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Sonalika Tractors

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3.6

based on 2k Reviews

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Sonalika Tractors Customer Care Manager Interview Questions and Answers for Experienced

Updated 1 Sep 2024

Sonalika Tractors Customer Care Manager Interview Experiences for Experienced

1 interview found

Customer Care Manager Interview Questions & Answers

user image Anonymous

posted on 1 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Experience about this industry
  • Ans. 

    I have over 5 years of experience in the customer care industry, specifically in managing teams and resolving customer issues.

    • Managed a team of customer care representatives, ensuring high levels of customer satisfaction

    • Implemented new customer care strategies to improve response times and efficiency

    • Resolved escalated customer issues effectively, maintaining positive relationships with clients

    • Trained new customer care ...

    • Answered by AI
    Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Past experience
    • Add your answer

Top trending discussions

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Assistant Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 10 Sep 2018

I applied via Referral and was interviewed before Sep 2017. There were 2 interview rounds.

Interview Preparation Tips

Round: Offer letter
Experience: I got confirmation from HR at December, but they gave letter in march month, day by day I have to call them and follow for the offer letter, They gave offer letter after 3 months, but ask me to join within one month.

General Tips: Please dont prefer to work in Mahindra and dont spoil your carrier.
Duration: 1-3 Months

Assistant Manager Interview Questions & Answers

Swaraj Tractors user image Anonymous

posted on 16 Aug 2021

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Foundry process Technical questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Assistant Manager Interview Questions & Answers

Force Motors user image Anonymous

posted on 18 Oct 2022

I applied via Campus Placement and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General Aptitude test , Reasoning

Round 3 - Technical 

(2 Questions)

  • Q1. Technical test with Mechanical background
    • Add your answer
  • Q2. Projects done during academic
  • Ans. 

    During my academic years, I completed several projects related to marketing and business management.

    • Developed a marketing plan for a local restaurant as part of a marketing course

    • Conducted a market research project on consumer behavior for a business management course

    • Created a business plan for a startup as part of an entrepreneurship course

    • Collaborated with a team to develop a social media strategy for a nonprofit org

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare according to your resume.
Revisit basic technical fundamentals

Assistant Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 5 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Past details of work experience
    • Add your answer
  • Q2. Salary expectations in organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare what is mentioned in resume and try to find references

Assistant Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 6 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more technical details for automobile

Assistant Manager Interview Questions & Answers

Swaraj Tractors user image Anonymous

posted on 15 Jul 2021

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical questions
    • Add your answer
  • Q2. Work experience and KRAs
    • Add your answer
  • Q3. Background check
    • Add your answer
  • Q4. Psychological assessment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well Prepared and confident.
It will mostly technical and they will fathom the depth of your knowledge

Assistant Manager Interview Questions & Answers

Tractors and Farm Equipment user image Neelesh Shukla

posted on 1 Mar 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Group Discussion 

About sales and personal info

Round 2 - HR 

(1 Question)

  • Q1. Salary negotiation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Supreb company for work

Assistant Manager Interview Questions & Answers

Tractors and Farm Equipment user image Anonymous

posted on 2 Oct 2021

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. We will advance feature in tafe
    • View 3 more answers
  • Q2. Yes it is tafe very advance technology use in
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill tractors knowledge in customer have it is

Assistant Manager Interview Questions & Answers

Tractors and Farm Equipment user image Anonymous

posted on 6 Jun 2022

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is your current role
    • View 1 more answer
Round 3 - HR 

(1 Question)

  • Q1. Salary negotiation before final selection
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You must know your current work very well. Also, how you can benefit the company with your skills. Interview is more of interaction. All the best!
More about working at Sonalika Tractors

Sonalika Tractors Interview FAQs

How many rounds are there in Sonalika Tractors Customer Care Manager interview for experienced candidates?
Sonalika Tractors interview process for experienced candidates usually has 2 rounds. The most common rounds in the Sonalika Tractors interview process for experienced candidates are HR and Technical.

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Sonalika Tractors Customer Care Manager Interview Process for Experienced

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Interview experience

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Excellent
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Sonalika Tractors Customer Care Manager Reviews and Ratings

based on 5 reviews

3.7/5

Rating in categories

3.1

Skill development

2.9

Work-life balance

2.9

Salary

2.7

Job security

2.9

Company culture

2.7

Promotions

2.9

Work satisfaction

Explore 5 Reviews and Ratings
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