Sureworks Infotech Pvt. Ltd. Technical Support Engineer Interview Questions and Answers

I passed the exam that was conducted online.

I passed the coding test, which also took place online.

Q1. Python code I know
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Q2. Basic questions on oops concept
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Q3. What are arrays
Ans. 
Arrays are a data structure that stores a collection of elements of the same data type in a contiguous memory location.
• Arrays have a fixed size determined at the time of declaration.

• Elements in an array are accessed using an index starting from 0.

• Example: string[] names = {"Alice", "Bob", "Charlie"};
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Q1. Are you comfortable working remotely from any location in India?
Ans. 
Yes, I am comfortable working remotely from any location in India.
• I have experience working remotely and have a dedicated workspace at home.

• I am proficient in using remote collaboration tools like Zoom, Slack, and Jira.

• I am self-motivated and can manage my time effectively without direct supervision.
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Q2. About my hobbies
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Q1. Configuration and formanting
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Q1. About configuration and formating
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All aptitude topics are comprehensively covered.

Fundamentals of coding in Python and Java.

Q1. What are the key concepts of Object-Oriented Programming (OOP)?
Ans. 
Key concepts of OOP include encapsulation, inheritance, polymorphism, and abstraction.
• Encapsulation: Bundling data and methods that operate on the data into a single unit (object).

• Inheritance: Allowing a class to inherit properties and behavior from another class.

• Polymorphism: The ability for objects of different classes to respond to the same method in different ways.

• Abstraction: Hiding the complex implementation deta...read more
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Q2. Write python code for printing a word/number in reverse order
Ans. 
Python code to print a word/number in reverse order
• Use string slicing with a step of -1 to reverse the word/number

• Example: word = 'hello', print(word[::-1]) will output 'olleh'

• Example: number = 12345, print(str(number)[::-1]) will output '54321'
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Q1. Can you tell me about yourself?
Ans. 
I am a dedicated Support Engineer with a strong background in troubleshooting and resolving technical issues.
• Experienced in providing technical support to customers via phone, email, and chat

• Proficient in diagnosing and resolving hardware and software issues

• Skilled in documenting troubleshooting steps and solutions for future reference

• Familiar with various operating systems and software applications
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Q2. What factors influenced your decision to choose LTIMindtree over other companies?
Ans. 
I chose LTIMindtree for its strong reputation in the industry, opportunities for growth, and positive company culture.
• Reputation in the industry

• Opportunities for growth

• Positive company culture
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Q3. Where do you see yourself in the next five years?
Ans. 
In five years, I see myself as a senior support engineer leading a team of professionals, implementing innovative solutions, and continuously learning and growing in my role.
• Advancing to a senior support engineer role

• Leading a team of professionals

• Implementing innovative solutions

• Continuously learning and growing in my role
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Q4. Are you willing to relocate to any location for this position?
Ans. 
Yes, I am willing to relocate to any location for this position.
• I am open to relocating for the right opportunity

• I have relocated for previous positions and am comfortable with the process

• I am excited about the possibility of experiencing a new location and culture
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Q1. What are Linux Components
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Q2. What is DNS DHCP
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Need to study Reasoning,aptitude , Grammar

Q1. Even and odd program from C
Ans. 
A program to check if a given number is even or odd in C language.
• Use the modulus operator to check if the number is divisible by 2 or not.

• If the remainder is 0, then the number is even, otherwise it is odd.

• Print the result accordingly using if-else statements.
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Q2. Palindrome in number program from c
Ans. 
A program in C to check if a given number is a palindrome or not.
• Take input number from user

• Reverse the number

• Compare the reversed number with the original number

• If both are same, then the number is a palindrome

• If not, then the number is not a palindrome
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Q1. Family background and self intro
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Q2. Why you choose TCS? What is your extra curricular activities?
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Logic and reasoning with general questions like Bank exam.

They will ask about your resume and coding knowledge it can be done by using either python or any other coding language you knew