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Simba Group Service Manager Interview Questions and Answers for Experienced
Simba Group Service Manager Interview Experiences for Experienced
1 interview found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Are you willing to relocate to africa?
- Q2. What's making you to choose this country / company?
(3 Questions)
- Q1. How to adjust clutch play?, explain the whole process.
- Ans.
To adjust clutch play, follow these steps.
Locate the clutch cable adjuster on the clutch lever.
Loosen the locknut on the adjuster.
Turn the adjuster to increase or decrease the clutch play.
Tighten the locknut once the desired play is achieved.
Test the clutch lever to ensure proper adjustment.
- Q2. What's the major complaints of product that you worked on your last company?
- Q3. What's NPS mean by in customer survey
- Ans.
NPS stands for Net Promoter Score in customer surveys, measuring customer loyalty and satisfaction.
NPS is a metric used to gauge customer loyalty and satisfaction based on the likelihood of customers to recommend a company's products or services to others.
Customers are typically asked to rate their likelihood to recommend on a scale of 0-10, with responses categorized as Promoters (9-10), Passives (7-8), and Detractors...
(1 Question)
- Q1. How to make a firm profitable
- Ans.
To make a firm profitable, focus on increasing revenue, reducing costs, improving efficiency, and delivering high-quality products/services.
Increase revenue through sales growth, expanding customer base, and introducing new products/services.
Reduce costs by optimizing operations, negotiating better deals with suppliers, and eliminating unnecessary expenses.
Improve efficiency by streamlining processes, investing in tech...
Interview Preparation Tips
- Periodic maintainence
Interview questions from similar companies
Selected
I was interviewed in Mar 2024.
(2 Questions)
- Q1. ITIL Based questions like - principles followed. Which concepts have been applied?
- Q2. Life cycle management and touch based all the topics from cost, budgeting, managing, change management processes.
(3 Questions)
- Q1. Previous Experience and Challenges.
- Q2. How are metrics tracked.
- Ans.
Metrics are tracked using a combination of automated tools, manual data collection, and regular reporting.
Utilize automated monitoring tools to track key performance indicators in real-time
Collect data manually through surveys, interviews, and observations to gather qualitative feedback
Generate regular reports to analyze trends, identify areas for improvement, and make data-driven decisions
Implement a balanced scorecar...
- Q3. Rest all on the expectations and when can I join.
I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.
20 ques in 20 mins easy aptitude
2 coding ques easy level
(2 Questions)
- Q1. Behavioural questions
- Q2. STAR method questions
I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Useless, senseless & waste of time
- Q2. Big waste of time even after a great interview
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
I applied via Walk-in
(3 Questions)
- Q1. About self name Village
- Ans. My name is Jyoti I'm live in Aurangabad
- Q2. Any experience banking
- Ans.
Yes
Worked as a Customer Service Representative at XYZ Bank for 2 years
Handled various banking inquiries and resolved customer issues
Assisted customers with account management, transactions, and online banking
Provided information on banking products and services
Processed loan applications and credit card requests
Collaborated with other departments to ensure smooth banking operations
- Q3. 4 years experience
(4 Questions)
- Q1. Aap ke family main kon hai
- Q2. Main or mere husband
- Q3. Are you interested
- Q4. Yes I'm interested
Selected
I applied via Google and was interviewed in Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Waht is customer service
- Q2. Waht is empthy and sympthy
- Q3. What is the role of customer seivice
- Ans.
The role of customer service is to provide assistance and support to customers before, during, and after their purchase.
Listening to customer concerns and resolving issues
Providing product information and assistance with purchases
Building relationships with customers to ensure satisfaction
Handling complaints and feedback professionally
Ensuring a positive customer experience at all touchpoints
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Oct 2023. There were 3 interview rounds.
(1 Question)
- Q1. Automation habdled
(1 Question)
- Q1. Approach on service desk delivery
(1 Question)
- Q1. Salary negotiation
Selected
I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.
(1 Question)
- Q1. What is beam and it's shear force unit
- Ans.
A beam is a structural element that carries load primarily in bending. The shear force unit is measured in Newtons (N) or pounds-force (lbf).
A beam is a long, horizontal structural member that supports loads by resisting bending.
Shear force is the force that acts parallel to the cross-section of the beam.
The unit of shear force is typically measured in Newtons (N) or pounds-force (lbf).
(1 Question)
- Q1. What is moment of interia
- Ans.
Moment of inertia is a measure of an object's resistance to changes in its rotation.
Moment of inertia depends on the mass distribution of an object.
It is calculated by summing the products of the mass of each particle and the square of its distance from the axis of rotation.
Moment of inertia is denoted by the symbol 'I'.
For example, a solid sphere has a higher moment of inertia compared to a hollow sphere of the same m
I applied via Naukri.com and was interviewed in Jun 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What would my first month look like if I were hired for this position? What do you like most about working here? How do you measure success in this role? What qualities do outstanding employees at this com...
- Q2. Customer service
Interview Preparation Tips
1. **Identify your career goals**: Before you start your job search, it's important to have a clear idea of what you want to achieve in your career. This will help you focus your search and find the right opportunities².
2. **Dedicate time to the search**: Job hunting can be a full-time job in itself. Set aside time each day to research job openings, tailor your resume and cover letter, and apply for positions².
3. **Don’t limit your search to online resources**: While online job boards and company websites are great resources, don't forget to network with people in your industry and attend job fairs and other events²³.
4. **Make networking part of your everyday life**: Networking is one of the most effective ways to find a job. Reach out to former colleagues, attend industry events, and join professional organizations².
5. **Keep yourself busy**: While you're looking for a job, consider volunteering or taking on freelance work. This will help you stay active and engaged in your field, and can also help you build your network².
6. **Optimize your LinkedIn profile**: LinkedIn is a powerful tool for job seekers. Make sure your profile is up-to-date.
Selected
I applied via Walk-in and was interviewed in Nov 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Hellow I am kartvya Raj Singh panwer
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