Sureworks Infotech Pvt. Ltd. Support Engineer Interview Questions and Answers

Q1. What are Linux Components
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Q2. What is DNS DHCP
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All aptitude topics are comprehensively covered.

Fundamentals of coding in Python and Java.

Q1. What are the key concepts of Object-Oriented Programming (OOP)?
Ans. 
Key concepts of OOP include encapsulation, inheritance, polymorphism, and abstraction.
• Encapsulation: Bundling data and methods that operate on the data into a single unit (object).

• Inheritance: Allowing a class to inherit properties and behavior from another class.

• Polymorphism: The ability for objects of different classes to respond to the same method in different ways.

• Abstraction: Hiding the complex implementation deta...read more
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Q2. Write python code for printing a word/number in reverse order
Ans. 
Python code to print a word/number in reverse order
• Use string slicing with a step of -1 to reverse the word/number

• Example: word = 'hello', print(word[::-1]) will output 'olleh'

• Example: number = 12345, print(str(number)[::-1]) will output '54321'
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Q1. Can you tell me about yourself?
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I am a dedicated Support Engineer with a strong background in troubleshooting and resolving technical issues.
• Experienced in providing technical support to customers via phone, email, and chat

• Proficient in diagnosing and resolving hardware and software issues

• Skilled in documenting troubleshooting steps and solutions for future reference

• Familiar with various operating systems and software applications
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Q2. What factors influenced your decision to choose LTIMindtree over other companies?
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I chose LTIMindtree for its strong reputation in the industry, opportunities for growth, and positive company culture.
• Reputation in the industry

• Opportunities for growth

• Positive company culture
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Q3. Where do you see yourself in the next five years?
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In five years, I see myself as a senior support engineer leading a team of professionals, implementing innovative solutions, and continuously learning and growing in my role.
• Advancing to a senior support engineer role

• Leading a team of professionals

• Implementing innovative solutions

• Continuously learning and growing in my role
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Q4. Are you willing to relocate to any location for this position?
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Yes, I am willing to relocate to any location for this position.
• I am open to relocating for the right opportunity

• I have relocated for previous positions and am comfortable with the process

• I am excited about the possibility of experiencing a new location and culture
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I passed the exam that was conducted online.

I passed the coding test, which also took place online.

Q1. Python code I know
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Q2. Basic questions on oops concept
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Q3. What are arrays
Ans. 
Arrays are a data structure that stores a collection of elements of the same data type in a contiguous memory location.
• Arrays have a fixed size determined at the time of declaration.

• Elements in an array are accessed using an index starting from 0.

• Example: string[] names = {"Alice", "Bob", "Charlie"};
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Q1. Are you comfortable working remotely from any location in India?
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Yes, I am comfortable working remotely from any location in India.
• I have experience working remotely and have a dedicated workspace at home.

• I am proficient in using remote collaboration tools like Zoom, Slack, and Jira.

• I am self-motivated and can manage my time effectively without direct supervision.
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Q2. About my hobbies
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Q1. TECHNICAL ASPECTS OF SQL
Ans. 
SQL is a programming language used for managing and manipulating databases.
• SQL stands for Structured Query Language

• It is used to retrieve and manipulate data in relational databases

• Common SQL commands include SELECT, INSERT, UPDATE, DELETE

• SQL can be used to create tables, indexes, and views in databases
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Q2. UNIX AND LOG MONITORING
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Need to study Reasoning,aptitude , Grammar

Q1. Even and odd program from C
Ans. 
A program to check if a given number is even or odd in C language.
• Use the modulus operator to check if the number is divisible by 2 or not.

• If the remainder is 0, then the number is even, otherwise it is odd.

• Print the result accordingly using if-else statements.
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Q2. Palindrome in number program from c
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A program in C to check if a given number is a palindrome or not.
• Take input number from user

• Reverse the number

• Compare the reversed number with the original number

• If both are same, then the number is a palindrome

• If not, then the number is not a palindrome
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Q1. Family background and self intro
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Q2. Why you choose TCS? What is your extra curricular activities?
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