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SSG SERV Process Trainer Interview Questions and Answers

Updated 22 Sep 2023

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Process Trainer Interview Questions

user image Anonymous

posted on 22 Sep 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Introduction and profile discussion
  • Q2. Salary expectation
3

Group Discussion Round

To check com skills and experience

4

Assignment Round

Versent test for com skills proficiency

Interview Preparation Tips

Interview preparation tips for other job seekers - If you get an opportunity to work with SSG SERV that will be beginning to your best professional journey.
As you will find your superior and team mates always and help

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself in brief
  • Q2. What's your hobbies and why you want the job
2

Aptitude Test Round

Versant Test, Amcat, on Pmap test

3

Client Interview Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about the social media and e-commerce
  • Q3. We will give you a case study on a mock call
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yourself

I applied via Naukri.com and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What are your kpis???
  • Q2. Share about your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare on your skills, be confident and try to communicate as much
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 6-8 weeks
Result
Selected  Selected

I was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

Were asked to present a topic of our choice

3

One-on-one Round (2 Questions)

  • Q1. Explain your previous roles
  • Q2. Explained my previous role in detail

Process Trainer Interview Questions

Wipro user image Anonymous

posted on 27 Oct 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Facilitation skills were checked
  • Q2. Trainer roles, strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. What is KPI KPA TAT TNA
  • Q2. How to calculate throughput
  • Q3. (No. Trainees went live divided by No. Of trainees in the start of the batch) %

Skills evaluated in this interview

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Dec 2022.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. About me work experience
  • Q2. Why you want to join TP
  • Q3. Experience and topic TNA TNI
2

One-on-one Round (2 Questions)

  • Q1. 5 Best quality of the trainer
  • Q2. How will you handle a agent who have casual attitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask for feedback.. ask HR for job description tmas they confuse u

I applied via Recruitment Consulltant and was interviewed before Mar 2021.

4 Interview Rounds

1

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
2

Aptitude Test Round

30 minutes and 30 questions realted to the process, mathmatics, language, objective, logical reasoning all mix

3

Case Study Round

How a trainer identify trainees type, and how to deal with each type.. example in my case "The Shell shocked" and "sharpshooter/inspector" type trainees case were there...

4

One-on-one Round (1 Question)

  • Q1. This was the final round with Dgm, regarding my stability, intellectuality, and faith towards the job/organization were discussed.

Interview Preparation Tips

Topics to prepare for Cognizant Process Trainer interview:
  • Type of trainees
  • About SLA
  • Production quality Matrix
  • Advance Excel sheet
  • Prepare for presentation
  • Facilitation skills
Interview preparation tips for other job seekers - Be true, be patience, and don't mind if you didn't able to crack. Prepare well for the upcoming opportunity. Be flexible for shifts, 24*7 support on requirement and be positive with your attitude.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Nov 2023.

2 Interview Rounds

1

Assignment Round

You will have to prepare a PPT based on a topic either given by them or you can also choose.Here they will check your presentation skills.

2

One-on-one Round (5 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why do you want to join Tech Mahindra?
  • Q3. What is your idea about Corporate Training?
  • Q4. How to calculate throughput,FPA and attrition in a batch?
  • Q5. What is TNA and TNI?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Process Trainer interview:
  • TNA
  • TNI
  • Facilitation
  • Excel
  • Training
Interview preparation tips for other job seekers - Please practice mock interviews before going for the actual one.Read as many topics you can about corporate and BPO training process.Your presentation should be good but your presentation of the topic should ve better its there you will be judged on.

SSG SERV Interview FAQs

How many rounds are there in SSG SERV Process Trainer interview?
SSG SERV interview process usually has 4 rounds. The most common rounds in the SSG SERV interview process are Resume Shortlist, One-on-one Round and Group Discussion.

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Technical Support Engineer
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₹2.9 L/yr - ₹7.2 L/yr

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