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Slk Software Services Technical Support Engineer Interview Questions and Answers

Updated 4 Jan 2025

Slk Software Services Technical Support Engineer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Ans. 

    I have worked on various projects involving troubleshooting, system maintenance, and customer support.

    • Managed and resolved technical issues reported by customers

    • Performed system maintenance tasks to ensure optimal performance

    • Provided customer support through phone, email, and chat channels

  • Answered by AI
  • Q2. Challenges faced while supporting application
  • Ans. 

    Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.

    • Troubleshooting technical issues such as software bugs or network connectivity issues

    • Managing user expectations by providing timely updates and resolutions

    • Coordinating with development teams to escalate complex issues or provide feedback for future improvements

  • Answered by AI

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Technical 

(2 Questions)

  • Q1. What can you tell me about SCCM technology?
  • Ans. 

    SCCM (System Center Configuration Manager) is a software management suite developed by Microsoft for managing large groups of computers running Windows OS.

    • SCCM allows for remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.

    • It helps organizations to manage their IT infrastructure more efficiently and securely.

    • SCCM integrates...

  • Answered by AI
  • Q2. What is Active Directory and how does it function?
  • Ans. 

    Active Directory is a directory service developed by Microsoft for Windows domain networks.

    • Centralized database for managing network resources

    • Stores information about users, computers, groups, and more

    • Allows for authentication and authorization of users and computers

    • Enables administrators to manage and secure network resources

    • Supports features like Group Policy, LDAP, and Kerberos authentication

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. Personal information about studies and family

Interview Preparation Tips

Interview preparation tips for other job seekers - Strong technical skills are required.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it

Slk Software Services Interview FAQs

How many rounds are there in Slk Software Services Technical Support Engineer interview?
Slk Software Services interview process usually has 1 rounds. The most common rounds in the Slk Software Services interview process are Technical.
How to prepare for Slk Software Services Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Slk Software Services. The most common topics and skills that interviewers at Slk Software Services expect are Disaster Recovery, Hypervisor, Microsoft Power BI, Patch Management and Performance Tuning.

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Slk Software Services Technical Support Engineer Salary
based on 6 salaries
₹2 L/yr - ₹5.6 L/yr
35% less than the average Technical Support Engineer Salary in India
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