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Srinivasa Sales & Services Service Advisor Interview Questions and Answers

Updated 2 Nov 2021

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Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic automobile stuffs, about vehicle working
  • Q2. Warranty processes in dealership
  • Ans. 

    Warranty processes in dealership involve handling warranty claims, coordinating with manufacturers, and ensuring customer satisfaction.

    • Understanding the warranty terms and conditions set by manufacturers

    • Processing warranty claims accurately and efficiently

    • Coordinating with manufacturers for approvals and reimbursements

    • Ensuring timely repairs or replacements under warranty

    • Maintaining records of warranty claims and repai

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. About myself,strength & weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Motors Principal
  • Ans. 

    Motor's principal refers to the basic operating principle of an electric motor.

    • Electric motors work on the principle of electromagnetic induction.

    • They convert electrical energy into mechanical energy.

    • The basic components of a motor include a stator, rotor, and commutator.

    • Examples of motors include AC motors, DC motors, and brushless motors.

  • Answered by AI
  • Q2. What is function of controller
  • Ans. 

    The controller is a device that manages the operation of a system or machine by receiving input and sending output signals.

    • Controls the operation of a system or machine

    • Receives input signals

    • Sends output signals

    • Regulates and coordinates the functions of different components

    • Examples: temperature controller in HVAC system, speed controller in a motor

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About project done in previous company work profile
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical Related to EV Parts
  • Q2. Major Parts that you know in EV
  • Ans. 

    Major parts in EV include battery, electric motor, power electronics, and charging system.

    • Battery: stores energy to power the vehicle

    • Electric motor: converts electrical energy into mechanical energy to propel the vehicle

    • Power electronics: controls the flow of electrical energy between the battery and motor

    • Charging system: recharges the battery when needed

    • Examples: Tesla Model S has a 100 kWh battery, Nissan Leaf has a ...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Basic Details of self and previous work
  • Q2. Genral and Cool about self and previous work

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a Startup. So building processes and system may take time
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Hydraulic system & Engine
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Software problem
  • Q2. Ola Service men power

Interview Preparation Tips

Interview preparation tips for other job seekers - Men power best skil
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is electric
  • Ans. 

    Electricity is a form of energy resulting from the existence of charged particles (such as electrons or protons), either statically as an accumulation of charge or dynamically as a current.

    • Electricity is the flow of electric charge through a conductor.

    • It can be produced by generators, batteries, or solar panels.

    • Electricity powers various devices and appliances in our daily lives.

    • It can be dangerous if not handled prope

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. How to creat jc
  • Ans. 

    To create a JC, you need to follow specific steps and guidelines.

    • Start by defining the job description and requirements for the JC.

    • Conduct a job analysis to determine the necessary skills and qualifications.

    • Create a job posting or advertisement to attract potential candidates.

    • Review applications and resumes to shortlist candidates for interviews.

    • Conduct interviews to assess candidates' fit for the position.

    • Select the b...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Two wheeler lithium ion battery
Round 3 - One-on-one 

(1 Question)

  • Q1. Related to Electric scooter

Interview Preparation Tips

Interview preparation tips for other job seekers - I sir am saravanan k.am before working Ola future technology pvt ltd.department Lithium ion battery manufacturing and pross -ing .Two year experience and Ola experience center 2w service champion and Engineering.one year experience sir.Totaly four years Experience sir/mam
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Technical 

(14 Questions)

  • Q1. What is the battery voltag
  • Ans. 

    The battery voltage refers to the electrical potential difference between the positive and negative terminals of a battery.

    • Battery voltage is measured in volts (V).

    • It indicates the amount of electrical potential energy stored in the battery.

    • Different types of batteries have different voltage ratings.

    • For example, a standard AA alkaline battery typically has a voltage of 1.5V.

    • Battery voltage is important for determining ...

  • Answered by AI
  • Q2. How to check software diagnostic
  • Ans. 

    To check software diagnostic, perform thorough testing, analyze error logs, use debugging tools, and consult documentation.

    • Perform thorough testing to identify any software issues or bugs.

    • Analyze error logs to understand the root cause of any errors or crashes.

    • Use debugging tools like breakpoints, step-through debugging, or memory analyzers to pinpoint issues.

    • Consult documentation or user manuals for troubleshooting st...

  • Answered by AI
  • Q3. What is the use multimeter for electric scooter
  • Ans. 

    A multimeter is used for troubleshooting and diagnosing electrical issues in electric scooters.

    • Measuring voltage: A multimeter can be used to measure the voltage of the battery or other electrical components in an electric scooter.

    • Checking continuity: It can help determine if there is a break in the circuit by checking the continuity of wires and connections.

    • Testing resistance: Multimeters can measure the resistance of...

  • Answered by AI
  • Q4. Software diagnostic
  • Q5. Service management
  • Q6. Software hardware electric
  • Q7. How to check software
  • Ans. 

    To check software, perform functional and non-functional testing, including unit testing, integration testing, system testing, and acceptance testing.

    • Perform unit testing to verify the individual components of the software

    • Conduct integration testing to ensure the software modules work together

    • Perform system testing to evaluate the software's behavior in different environments

    • Conduct acceptance testing to ensure the sof...

  • Answered by AI
  • Q8. What is the hub motor
  • Ans. 

    A hub motor is an electric motor that is integrated into the hub of a wheel, providing direct drive power to the wheel.

    • Hub motors are commonly used in electric bicycles and scooters.

    • They eliminate the need for a separate transmission system.

    • Hub motors offer advantages such as improved efficiency, regenerative braking, and compact design.

    • They can be either brushless or brushed motors.

    • Examples of hub motor manufacturers

  • Answered by AI
  • Q9. What is the IPM motor
  • Ans. 

    IPM motor stands for Interior Permanent Magnet motor, which is a type of electric motor commonly used in various applications.

    • IPM motor is a type of electric motor that uses permanent magnets embedded in the rotor.

    • It offers high power density, efficiency, and torque compared to other motor types.

    • The magnets in the rotor are positioned in a way that creates a magnetic field, which interacts with the stator windings to g...

  • Answered by AI
  • Q10. What is the battery charger velteg
  • Ans. 

    The battery charger voltage is the electrical potential difference required to charge a battery.

    • Battery charger voltage refers to the amount of electrical potential difference needed to charge a battery.

    • It is usually specified by the manufacturer and varies depending on the type and capacity of the battery.

    • For example, a typical smartphone battery charger may have a voltage of 5 volts, while a car battery charger may h

  • Answered by AI
  • Q11. What is the ground clearance ola scooter
  • Ans. 

    The ground clearance of Ola scooter is 165 mm.

    • The ground clearance refers to the distance between the lowest point of the scooter and the ground.

    • A higher ground clearance is beneficial for navigating uneven terrains and speed breakers without scraping the underbody.

    • The Ola scooter has a ground clearance of 165 mm, which is considered to be good for urban commuting.

    • This ground clearance ensures that the scooter can hand

  • Answered by AI
  • Q12. What is the full name of MCU
  • Ans. 

    MCU stands for Microcontroller Unit.

    • MCU is a small computer on a single integrated circuit.

    • It contains a processor core, memory, and programmable input/output peripherals.

    • Examples of MCUs include Arduino boards, Raspberry Pi, and PIC microcontrollers.

  • Answered by AI
  • Q13. What is the full name IPM motor
  • Ans. 

    IPM stands for Interior Permanent Magnet motor.

    • IPM motor refers to Interior Permanent Magnet motor.

    • It is a type of electric motor where the magnets are placed on the rotor.

    • The magnets are made of rare-earth materials like neodymium or samarium-cobalt.

    • IPM motors are known for their high efficiency and power density.

    • They are commonly used in hybrid and electric vehicles, as well as industrial applications.

  • Answered by AI
  • Q14. What is the full name VCU
Round 2 - Technical 

(7 Questions)

  • Q1. Software diagnostic
  • Q2. Software hardware electric
  • Q3. What is the MUC
  • Ans. 

    MUC stands for Multi-User Chat, a feature in instant messaging systems that allows multiple users to participate in a group chat.

    • MUC enables real-time communication between multiple users in a chat room.

    • It is commonly used in applications like Slack, Microsoft Teams, and WhatsApp groups.

    • MUC allows users to send messages, share files, and collaborate in a group setting.

    • It provides features like presence information, mes...

  • Answered by AI
  • Q4. How to check Battery voltage
  • Ans. 

    Battery voltage can be checked using a multimeter or a voltmeter.

    • Use a multimeter or voltmeter to measure the voltage across the battery terminals

    • Set the multimeter or voltmeter to the DC voltage setting

    • Connect the positive (red) probe to the positive terminal of the battery and the negative (black) probe to the negative terminal

    • Read the voltage displayed on the multimeter or voltmeter

    • A fully charged battery typically ...

  • Answered by AI
  • Q5. How to check software
  • Ans. 

    To check software, perform functional and non-functional testing, including unit testing, integration testing, system testing, and acceptance testing.

    • Perform unit testing to verify individual components of the software

    • Conduct integration testing to ensure different modules work together

    • Perform system testing to evaluate the software's behavior in a complete system environment

    • Conduct acceptance testing to ensure the sof...

  • Answered by AI
  • Q6. What is the VCU
  • Ans. 

    The VCU stands for Vehicle Control Unit.

    • The VCU is an electronic control unit that manages various functions in a vehicle.

    • It is responsible for controlling and coordinating the operation of different systems, such as the engine, transmission, brakes, and suspension.

    • The VCU receives input from various sensors and uses that information to make decisions and send commands to the relevant components.

    • For example, the VCU ma...

  • Answered by AI
  • Q7. What is the BMS
  • Ans. 

    BMS stands for Building Management System. It is a computer-based control system that monitors and manages various building functions.

    • BMS is used to control and monitor HVAC systems, lighting, security, and other building systems.

    • It helps optimize energy usage, improve occupant comfort, and ensure efficient operation of building equipment.

    • BMS can collect data from sensors and devices, analyze it, and make adjustments t...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. How to check software
  • Ans. 

    To check software, perform functional testing, regression testing, and performance testing.

    • Perform functional testing to ensure that the software meets the specified requirements.

    • Conduct regression testing to verify that the software still functions correctly after changes or updates.

    • Perform performance testing to assess the software's speed, stability, and scalability.

    • Use tools like automated testing frameworks, code ...

  • Answered by AI
  • Q2. How to check Battery voltage
  • Ans. 

    Battery voltage can be checked using a multimeter or a voltmeter.

    • Use a multimeter or voltmeter to measure the voltage across the battery terminals

    • Set the multimeter or voltmeter to the DC voltage setting

    • Connect the positive (red) probe to the positive terminal of the battery and the negative (black) probe to the negative terminal

    • Read the voltage displayed on the multimeter or voltmeter

    • A fully charged battery typically ...

  • Answered by AI

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Srinivasa Sales & Services Service Advisor Salary
based on 15 salaries
₹3 L/yr - ₹5.6 L/yr
37% more than the average Service Advisor Salary in India
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Srinivasa Sales & Services Service Advisor Reviews and Ratings

based on 5 reviews

2.8/5

Rating in categories

2.9

Skill development

2.8

Work-life balance

2.4

Salary

2.8

Job security

2.6

Company culture

2.8

Promotions

3.0

Work satisfaction

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