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Swiggy Customer Service Executive Interview Questions and Answers for Freshers

Updated 3 Apr 2024

Swiggy Customer Service Executive Interview Experiences for Freshers

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. The first round was telephonic round, in which you have to give your introduction and then they will ask whether you know excel or not. Second round was video interview they asked from my resume from my i...
  • Q2. One question was how will you add new seller to Im.

Interview Preparation Tips

Interview preparation tips for other job seekers - difference between B2B and B2C company. They will ask questions from your interest and from the resume.Also learn basic of excels like vlookup, hlookup etc.

I applied via Naukri.com and was interviewed before Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself.
  • Q2. What drives you to be in the field of Customer service & operations?
  • Q3. Why do you feel that you are the right choice for this job?
  • Q4. Communication is a crucial part of this job. How much you are comfortable with that.?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Work on the communication skills before the interview.
2. Answer with confidence.
3. Try to relate the answers with your real life situations.
4. Well groomed Look
5. Have a Positive Body language.

I applied via Naukri.com and was interviewed in Aug 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my last company experiences
  • Q2. About my family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything was good

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
Round 3 - One-on-one 

(1 Question)

  • Q1. Your precious work related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be sure about you previous exp

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why are you looking for a change?
Round 3 - One-on-one 

(1 Question)

  • Q1. Your precious work related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be sure about you previous exp

Interview Questionnaire 

1 Question

  • Q1. About my experience & activities & responsibilities.
  • Ans. I told my experience, & handling activities
  • Answered Anonymously

Senior Executive Interview Questions & Answers

Info Edge user image Utkarsh Singh Gaur

posted on 18 Apr 2022

I applied via Approached by Company and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, Job change reason, mock call.

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to prepare anything or take stress. Just be confident and clear abour your vision and intent to work.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Discuss general questions related to my education , previous experience, and some important questions related to Organisation.
Round 2 - One-on-one 

(1 Question)

  • Q1. Education background Sales background Why Infoedge Situational questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Situational questions related to corporate sales. Market opportunities for real estate specific to my location. SWOT analysis of 99acres.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Previous working experience, and how I was planning to do the new job, comunication skills.

Swiggy Interview FAQs

How many rounds are there in Swiggy Customer Service Executive interview for freshers?
Swiggy interview process for freshers usually has 3 rounds. The most common rounds in the Swiggy interview process for freshers are Aptitude Test, Typing Test and HR.
How to prepare for Swiggy Customer Service Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Swiggy. The most common topics and skills that interviewers at Swiggy expect are Customer Service, Email Support, chat support, customer support and voice support.

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Swiggy Customer Service Executive Interview Process for Freshers

based on 1 interview

Interview experience

4
  
Good
View more
Swiggy Customer Service Executive Salary
based on 75 salaries
₹1 L/yr - ₹5 L/yr
7% less than the average Customer Service Executive Salary in India
View more details

Swiggy Customer Service Executive Reviews and Ratings

based on 13 reviews

3.9/5

Rating in categories

4.4

Skill development

3.4

Work-life balance

3.5

Salary

3.6

Job security

4.1

Company culture

3.2

Promotions

3.3

Work satisfaction

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