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I have worked on various projects involving troubleshooting, system maintenance, and customer support.
Managed and resolved technical issues reported by customers
Performed system maintenance tasks to ensure optimal performance
Provided customer support through phone, email, and chat channels
Challenges include troubleshooting technical issues, managing user expectations, and coordinating with development teams.
Troubleshooting technical issues such as software bugs or network connectivity issues
Managing user expectations by providing timely updates and resolutions
Coordinating with development teams to escalate complex issues or provide feedback for future improvements
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posted on 17 Jan 2025
posted on 27 Feb 2025
I was interviewed before Feb 2024.
Effective communication skills are essential when interacting with customers through email and phone calls.
posted on 10 Nov 2022
I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.
posted on 1 Oct 2022
I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.
Unix and SQL based questions
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
posted on 24 Dec 2024
I applied via Naukri.com
based on 1 interview
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