Swiggy General Manager Operations Interview Questions and Answers

Epd understanding of delivery riders

Q1. How to reduce cpd of City
Ans. 
To reduce the cost per driver (cpd) of a city, focus on optimizing transportation systems and infrastructure.
• Implement efficient public transportation systems to reduce reliance on private vehicles

• Invest in infrastructure improvements to reduce traffic congestion and travel times

• Promote carpooling and ridesharing initiatives to decrease the number of vehicles on the road

• Encourage cycling and walking as alternative mode...read more
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Q2. How do you solve ground conflict
Ans. 
Ground conflicts can be solved through effective communication, conflict resolution techniques, and compromise.
• Encourage open communication between parties involved to understand each other's perspectives

• Use conflict resolution techniques such as active listening, mediation, and negotiation

• Seek common ground and find compromises that satisfy all parties involved

• Establish clear guidelines and protocols for resolving con...read more
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Q1. Empathy example
Ans. 
I demonstrated empathy by actively listening to a team member going through a difficult time and offering support.
• Listened attentively to team member's concerns

• Offered emotional support and understanding

• Checked in regularly to see how they were doing
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Q2. People achievements
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