Stc Techologies, Saudi Arabia RF Engineer Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.
• Over 5 years of experience in IT support roles

• Proficient in troubleshooting hardware and software issues

• Strong communication skills and ability to work under pressure

• Certified in ITIL and CompTIA A+

• Previous experience in managing service desk tickets and resolving user queries
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Q2. Tell me about your project
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I recently completed a project to implement a new IT ticketing system for a large organization.
• Researched and evaluated different ticketing systems available in the market

• Collaborated with stakeholders to gather requirements and customize the system to meet their needs

• Provided training to end users on how to use the new ticketing system

• Conducted testing and troubleshooting to ensure smooth implementation
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Q3. Speak on any topic you like
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Q4. Why do you want to join our company
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I am impressed by your company's reputation for providing excellent customer service and innovative solutions.
• I admire your company's commitment to customer satisfaction

• I am excited about the opportunity to work with cutting-edge technology

• I believe my skills and experience align well with the company's values and goals
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Q5. Are you willing to do night shift
Ans. 
Yes, I am willing to do night shifts as required for the role.
• I understand that night shifts may be necessary to provide 24/7 support to users.

• I am flexible with my schedule and can adjust to working during nighttime hours.

• I have previous experience working night shifts in a similar role.

• I am aware of the importance of maintaining a healthy work-life balance even when working night shifts.
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Q6. Are you able to commute
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Q7. Any random question on your resume
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A general and basic aptitude test.

Q1. What are the basic questions involved in a self-introduction?
Ans. 
Basic questions in a self-introduction include name, background, experience, and interests.
• Name: Introduce yourself with your full name.

• Background: Mention where you are from or your educational background.

• Experience: Talk about your relevant work experience or skills.

• Interests: Share a hobby or interest that showcases your personality.
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Q2. What is your experience with basic mapping techniques?
Ans. 
I have experience with basic mapping techniques including GIS software and data visualization tools.
• Proficient in using GIS software such as ArcGIS and QGIS

• Familiar with creating and editing maps, analyzing spatial data, and geocoding

• Experience in data visualization tools like Tableau for creating interactive maps

• Knowledge of basic mapping concepts such as layers, projections, and spatial analysis
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Q1. What is service desk
Ans. 
Service desk is a centralized point of contact for users to get help with IT issues and requests.
• Provides technical support and assistance to users

• Handles IT incidents and service requests

• Logs and tracks issues in a ticketing system

• Resolves issues or escalates to higher level support

• Communicates with users regarding status and resolution
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Q2. What is dns, domain, dhcp, router, modem
Ans. 
DNS is a system that translates domain names to IP addresses, domain is a group of network resources under the same administration, DHCP assigns IP addresses to devices, router connects multiple networks, modem connects a computer to the internet.
• DNS translates domain names to IP addresses (e.g. translating www.google.com to 172.217.3.100)

• Domain is a group of network resources under the same administration (e.g. google...read more
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Q1. Difference between pst and ost
Ans. 
PST is a personal storage table used by Outlook to store emails, while OST is an offline storage table used for offline access to emails.
• PST is used for storing emails, contacts, calendar items, and other data in Outlook.

• OST is a cached copy of the mailbox stored on the local computer for offline access.

• PST files are typically used for archiving or backing up emails, while OST files are used for offline access to email...read more
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Q1. What is monthly salary
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Q2. What type of work did I get
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Q3. What is time of work ?
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Q4. Can I get part-time job
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Q1. It was all only general questions about System technical issues handling Only about the services we handle in laptop or desktop related don't miss any services while you tell them. Each service is a plus ...read more
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Mental maths,problem solving

Q1. How will you face company problem
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Q2. By keeping adjustment and understanding with one another
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Q1. Why you choose my company
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Q1. Why you like this company
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Q1. How will you taggle your sudden struggle if you face
Ans. I will take decision priority wise
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Q1. WHAT IS QCI ? explain QCI7 !
Ans. 
QCI stands for QoS Class Identifier, a parameter used in LTE networks to differentiate between different levels of service quality. QCI7 is used for Internet of Things (IoT) applications.
• QCI stands for QoS Class Identifier in LTE networks

• It is used to differentiate between different levels of service quality

• QCI7 specifically is used for Internet of Things (IoT) applications
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Q2. What is MME Drop and eNodeB Drop in LTE ?
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MME Drop and eNodeB Drop in LTE refer to the loss of connection between the mobile device and the network due to various reasons.
• MME Drop refers to the loss of connection between the mobile device and the Mobility Management Entity (MME) in LTE network.

• eNodeB Drop refers to the loss of connection between the mobile device and the eNodeB (base station) in LTE network.

• These drops can occur due to factors such as poor sig...read more
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