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I have worked on various projects involving troubleshooting, system maintenance, and customer support.
Managed and resolved technical issues reported by customers
Performed system maintenance tasks to ensure optimal performance
Provided customer support through phone, email, and chat channels
Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.
Troubleshooting technical issues such as software bugs or network connectivity issues
Managing user expectations by providing timely updates and resolutions
Coordinating with development teams to escalate complex issues or provide feedback for future improvements
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posted on 10 Nov 2022
I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.
posted on 1 Oct 2022
I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.
posted on 19 Feb 2021
posted on 24 Dec 2024
I applied via Naukri.com
SCCM (System Center Configuration Manager) is a software management suite developed by Microsoft for managing large groups of computers running Windows OS.
SCCM allows for remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory.
It helps organizations to manage their IT infrastructure more efficiently and securely.
SCCM integrates...
Active Directory is a directory service developed by Microsoft for Windows domain networks.
Centralized database for managing network resources
Stores information about users, computers, groups, and more
Allows for authentication and authorization of users and computers
Enables administrators to manage and secure network resources
Supports features like Group Policy, LDAP, and Kerberos authentication
posted on 10 Nov 2022
I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.
posted on 1 Oct 2022
I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.
posted on 19 Feb 2021
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TCS
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