STELLAR PLASTICS Senior Engineer Interview Questions and Answers

Handling customer problems requires active listening, empathy, and effective communication.

• Listen actively to the customer's problem and ask clarifying questions.

• Show empathy and understanding towards the customer's situation.

• Communicate clearly and honestly about the steps being taken to resolve the problem.

• Follow up with the customer to ensure their satisfaction with the resolution.

• Document the problem and resolution

Process engineering involves designing, optimizing, and managing industrial processes to improve efficiency and productivity.

• Process engineering focuses on analyzing and improving processes in various industries such as manufacturing, chemical, and pharmaceutical.

• It involves identifying bottlenecks, reducing waste, and implementing process improvements to enhance productivity.

• Process engineers use tools like process fl...read more

cp and pp are both commands in Unix-like operating systems, but they have different functionalities.

• cp stands for 'copy' and is used to copy files or directories from one location to another.

• pp stands for 'print and pause' and is used to print files with pagination, pausing after each page.

• cp can be used to create a duplicate of a file or directory, while pp is used for printing files in a controlled manner.

• Example: cp...read more

A control plan is a documented procedure that outlines the steps and measures taken to ensure quality and consistency in a manufacturing process.

• Control plans are commonly used in industries such as automotive, aerospace, and electronics.

• They include details on the process steps, key characteristics, measurement methods, and acceptable tolerances.

• Control plans help identify potential risks, prevent defects, and ensure ...read more

SMED stands for Single Minute Exchange of Die. It is a lean manufacturing technique used to reduce the time it takes to change over a production process.

• SMED is used to minimize downtime during changeovers

• It focuses on separating internal and external setup tasks

• The goal is to convert as many internal setup tasks to external setup tasks

• By reducing setup time, production flexibility and efficiency are improved

Capex stands for capital expenditure, which refers to the funds used by a company to acquire, upgrade, or maintain physical assets.

• Capex is an investment made by a company to purchase or improve long-term assets such as buildings, equipment, or technology.

• It is different from operational expenses (opex) which are ongoing costs to run the business.

• Capex is typically planned and budgeted for in advance.

• Examples of capex ...read more

The 7 QC tools are used for quality control and the Why Why analysis is used to identify the root cause of a problem.

• The 7 QC tools include Pareto chart, cause-and-effect diagram, control chart, histogram, scatter diagram, flowchart, and check sheet.

• Why Why analysis involves asking 'why' multiple times to identify the underlying cause of a problem.

• It helps in identifying the root cause of a problem and taking correctiv...read more