Sunmax BPO Services Credit Associate Interview Questions and Answers

Verbal and novarbal questions

Q1. About your self?
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Q2. Tell about your previous experience?
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They ask about credit analysis

Q1. Why should we hire you?
Ans. 
I have a strong background in credit analysis and risk assessment, with a proven track record of making sound lending decisions.
• I have X years of experience in credit analysis and risk assessment.

• I have a proven track record of making sound lending decisions.

• I am detail-oriented and have strong analytical skills.

• I am familiar with industry regulations and compliance standards.

• I have excellent communication and interper...read more
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Q2. Why do you think your growth will be here?
Ans. 
I believe my growth will be here due to my strong work ethic, dedication to learning, and ability to adapt to new challenges.
• I have a proven track record of exceeding targets and taking on additional responsibilities in my previous roles.

• I am constantly seeking out opportunities for professional development and further education to enhance my skills.

• I am adaptable and thrive in fast-paced environments, which will allow
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Q1. Tell me about past experience.
Ans. 
I have 5 years of experience as a Credit Controller in a multinational company.
• Managed a portfolio of 200+ clients and ensured timely collection of payments.

• Implemented credit control procedures to minimize bad debt and improve cash flow.

• Negotiated payment terms with clients and resolved any billing disputes.

• Generated monthly reports on outstanding debts and aging analysis.

• Collaborated with sales and customer service t...read more
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Q2. How do you work on the debt for the company.
Ans. 
I work on the debt for the company by implementing effective credit control strategies and processes.
• I analyze the company's outstanding debts and identify areas of improvement.

• I establish and maintain strong relationships with customers to ensure timely payment of invoices.

• I negotiate payment plans and settlements with customers who are facing financial difficulties.

• I monitor and track payment trends to identify poten...read more
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Q3. About Reconciliation, unallocated funds, unapplied cash
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Q1. Tell me about yourself
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Q2. What are your strengths and weaknesses
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Q1. Tell me about your school and college exposure
Ans. This is to check our communication skill
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Q1. How does a bank analyse the creditworthiness of a company
Ans. 
Banks analyze the creditworthiness of a company by assessing its financial statements, credit history, industry trends, and management team.
• Evaluate financial statements to assess profitability, liquidity, and leverage ratios

• Review credit history and payment patterns to determine past credit behavior

• Analyze industry trends and economic conditions to assess the company's competitive position

• Assess the management team's ...read more
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Its an Assessment where they actually ask domain questions, MS - Excel, Email skills and general aptitude

Interview is my 2nd round

Q1. Here they will ask you family background and some basic process questions for name sake. If you already done your interview well then dont fear .If you want to prove you more just answer well and confident...read more
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Q1. What is OTC and its functions
Ans. 
OTC stands for Over-The-Counter and refers to the trading of financial instruments directly between two parties without the involvement of an exchange.
• OTC trading is done through a dealer network rather than a centralized exchange

• OTC markets are less regulated than exchange-traded markets

• OTC markets include trading of stocks, bonds, derivatives, and currencies

• OTC trading allows for greater flexibility in terms of contr...read more
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Q2. Ageing bucket means and characteristics
Ans. 
Ageing bucket refers to the categorization of overdue debts based on the number of days they have been outstanding.
• Ageing bucket is used to track the payment status of accounts receivable.

• It helps in identifying the accounts that are overdue and need immediate attention.

• The buckets are usually categorized as 0-30 days, 31-60 days, 61-90 days, and 90+ days.

• The longer the debt remains unpaid, the higher the risk of defau...read more
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