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Sleepwell Customer Service Executive Interview Questions and Answers for Freshers
Sleepwell Customer Service Executive Interview Experiences for Freshers
1 interview found
Akshat Jain
(2 Questions)
- Q1. Tell me about your self.. Akshat Jain
- Q2. How many years of exp. do you have ..
(2 Questions)
- Q1. What was roles & responsibility in your last company
- Q2. How u can handle the cx
- Ans.
I can handle customers by actively listening, empathizing, and providing solutions to their concerns.
Listen actively to understand the customer's issue
Show empathy towards the customer's situation
Provide solutions or alternatives to resolve the customer's concerns
Follow up to ensure customer satisfaction
Stay calm and professional even in challenging situations
(2 Questions)
- Q1. Brief me about yourself ..
- Q2. Educational background, what is cx handling, what is empathy apology
- Ans.
Educational background, CX handling, empathy apology
Educational background refers to the academic qualifications and degrees obtained by an individual.
CX handling stands for customer experience handling, which involves managing customer interactions and ensuring customer satisfaction.
Empathy apology is a sincere expression of understanding and regret for a customer's negative experience, showing empathy and willingness...
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Interview questions from similar companies
I applied via Aasan jobs and was interviewed in Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Experience, handling customer queries
Interview Preparation Tips
Senior Customer Service Executive Interview Questions & Answers
Wakefit
Anonymous
posted on 29 Apr 2023
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self introduction
(3 Questions)
- Q1. The interviewer asked me to sell the product
- Ans. I selled the bottle a d informed about benefits
- Q2. Convincing skills
- Q3. Mock call was done
(2 Questions)
- Q1. No question asked
- Q2. No question was asked
SUDHEER
I applied via Walk-in
(2 Questions)
- Q1. Tell me about your self
- Q2. Education and products and processes knowledge
I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. He asking my field knowledge and work profile
- Q2. I am answering step by step
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Sep 2021. There were 2 interview rounds.
Aptitude mandatory
(5 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Why should we hire you?
- Q4. Where do you see yourself in 5 years?
- Q5. Tell me about yourself.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Previous work experiences
(2 Questions)
- Q1. Salary negotiations by HR team
- Q2. Offering the package
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
It was easy round like situation questions were asked
(1 Question)
- Q1. I was tested on public communication and response assessment
Interview Preparation Tips
Interview questions .I answered the questions
(1 Question)
- Q1. Total years experience, old company details, salary details
Manager &HR asked questions to me
(2 Questions)
- Q1. Explain about the Duroflex company
- Ans.
Duroflex is a leading mattress brand in India known for its innovative products and commitment to quality sleep solutions.
Duroflex offers a wide range of mattresses including memory foam, latex, and coir mattresses.
The company focuses on using high-quality materials and advanced technology to create comfortable and durable mattresses.
Duroflex has a strong presence in the Indian market and is known for its customer-cent...
- Q2. MTTR,MTBF,and Motor VFD , sensor, transformer,Relay about all too
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Are you ready to relocate
- Ans.
Yes, I am ready to relocate.
I am open to new opportunities and challenges in different locations.
I have experience relocating for previous roles and have adapted well to new environments.
I am willing to explore new cities and cultures to further my career.
I understand the importance of being flexible and adaptable in today's global business landscape.
(1 Question)
- Q1. What about the planning department
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Sleepwell Customer Service Executive Interview Process for Freshers
based on 1 interview
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Sleepwell Customer Service Executive Reviews and Ratings
based on 1 review
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