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Standard Chartered Client Care Executive Interview Questions and Answers

Updated 25 Feb 2025

Standard Chartered Client Care Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Fluency in language
  • Ans. 

    Fluency in language is essential for effective communication with clients.

    • Fluency in multiple languages is a plus

    • Ability to understand and speak clearly is important

    • Good communication skills are crucial for client satisfaction

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Be confident fluency in language

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Client Care Executive Interview Questions Asked at Other Companies

Q1. Fluency in language

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Depends on the business you are interviewing for but good knowledge of the field is required. Question strictly pertains to your area of expertise.

Interview Preparation Tips

Interview preparation tips for other job seekers - Revise your basics. Have a good hold of your work and be confident.

I applied via Naukri.com and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my previous roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, share your previous roles and responsibilities in detail,

I applied via Referral and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Process Related
  • Q2. Process Related in detail
  • Q3. Scenario questions
  • Q4. Examples
  • Ans. 

    The question is asking for examples related to a certain topic.

    • Provide specific instances of the topic being discussed

    • Use real-life scenarios to illustrate the point

    • Ensure the examples are relevant to the question being asked

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All good

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Ls -lrt meaning and circumstance based questions or handling various issues

Interview Preparation Tips

Interview preparation tips for other job seekers - General questions were asked. Nothing very tough. All related to unix , sql and networking.

I applied via Recruitment Consultant and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Explain lifecycle of a Trade.
  • Ans. 

    Lifecycle of a trade involves several stages from initiation to settlement.

    • Trade initiation by the buyer and seller

    • Negotiation of terms and price

    • Execution of the trade

    • Clearing and settlement of the trade

    • Post-trade activities such as reporting and reconciliation

  • Answered by AI
  • Q2. Explain Types of derivatives
  • Ans. 

    Derivatives are financial instruments whose value is derived from an underlying asset or security.

    • There are four main types of derivatives: futures, forwards, options, and swaps.

    • Futures and forwards are contracts that obligate the buyer to purchase an asset at a specific price and time in the future.

    • Options give the buyer the right, but not the obligation, to buy or sell an asset at a specific price and time in the fut...

  • Answered by AI
  • Q3. What is Collateral, type of collateral, Margin call
  • Ans. 

    Collateral is an asset pledged by a borrower to secure a loan. Margin call is a demand for additional collateral.

    • Collateral is a form of security for lenders in case the borrower defaults on the loan.

    • Types of collateral include real estate, stocks, bonds, and other assets.

    • Margin call is a request for additional collateral when the value of the collateral falls below a certain level.

    • Margin call is common in margin tradi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your current role or process thoroughly and all the basic definition of multiple financial products.

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Related to finance

Interview Preparation Tips

Interview preparation tips for other job seekers - Very friendly and to the point questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Scenario on how will I tackle few important situations
Round 2 - One-on-one 

(1 Question)

  • Q1. Scenario based on index match formula
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. The job role and salary expectations
Round 2 - One-on-one 

(1 Question)

  • Q1. What do you understand by AML and tell the end to end process?
  • Ans. 

    AML stands for Anti-Money Laundering. It is a process designed to prevent criminals from disguising illegally obtained funds as legitimate income.

    • AML involves implementing policies and procedures to detect and prevent money laundering activities.

    • The process includes customer due diligence, monitoring transactions, and reporting suspicious activities to regulatory authorities.

    • Examples of AML measures include verifying c...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Deutsche Bank Senior Analyst interview:
  • basics of AML and KYC

Standard Chartered Interview FAQs

How many rounds are there in Standard Chartered Client Care Executive interview?
Standard Chartered interview process usually has 1-2 rounds. The most common rounds in the Standard Chartered interview process are One-on-one Round.
How to prepare for Standard Chartered Client Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Standard Chartered. The most common topics and skills that interviewers at Standard Chartered expect are Business Strategy, Risk Management, Succession Planning, Biochemistry and Private Banking.
What are the top questions asked in Standard Chartered Client Care Executive interview?

Some of the top questions asked at the Standard Chartered Client Care Executive interview -

  1. Fluency in langu...read more
  2. Be confident fluency in langu...read more

Tell us how to improve this page.

Standard Chartered Client Care Executive Interview Process

based on 4 interviews

Interview experience

3.8
  
Good
View more

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Standard Chartered Client Care Executive Salary
based on 195 salaries
₹2.2 L/yr - ₹5 L/yr
At par with the average Client Care Executive Salary in India
View more details

Standard Chartered Client Care Executive Reviews and Ratings

based on 35 reviews

2.5/5

Rating in categories

2.2

Skill development

1.7

Work-life balance

2.3

Salary

2.2

Job security

1.9

Company culture

1.8

Promotions

1.8

Work satisfaction

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