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I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
I took a career break to focus on personal development and explore new opportunities.
I took a career break to travel and gain new perspectives.
I used the break to pursue further education or training.
I took time off to care for a family member or address personal health issues.
I wanted to pivot into a Social Media profile to leverage my passion for connecting with people and creating engaging content.
I have a strong interest in digital marketing and social media trends
I enjoy creating and sharing content on various social media platforms
I have experience in building online communities and engaging with followers
I believe social media is a powerful tool for brand building and customer engagem
I left the previous organisation to pursue new opportunities for growth and development.
Seeking new challenges and opportunities for career advancement
Desire for a change in work environment or company culture
Looking for better compensation or benefits
Relocation to a different city or country
Company downsizing or restructuring
I was interviewed in Jan 2025.
I have a Bachelor's degree in Business Administration and over 10 years of experience in sales and marketing.
Bachelor's degree in Business Administration
Over 10 years of experience in sales and marketing
Mystery shopping is a market research technique where individuals pose as regular customers to evaluate the quality of service provided by businesses.
Mystery shoppers are hired by companies to assess customer service, product quality, and overall customer experience.
They visit stores, restaurants, hotels, or other businesses anonymously and provide detailed feedback on their experience.
Mystery shopping helps businesses...
Offer incentives, provide clear instructions, emphasize benefits, use technology
Offer incentives such as discounts or rewards for completing audits
Provide clear instructions on how to conduct audits and what information is needed
Emphasize the benefits of audits, such as improving product quality or customer satisfaction
Use technology to make the audit process easier and more efficient, such as mobile apps or online pla
I was interviewed in Jan 2025.
Mystery shopping is a market research technique where individuals pose as regular customers to evaluate the quality of service and products offered by a business.
Mystery shoppers are hired by companies to provide unbiased feedback on customer experience.
They visit stores, restaurants, or other businesses to assess cleanliness, customer service, product knowledge, and overall experience.
Mystery shopping helps businesses...
Recruit shoppers for assignments by utilizing social media, online job boards, and referral programs.
Utilize social media platforms such as Facebook, Instagram, and LinkedIn to advertise job opportunities.
Post job listings on online job boards like Indeed, Glassdoor, and Craigslist.
Implement a referral program where current shoppers can refer friends or family members to join.
Attend job fairs or industry events to netw...
I was interviewed in Jan 2025.
Mystery shopping is a market research technique where individuals pose as regular customers to evaluate the quality of products and services.
Mystery shoppers are hired by companies to assess customer service, product quality, and overall customer experience.
They visit stores, restaurants, hotels, or other businesses anonymously and provide detailed feedback on their interactions.
The goal of mystery shopping is to ident...
Customer experience measurement is the process of evaluating and analyzing the interactions between a customer and a company.
Involves collecting feedback from customers through surveys, interviews, and reviews
Measures customer satisfaction, loyalty, and overall experience
Helps identify areas for improvement and track progress over time
Examples include Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Cu
Onion Insights interview questions for popular designations
I was interviewed in Jan 2025.
Mystery shopping industry involves hiring individuals to pose as regular customers and evaluate the quality of service provided by businesses.
Mystery shoppers are hired by companies to assess customer service, product quality, and overall customer experience.
Feedback from mystery shoppers helps businesses identify areas for improvement and enhance customer satisfaction.
Mystery shopping can be conducted in various indus...
I have a Bachelor's degree in Business Administration and over 10 years of experience in marketing and sales.
Bachelor's degree in Business Administration
Over 10 years of experience in marketing and sales
I was interviewed in Jan 2025.
Mystery shopping is a market research technique where individuals pose as regular customers to evaluate the quality of products and services.
Mystery shoppers are hired by companies to assess customer service, product quality, and overall customer experience.
They visit stores, restaurants, hotels, and other businesses to provide feedback on their observations.
Mystery shopping helps businesses identify areas for improvem...
I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.
If the shopper is not interested, I would thank them for their time and offer to provide more information if they change their mind.
Thank the shopper for their time and politely ask if they have any questions
Offer to provide more information or assistance if they change their mind
Respect their decision and do not push for a sale
Implementing stricter verification processes, utilizing AI technology, and educating shoppers can help decrease fraud rates.
Implement stricter verification processes for online transactions, such as two-factor authentication.
Utilize AI technology to detect unusual shopping patterns and flag potentially fraudulent activities.
Educate shoppers on how to protect their personal information and recognize phishing scams.
Colla...
I was interviewed before Feb 2024.
Mystery shopping is a market research technique where individuals pose as regular customers to evaluate the quality of products and services.
Mystery shopping involves individuals visiting stores, restaurants, or other businesses to assess customer service, cleanliness, and overall experience.
Shoppers are typically given specific criteria to evaluate, such as employee friendliness, product knowledge, and store presentat...
By highlighting the benefits of receiving valuable feedback and insights, offering incentives, and ensuring confidentiality.
Explain the importance of receiving honest feedback to improve customer experience.
Offer incentives such as discounts, free products, or entry into a prize draw.
Assure confidentiality and anonymity to encourage honest feedback.
Highlight the opportunity to make a positive impact on the business by ...
I was interviewed before Feb 2024.
Yes, I have over 5 years of sales experience in the technology industry.
I have worked as a sales representative for a software company, where I consistently exceeded sales targets.
I have experience in cold calling, lead generation, and closing deals with clients.
I have also managed key accounts and built strong relationships with customers to drive repeat business.
Engage mystery shoppers by highlighting benefits, building rapport, and explaining the importance of their feedback.
Highlight the benefits of being a mystery shopper, such as earning extra income or receiving free products/services.
Build rapport by showing appreciation for their time and effort, and explaining how their feedback can help improve the business.
Explain the importance of their role in ensuring quality serv...
I was interviewed before Jan 2024.
I prioritize tasks based on deadlines, importance, and impact on overall goals.
I first assess deadlines and prioritize tasks that are due soonest.
I then consider the importance of each task in relation to overall goals.
I also take into account the potential impact of each task on the project or organization.
I may delegate tasks that are less critical or time-sensitive.
I regularly reassess priorities as new information
I use a combination of time management, prioritization, delegation, and regular progress tracking to meet my weekly targets.
Create a detailed weekly schedule with specific tasks and deadlines
Prioritize tasks based on importance and urgency
Delegate tasks to team members when necessary
Regularly track progress and make adjustments as needed
I handle pressure by prioritizing tasks, staying organized, and communicating effectively with team members.
Prioritize tasks based on importance and deadline
Break down tasks into smaller, manageable chunks
Set realistic goals and timelines
Communicate with team members to delegate tasks and collaborate effectively
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The duration of Onion Insights interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 14 interviews
Interview experience
based on 40 reviews
Rating in categories
Business Executive
9
salaries
| ₹0 L/yr - ₹0 L/yr |
Quality Check Associate
6
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Accountant
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Business Executive
4
salaries
| ₹0 L/yr - ₹0 L/yr |
Accountant
3
salaries
| ₹0 L/yr - ₹0 L/yr |
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