. I insure to complete them. 3. In order enhance my skill set i'm looking for better opportunity.
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Q3. 1. What is my role model? 2. What are my future plans? 3. How did my family support me?
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Q4. 1. My role model my parents, siblings, my institute teacher, friend. 2. I could also become an independent consultant within the hotel management as this is an area which is very much in demand, and it wo...read more
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Q5. About Sallary and
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Q1. Self introduction
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Q2. Why to join sales
Ans. 
Sales offers opportunities for growth, challenges, and financial rewards.
• Opportunity to interact with diverse clients and build relationships

• Challenging environment that requires problem-solving skills

• Potential for high earnings through commissions and bonuses
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Q1. APC/BOB/Upselling
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Q2. Convincing strategy
Ans. 
Building trust, understanding needs, showcasing value, overcoming objections, closing the deal
• Establish rapport and build trust with the customer

• Listen actively to understand the customer's needs and pain points

• Demonstrate the value of your product or service in addressing their needs

• Address any objections or concerns the customer may have

• Ask for the sale and close the deal effectively
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Q1. Why Sales and Why Radisson Blu
Ans. 
Passionate about sales and attracted to Radisson Blu's reputation for luxury and exceptional customer service.
• I have always been drawn to the fast-paced and dynamic nature of sales, where I can utilize my communication and negotiation skills.

• Radisson Blu's strong reputation for luxury and exceptional customer service aligns with my values and goals in providing top-notch experiences for clients.

• I am excited about the o...read more
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Q2. Why should we hire you
Ans. 
I have a proven track record of exceeding sales targets and building strong relationships with clients.
• I have consistently met or exceeded sales targets in my previous roles.

• I have a strong ability to build and maintain relationships with clients, leading to repeat business and referrals.

• I am highly motivated and driven to succeed in a competitive sales environment.

• I have excellent communication and negotiation skills,...read more
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Q1. What about you ?
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Q2. Why should be hire me?
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Joint family V/s Nuclear family ?

What is your Strength and weakness ?

Q1. What is your dream?
Ans. 
My dream is to travel the world and experience different cultures.
• Exploring new destinations

• Learning about different traditions

• Trying diverse cuisines

• Meeting people from various backgrounds
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Q1. Tell me about yourself?
Ans. 
I am a dedicated and organized Front Office Executive with excellent communication skills and a strong customer service background.
• I have over 5 years of experience in the hospitality industry, working in various front office roles.

• I am proficient in managing reservations, handling guest inquiries, and ensuring smooth check-in and check-out processes.

• I have a proven track record of providing exceptional customer servic...read more
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Q1. What is important in hospitality?
Ans. 
In hospitality, important factors include customer service, attention to detail, teamwork, and adaptability.
• Customer service is crucial in hospitality as it involves providing a positive experience for guests.

• Attention to detail ensures that all aspects of the guest's stay are well taken care of.

• Teamwork is important for smooth operations and delivering excellent service.

• Adaptability is necessary to handle unexpected s...read more
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Q1. Why do you like hospitality?
Ans. 
I enjoy hospitality because it allows me to create memorable experiences for guests and provide exceptional service.
• I have a passion for creating positive experiences for others

• I enjoy meeting new people and building relationships

• I find satisfaction in providing excellent customer service

• I appreciate the dynamic and fast-paced nature of the hospitality industry

• I thrive in a team-oriented environment where collaboration
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Q2. Since , I completed my high school , I have been interested in working a hospitality so I was really interested when I get opportunity to appear interview. As you've seen from my CV, I have held other ...read more
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