Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Sureworks Infotech Pvt. Ltd. Team. If you also belong to the team, you can get access from here

Sureworks Infotech Pvt. Ltd. Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Sureworks Infotech Pvt. Ltd. Support Engineer Interview Questions and Answers

Updated 12 Dec 2024

Sureworks Infotech Pvt. Ltd. Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Where will you see yourself in the next 5 years?
  • Ans. 

    In the next 5 years, I see myself growing into a senior support engineer role, leading a team, and contributing to innovative solutions.

    • Advancing to a senior support engineer position

    • Leading a team of support engineers

    • Contributing to innovative solutions and process improvements

    • Continuing professional development through certifications and training

  • Answered by AI
  • Q2. What is radio frequency?
  • Ans. 

    Radio frequency is a type of electromagnetic radiation with wavelengths longer than infrared light but shorter than microwaves.

    • Radio frequency is used in various applications such as wireless communication, broadcasting, radar, and medical devices.

    • Examples of radio frequency devices include cell phones, Wi-Fi routers, and MRI machines.

    • RF waves are measured in hertz (Hz) and have frequencies ranging from 3 kHz to 300 GH

  • Answered by AI
  • Q3. Functions and operations of different servers and storages?
  • Ans. 

    Servers and storages perform various functions and operations to support data storage and retrieval.

    • Servers host applications and data for users to access remotely

    • Storages store data and files for easy retrieval

    • Servers can be physical or virtual machines

    • Storages can be local or networked

    • Examples: File servers, web servers, database servers, NAS, SAN

  • Answered by AI
  • Q4. Configuration and console management of different servers and storages?
  • Ans. 

    Configuration and console management involves setting up and maintaining servers and storage systems.

    • Configuration involves setting up hardware, software, and network settings on servers and storage devices.

    • Console management includes monitoring and troubleshooting server and storage issues remotely.

    • Tools like SSH, RDP, and vendor-specific management consoles are used for configuration and console management.

    • Regular up...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have strong fundamentals in hardware and networking side and you will be more noticeable if you have any global certifications like CCNA and others.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Technical round

Interview Preparation Tips

Interview preparation tips for other job seekers - They are asking simple questions, but be prepared for basic questions related to networking and servers.

Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. How to handle escalations/ your approach to solve any issues/ why ... read more
asked in HCLTech
Q2. How you can manage if someone say you to work for 24 hours in a d ... read more
asked in HCLTech
Q3. How many cycles microprocessor run in MOV A,B?
asked in Salesforce
Q4. Write a SOQL query Accounts and it's related contact.
Q5. What is proxy & basic networking commands & networking de ... read more

Support Engineer Jobs at Sureworks Infotech Pvt. Ltd.

View all

Interview questions from similar companies

I applied via Walk-in and was interviewed before Mar 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions like tell me about yourself and why Wipro and why BPS. they will definitely ask you about your future plans.play smart

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Calm. First round will be the toughest one because most of the candidates will be out on the first round because of nurvousnes.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What are Linux Components
  • Q2. What is DNS DHCP

Interview Questionnaire 

1 Question

  • Q1. Questions related to unixand oracle

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall it was a good interview.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

All aptitude topics are comprehensively covered.

Round 2 - Coding Test 

Fundamentals of coding in Python and Java.

Round 3 - Technical 

(2 Questions)

  • Q1. What are the key concepts of Object-Oriented Programming (OOP)?
  • Ans. 

    Key concepts of OOP include encapsulation, inheritance, polymorphism, and abstraction.

    • Encapsulation: Bundling data and methods that operate on the data into a single unit (object).

    • Inheritance: Allowing a class to inherit properties and behavior from another class.

    • Polymorphism: The ability for objects of different classes to respond to the same method in different ways.

    • Abstraction: Hiding the complex implementation deta...

  • Answered by AI
  • Q2. Write python code for printing a word/number in reverse order
  • Ans. 

    Python code to print a word/number in reverse order

    • Use string slicing with a step of -1 to reverse the word/number

    • Example: word = 'hello', print(word[::-1]) will output 'olleh'

    • Example: number = 12345, print(str(number)[::-1]) will output '54321'

  • Answered by AI
Round 4 - HR 

(4 Questions)

  • Q1. Can you tell me about yourself?
  • Ans. 

    I am a dedicated Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in documenting troubleshooting steps and solutions for future reference

    • Familiar with various operating systems and software applications

  • Answered by AI
  • Q2. What factors influenced your decision to choose LTIMindtree over other companies?
  • Ans. 

    I chose LTIMindtree for its strong reputation in the industry, opportunities for growth, and positive company culture.

    • Reputation in the industry

    • Opportunities for growth

    • Positive company culture

  • Answered by AI
  • Q3. Where do you see yourself in the next five years?
  • Ans. 

    In five years, I see myself as a senior support engineer leading a team of professionals, implementing innovative solutions, and continuously learning and growing in my role.

    • Advancing to a senior support engineer role

    • Leading a team of professionals

    • Implementing innovative solutions

    • Continuously learning and growing in my role

  • Answered by AI
  • Q4. Are you willing to relocate to any location for this position?
  • Ans. 

    Yes, I am willing to relocate to any location for this position.

    • I am open to relocating for the right opportunity

    • I have relocated for previous positions and am comfortable with the process

    • I am excited about the possibility of experiencing a new location and culture

  • Answered by AI

Interview Preparation Tips

Topics to prepare for LTIMindtree Support Engineer interview:
  • Python
  • Java
  • Operating Systems
Interview preparation tips for other job seekers - Do not feel nervous during a test or interview. Engage with the interviewers in a friendly manner. Attempt the questions as quickly as possible if you know the answers, but make sure to try every job test for the company. Check your email inbox every day.

I applied via Campus Placement and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Introduce yourself.
  • Q2. What is T state?
  • Ans. 

    T state refers to the time period in which a microprocessor executes a single machine cycle.

    • T state is a measure of time in a microprocessor's execution cycle.

    • It represents the time taken to complete a specific operation or instruction.

    • T state is often used to analyze and optimize the performance of microprocessors.

    • For example, a microprocessor may have multiple T states for fetching, decoding, and executing instructio

  • Answered by AI
  • Q3. How many cycles microprocessor run in MOV A,B?
  • Ans. 

    The number of cycles a microprocessor runs in MOV A,B depends on the specific microprocessor architecture.

    • The number of cycles can vary depending on the microprocessor architecture and its implementation.

    • In general, MOV A,B is a simple instruction that moves the value in register B to register A.

    • The number of cycles required for this instruction can range from 1 to multiple cycles.

    • Factors such as the microprocessor's p...

  • Answered by AI
  • Q4. Tell any three bad habbit in you . They are not benificial for company.
  • Q5. Have boys ever tease you on the road?
  • Q6. How you can manage if someone say you to work for 24 hours in a day?
  • Ans. 

    I would explain the importance of work-life balance and propose alternative solutions.

    • Explain the importance of work-life balance and the negative effects of working excessively

    • Propose alternative solutions such as delegating tasks, setting priorities, and implementing efficient processes

    • Highlight the benefits of a well-rested and balanced support engineer, including improved productivity and customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all,
Hello everyone.
I am Swati Gupta.
I have selected in HCL in my placement selection.
So come on valuable points. What we have to do to clear the HCL exam.
So there were 3 rounds conducted by HCL on same day .
1. Written paper
2. Group Discussion
3. Personal Interview
In First paper there were aptitude , reasoning, verbal English, some language questions, networks etc . Questions are easy to moderate. You should prefer R.S Agrawal for all congnitive sections.
Second round was GD. In GD you should not go for the opposite of the topic not in favour of the topic just try to put facts of that topic. Don't be like I am in favour of the topic or I am unfavour of the topic. Just try to conclude advantage and disadvantage both.

Final round is PI . In PI they check communication skills. How powerful communication skills you have.
Can you explain your points clearly or not? And some technical questions. they are in from your resume . Whatever you have written in resume you need to know it .

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

I passed the exam that was conducted online.

Round 2 - Coding Test 

I passed the coding test, which also took place online.

Round 3 - Technical 

(3 Questions)

  • Q1. Python code I know
  • Q2. Basic questions on oops concept
  • Q3. What are arrays
  • Ans. 

    Arrays are a data structure that stores a collection of elements of the same data type in a contiguous memory location.

    • Arrays have a fixed size determined at the time of declaration.

    • Elements in an array are accessed using an index starting from 0.

    • Example: string[] names = {"Alice", "Bob", "Charlie"};

  • Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Are you comfortable working remotely from any location in India?
  • Ans. 

    Yes, I am comfortable working remotely from any location in India.

    • I have experience working remotely and have a dedicated workspace at home.

    • I am proficient in using remote collaboration tools like Zoom, Slack, and Jira.

    • I am self-motivated and can manage my time effectively without direct supervision.

  • Answered by AI
  • Q2. About my hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't panic and remain confident.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. TECHNICAL ASPECTS OF SQL
  • Ans. 

    SQL is a programming language used for managing and manipulating databases.

    • SQL stands for Structured Query Language

    • It is used to retrieve and manipulate data in relational databases

    • Common SQL commands include SELECT, INSERT, UPDATE, DELETE

    • SQL can be used to create tables, indexes, and views in databases

  • Answered by AI
  • Q2. UNIX AND LOG MONITORING
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Need to study Reasoning,aptitude , Grammar

Round 3 - Technical 

(2 Questions)

  • Q1. Even and odd program from C
  • Ans. 

    A program to check if a given number is even or odd in C language.

    • Use the modulus operator to check if the number is divisible by 2 or not.

    • If the remainder is 0, then the number is even, otherwise it is odd.

    • Print the result accordingly using if-else statements.

  • Answered by AI
  • Q2. Palindrome in number program from c
  • Ans. 

    A program in C to check if a given number is a palindrome or not.

    • Take input number from user

    • Reverse the number

    • Compare the reversed number with the original number

    • If both are same, then the number is a palindrome

    • If not, then the number is not a palindrome

  • Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Family background and self intro
  • Q2. Why you choose TCS? What is your extra curricular activities?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to clear online aptitude test helpful for interview

Skills evaluated in this interview

Sureworks Infotech Pvt. Ltd. Interview FAQs

How many rounds are there in Sureworks Infotech Pvt. Ltd. Support Engineer interview?
Sureworks Infotech Pvt. Ltd. interview process usually has 1 rounds. The most common rounds in the Sureworks Infotech Pvt. Ltd. interview process are One-on-one Round and HR.
How to prepare for Sureworks Infotech Pvt. Ltd. Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sureworks Infotech Pvt. Ltd.. The most common topics and skills that interviewers at Sureworks Infotech Pvt. Ltd. expect are Back Office, Computer Hardware, DNS, Desktop Support and IT Hardware.
What are the top questions asked in Sureworks Infotech Pvt. Ltd. Support Engineer interview?

Some of the top questions asked at the Sureworks Infotech Pvt. Ltd. Support Engineer interview -

  1. Functions and operations of different servers and storag...read more
  2. Configuration and console management of different servers and storag...read more
  3. what is radio frequen...read more

Tell us how to improve this page.

Sureworks Infotech Pvt. Ltd. Support Engineer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

Sureworks Infotech Pvt. Ltd. Support Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Technical Support Engineer
25 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Desktop Support Engineer
13 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Engineer- Customer Support
12 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

System Administrator
12 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Enterprise Support Engineer
7 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Sureworks Infotech Pvt. Ltd. with

TCS

3.7
Compare

Wipro

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare
Did you find this page helpful?
Yes No
write
Share an Interview