Sterling Holiday Resort Front Office Service Lead Interview Questions and Answers

Check the candidate attitude and behaviour,

HR will ask to explain your past experience and give you task to finish based on your experience

Q1. HR will ask each everything about your background, experience, hobbies, past company why u left etc
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Q2. Check our mind test and explain how we will handle the issue
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Q3. All documents to be checked by HR
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Q4. Will explain the benifits which you will get if you joined.
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Q1. Size of whiskey glass
Ans. 
The size of a whiskey glass can vary depending on the type of whiskey being served and personal preference.
• Whiskey glasses typically range from 6 to 12 ounces in capacity

• Some whiskey glasses have a wider bowl to allow for swirling and nosing the whiskey

• Others may have a narrower opening to concentrate the aromas

• Common types of whiskey glasses include Glencairn glasses, rocks glasses, and tulip glasses
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Q2. Type of beer glass
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Beer glasses come in various shapes and sizes, each designed to enhance the drinking experience of different types of beer.
• Different types of beer glasses include pint glasses, pilsner glasses, tulip glasses, snifters, and steins.

• The shape of the glass can affect the aroma, flavor, and carbonation of the beer.

• For example, a tulip glass is ideal for capturing and enhancing the aroma of aromatic beers, while a pilsner gl...read more
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Q1. Salary Expectation while you join
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Q2. Current Experience with any other brand
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Q1. What did you learn in your internship
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Q2. What's happening in the world , India or whats in the news
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Q3. Share a situation when you handled guest
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Q4. Tell us about the hotel where you trained
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Q5. What do you know about the Oberoi
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Q1. Technical Questions department specific
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Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
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Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Q1. Different Types of grape
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There are many different types of grapes, each with unique flavors and characteristics.
• Red grapes: Cabernet Sauvignon, Merlot, Pinot Noir

• White grapes: Chardonnay, Sauvignon Blanc, Riesling

• Seedless grapes: Thompson Seedless, Flame Seedless

• Table grapes: Concord, Muscat

• Wine grapes: Zinfandel, Syrah, Malbec
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