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Sureworks Infotech Pvt. Ltd. Support Engineer Interview Questions and Answers

Updated 12 Dec 2024

Sureworks Infotech Pvt. Ltd. Support Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Where will you see yourself in the next 5 years?
  • Ans. 

    In the next 5 years, I see myself growing into a senior support engineer role, leading a team, and contributing to innovative solutions.

    • Advancing to a senior support engineer position

    • Leading a team of support engineers

    • Contributing to innovative solutions and process improvements

    • Continuing professional development through certifications and training

  • Answered by AI
  • Q2. What is radio frequency?
  • Ans. 

    Radio frequency is a type of electromagnetic radiation with wavelengths longer than infrared light but shorter than microwaves.

    • Radio frequency is used in various applications such as wireless communication, broadcasting, radar, and medical devices.

    • Examples of radio frequency devices include cell phones, Wi-Fi routers, and MRI machines.

    • RF waves are measured in hertz (Hz) and have frequencies ranging from 3 kHz to 300 GH

  • Answered by AI
  • Q3. Functions and operations of different servers and storages?
  • Ans. 

    Servers and storages perform various functions and operations to support data storage and retrieval.

    • Servers host applications and data for users to access remotely

    • Storages store data and files for easy retrieval

    • Servers can be physical or virtual machines

    • Storages can be local or networked

    • Examples: File servers, web servers, database servers, NAS, SAN

  • Answered by AI
  • Q4. Configuration and console management of different servers and storages?
  • Ans. 

    Configuration and console management involves setting up and maintaining servers and storage systems.

    • Configuration involves setting up hardware, software, and network settings on servers and storage devices.

    • Console management includes monitoring and troubleshooting server and storage issues remotely.

    • Tools like SSH, RDP, and vendor-specific management consoles are used for configuration and console management.

    • Regular up...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have strong fundamentals in hardware and networking side and you will be more noticeable if you have any global certifications like CCNA and others.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Technical round

Interview Preparation Tips

Interview preparation tips for other job seekers - They are asking simple questions, but be prepared for basic questions related to networking and servers.

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I was interviewed in Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(2 Questions)

  • Q1. They will ask about your past experience and outlook, vpn
  • Q2. What is vpn? What is pop and SMTP?
  • Ans. 

    VPN is a virtual private network that allows secure access to a private network over the internet. POP and SMTP are email protocols.

    • VPN creates a secure and encrypted connection between two devices over the internet.

    • POP (Post Office Protocol) is used to retrieve emails from a mail server.

    • SMTP (Simple Mail Transfer Protocol) is used to send emails from a mail client to a mail server.

    • VPN is commonly used by remote worker...

  • Answered by AI
Round 3 - Telephonic Call 

(1 Question)

  • Q1. They will call you on Saturday from new number which is not showing on true caller app also, not introduce themselves properly and start questioning you , and they will talk so rudely , they don't have man...

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company they will dominate you ..

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic Question based on OOP's and Testing Releated.
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a positive attitude and be relax. Entire panel were great, guide me when I misspoken.

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Basic details about yourself
  • Q2. About bonds for 2 years

I applied via Company Website and was interviewed before Mar 2017. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Outlook, pst, ost, hardware, network related, AD related
  • Q2. Only n only Salary negotiation

Interview Preparation Tips

General Tips: Here Laxmikant the Draculla will reject you because of your salary expectations, because he needs guy in 7 to 8k or if you are ready to do work in free then you surely selected. If you slected, He will take 80% of your salary n give you a hell of work and always stick with you like a Bubblegum. And his only work is point a finger in your a**. Aage aap logon ki marzi.
Skills: Ghanta
Duration: <1 week

Sureworks Infotech Pvt. Ltd. Interview FAQs

How many rounds are there in Sureworks Infotech Pvt. Ltd. Support Engineer interview?
Sureworks Infotech Pvt. Ltd. interview process usually has 1 rounds. The most common rounds in the Sureworks Infotech Pvt. Ltd. interview process are One-on-one Round and HR.
How to prepare for Sureworks Infotech Pvt. Ltd. Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sureworks Infotech Pvt. Ltd.. The most common topics and skills that interviewers at Sureworks Infotech Pvt. Ltd. expect are Computer Hardware, DNS, Desktop Support, IT Hardware and Installation.
What are the top questions asked in Sureworks Infotech Pvt. Ltd. Support Engineer interview?

Some of the top questions asked at the Sureworks Infotech Pvt. Ltd. Support Engineer interview -

  1. Functions and operations of different servers and storag...read more
  2. Configuration and console management of different servers and storag...read more
  3. what is radio frequen...read more

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Sureworks Infotech Pvt. Ltd. Support Engineer Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

Sureworks Infotech Pvt. Ltd. Support Engineer Reviews and Ratings

based on 2 reviews

4.5/5

Rating in categories

5.0

Skill development

4.5

Work-life balance

4.5

Salary

5.0

Job security

4.5

Company culture

5.0

Promotions

5.0

Work satisfaction

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