SOL Analytics Business Solutions Interview Questions and Answers

Basic test - quants, verbal

Q1. Ratios, BS, etc
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Q1. General guestions
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Q1. Are you married have any plans for marriage? Are you in a relationship
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Q2. Why did you leave your previous job?
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Q1. Self introduction
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Q2. About Personal details
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Q1. What is your Previous work experience
Ans. 
I have over 5 years of experience in customer service roles, including managing a team of representatives.
• Managed a team of customer service representatives

• Implemented new customer service strategies to improve customer satisfaction

• Resolved escalated customer issues effectively

• Trained new employees on customer service best practices
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Q2. What is your achievements
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Write a marketing trend in the recent and coming future

Q1. What is yout strengt and weekness
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Q1. How do you prioritise your tasks when handling multiple assignments?
Ans. 
I prioritize tasks based on deadlines, importance, and impact on overall goals.
• I first assess deadlines and prioritize tasks that are due soonest.

• I then consider the importance of each task in relation to overall goals.

• I also take into account the potential impact of each task on the project or organization.

• I may delegate tasks that are less critical or time-sensitive.

• I regularly reassess priorities as new information
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Q2. What strategies do you use to meet your weekly targets?
Ans. 
I use a combination of time management, prioritization, delegation, and regular progress tracking to meet my weekly targets.
• Create a detailed weekly schedule with specific tasks and deadlines

• Prioritize tasks based on importance and urgency

• Delegate tasks to team members when necessary

• Regularly track progress and make adjustments as needed
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Q3. How do you handle pressure when deadlines are tight?
Ans. 
I handle pressure by prioritizing tasks, staying organized, and communicating effectively with team members.
• Prioritize tasks based on importance and deadline

• Break down tasks into smaller, manageable chunks

• Set realistic goals and timelines

• Communicate with team members to delegate tasks and collaborate effectively
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Q1. Tell me about yourself.
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Q2. Do you have any sale experience?
Ans. 
Yes, I have over 5 years of sales experience in the technology industry.
• I have worked as a sales representative for a software company, where I consistently exceeded sales targets.

• I have experience in cold calling, lead generation, and closing deals with clients.

• I have also managed key accounts and built strong relationships with customers to drive repeat business.
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Q3. How to talk to mystery shopper and convince them to do audit?
Ans. 
Engage mystery shoppers by highlighting benefits, building rapport, and explaining the importance of their feedback.
• Highlight the benefits of being a mystery shopper, such as earning extra income or receiving free products/services.

• Build rapport by showing appreciation for their time and effort, and explaining how their feedback can help improve the business.

• Explain the importance of their role in ensuring quality serv...read more
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Q1. What do you know about mystery shopping industry?
Ans. 
Mystery shopping industry involves hiring individuals to pose as regular customers and evaluate the quality of service provided by businesses.
• Mystery shoppers are hired by companies to assess customer service, product quality, and overall customer experience.

• Feedback from mystery shoppers helps businesses identify areas for improvement and enhance customer satisfaction.

• Mystery shopping can be conducted in various indus...read more
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Q2. Tell me about your education and work background
Ans. 
I have a Bachelor's degree in Business Administration and over 10 years of experience in marketing and sales.
• Bachelor's degree in Business Administration

• Over 10 years of experience in marketing and sales
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Q1. Tell me about yourself
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Q2. What do you know about mystery shopping?
Ans. 
Mystery shopping is a market research technique where individuals pose as regular customers to evaluate the quality of service and products offered by a business.
• Mystery shoppers are hired by companies to provide unbiased feedback on customer experience.

• They visit stores, restaurants, or other businesses to assess cleanliness, customer service, product knowledge, and overall experience.

• Mystery shopping helps businesses...read more
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Q3. What are some ways in which to recruit shoppers for assignments?
Ans. 
Recruit shoppers for assignments by utilizing social media, online job boards, and referral programs.
• Utilize social media platforms such as Facebook, Instagram, and LinkedIn to advertise job opportunities.

• Post job listings on online job boards like Indeed, Glassdoor, and Craigslist.

• Implement a referral program where current shoppers can refer friends or family members to join.

• Attend job fairs or industry events to netw...read more
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