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Smart Planet IT Solutions

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2.4

based on 31 Reviews

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Smart Planet IT Solutions Technical Support Associate Interview Questions and Answers

Updated 7 Feb 2024

Smart Planet IT Solutions Technical Support Associate Interview Experiences

1 interview found

Technical Support Associate Interview Questions & Answers

user image Venkatesh

posted on 7 Feb 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Servers networking
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Relavent experiance
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 6 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

    • Answered by AI
    Add your answer
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

    • Answered by AI
    Add your answer

Customer Support Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 27 Oct 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduction questions
    • Add your answer
  • Q2. What is qualification?
  • Ans. 

    Qualification refers to the skills, knowledge, experience, or credentials required for a specific job or role.

    • Qualifications can include educational degrees, certifications, relevant work experience, and specific skills.

    • For a Customer Support Executive role, qualifications may include excellent communication skills, problem-solving abilities, and experience in customer service.

    • Some companies may require a bachelor's de...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NEVER EVER JOIN THIS COMPANY. If u want ruin your carrer path can join if u want growth and proper work & salary so go for new companies

Technical Support Engineer Interview Questions & Answers

Huawei Technologies user image Anonymous

posted on 25 May 2022

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 4 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How many problems /tickets you face on daily basis?
    • Add your answer
  • Q2. No of desktop and laptop with make and model name?
    • Add your answer

Customer Support Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 18 Oct 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Sep 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(9 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Why you want to do job
    • Add your answer
  • Q3. What experience do you have
    • Add your answer
  • Q4. Tell me about family
    • Add your answer
  • Q5. Which company you work
    • Add your answer
  • Q6. How to handle the customer
  • Ans. 

    Handle customers with empathy, patience, and effective communication.

    • Listen actively to understand the customer's issue

    • Show empathy and understanding towards the customer's situation

    • Communicate clearly and effectively to provide solutions

    • Remain calm and patient, even in challenging situations

    • Follow up with the customer to ensure satisfaction

    • Answered by AI
    View 2 more answers
  • Q7. Tell me about you self
    • Add your answer
  • Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it
    • Add your answer
  • Q9. Walk to the office how much time it will be taken
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi it good

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Business address and your reporting location in company?
    • Add your answer
  • Q2. Your designation in company?
    • Add your answer

Customer Support Executive Interview Questions & Answers

HRH Next Services user image Janani Janani

posted on 17 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Evision Technoserve user image Anonymous

posted on 3 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Name of reporting manager?
    • Add your answer
  • Q2. Write down team leader responsibilities?
    • Add your answer

Customer Support Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 19 Sep 2021

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self interduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Worst company lot of work pressure from superiors and not paying salary as commited during selection process
More about working at Smart Planet IT Solutions

Smart Planet IT Solutions Interview FAQs

How many rounds are there in Smart Planet IT Solutions Technical Support Associate interview?
Smart Planet IT Solutions interview process usually has 2 rounds. The most common rounds in the Smart Planet IT Solutions interview process are Technical and HR.
What are the top questions asked in Smart Planet IT Solutions Technical Support Associate interview?

Some of the top questions asked at the Smart Planet IT Solutions Technical Support Associate interview -

  1. Servers network...read more
  2. Relavent experia...read more

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Smart Planet IT Solutions Salaries in India
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