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Somriddhi Digital Customer Support Executive Interview Questions and Answers

Updated 9 Mar 2024

Somriddhi Digital Customer Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Bogus HR. No sense at all how to talk or behave. Got the HR certificate from YOUTUBE university I think
  • Q2. What is POLE TAX? I made the corrections as it should be toll tax but not pole!

Interview Preparation Tips

Interview preparation tips for other job seekers - Never apply here or your life will be hell.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. How can i bring more sellers to amazon for selling their services
  • Ans. 

    To bring more sellers to Amazon, focus on building a strong reputation, offering competitive pricing, and providing excellent customer service.

    • Offer competitive pricing to attract sellers

    • Build a strong reputation through positive reviews and testimonials

    • Provide excellent customer service to retain sellers and attract new ones

    • Offer incentives such as free shipping or promotional deals to entice sellers to join

    • Utilize so...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - brush up your basics , prepare yourself as per the job role
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Assignment 

Please allow me some time to complete the project for the assignment.

Round 2 - Group Discussion 

First, we will understand all the group members, then we will comprehend the tasks, and after that, we will determine who is best suited for which task and who excels in what areas.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Sales Executive interview:
  • Sales
  • Data entry
  • Baise acount
  • Canva
  • Social Media
  • Photography
  • Photo Editing
  • MS Office
  • Excel
Interview preparation tips for other job seekers - I, Priyank Dwivedi, will work with integrity and diligence, and I will strive to share the full extent of my experience with all of you.

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve communication through various channels like phone, email, chat, or social media

  • Answered by AI
Round 3 - Aptitude Test 

What is customer sapoot executive

Round 4 - Technical 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • They handle customer queries and complaints through various channels such as phone, email, or chat.

    • They ensure customer satisfaction by resolving issues and providing solutions.

    • They may also provide product or service information, process orders, and handle returns or refunds.

    • They need to have...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve handling customer calls, emails, or chats

    • Requires excellent communication and problem-solving skills

  • Answered by AI
Round 6 - Group Discussion 

What is customer sapoot executive

Round 7 - Assignment 

What is customer sapoot executive

Round 8 - Case Study 

What is customer sapoot executive

Round 9 - Group Discussion 

What is customer sapoot executive

Round 10 - Coding Test 

What is customer sapoot executive

Round 11 - Case Study 

What is customer sapoot executive

Round 12 - Assignment 

What is customer sapoot executive

Round 13 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, technical support specialist, customer service agent

  • Answered by AI
Round 14 - Coding Test 

What is customer sapoot 6

Round 15 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides information about products or services

    • Assists customers in placing orders or making payments

    • Maintains customer records and follows up on their issues

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
  • Q2. I'd provide Loyalty to your workplace

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was good it was all about the coustomer service information and how to Handel the coustomers

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussing about a topic with in a group

Round 2 - One-on-one 

(3 Questions)

  • Q1. By qualifying one round and entering to the other round
  • Q2. Answering the questions
  • Q3. After attending a round the qualified candidate are selected for the other round

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls avoid unnecessary web sites about Amazon so many are diverted

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Introduction and company requirements

Round 2 - Technical 

(7 Questions)

  • Q1. Company....fees details
  • Q2. Company mai apna 100% dena chati hu or waha se kuch sekhna chati
  • Ans. Amezon company India ki best company hai
  • Answered Anonymously
  • Q3. Mai es company mai kam kerne chati hu
  • Q4. Company very good performance
  • Q5. Or mai customers service and care ke liye prepared hu
  • Q6. House wife ke liye ye job sabse acchi hai
  • Q7. All Indian leady ye works ke liye perfect

Interview Preparation Tips

Interview preparation tips for other job seekers - Mai es job ke liye bilkul perfect person hu

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Topic on social media boon or bane

Round 2 - Aptitude Test 

Versant test

Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Associate interview:
  • Teaching English
Interview preparation tips for other job seekers - Prepare for versant Pearson test

Somriddhi Digital Interview FAQs

How many rounds are there in Somriddhi Digital Customer Support Executive interview?
Somriddhi Digital interview process usually has 1 rounds. The most common rounds in the Somriddhi Digital interview process are One-on-one Round.
What are the top questions asked in Somriddhi Digital Customer Support Executive interview?

Some of the top questions asked at the Somriddhi Digital Customer Support Executive interview -

  1. Bogus HR. No sense at all how to talk or behave. Got the HR certificate from YO...read more
  2. What is POLE TAX? I made the corrections as it should be toll tax but not po...read more

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Somriddhi Digital Customer Support Executive Interview Process

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