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SilkAir Airport Ground Staff Interview Questions and Answers

Updated 8 Jul 2021

SilkAir Airport Ground Staff Interview Experiences

1 interview found

I was interviewed in Jun 2021.

Interview Questionnaire 

2 Questions

  • Q1. What are the basic skills customer service (Aviation Field)?/
  • Ans. 

    Basic skills in customer service for the aviation field include effective communication, problem-solving, and adaptability.

    • Effective communication: Being able to communicate clearly and professionally with passengers, colleagues, and other stakeholders.

    • Problem-solving: Being able to handle customer complaints, resolve conflicts, and find solutions to various issues that may arise.

    • Adaptability: Being flexible and able t...

  • Answered by AI
  • Q2. Basic important role in customer service?

Interview Preparation Tips

Interview preparation tips for other job seekers - Attending the interview should have to be professional ,Basic knowledge in customer service ,communication and computer skills

Interview questions from similar companies

I was interviewed in Dec 2018.

Interview Questionnaire 

3 Questions

  • Q1. Hindi mideeyam me
  • Q2. Compuret ves
  • Q3. Gk

Interview Preparation Tips

Round: Resume Shortlist
Experience: resume

Round: Test
Experience: test in hindi

General Tips: computer bes par and samanya gyan
Skills: Basics Of Computer Science
Duration: 1-4 weeks

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something about yourself ? your education ? past working experiences ? family background ? able to relocate ? able to work under pressure ? able to work in rotational shift ?

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Airport Ground Staff interview:
  • Indigo
  • fleet size
  • covid
Interview preparation tips for other job seekers - Go through your resume Properly,
make your Resume according to their requirement.
communication skill should be excellent.
if uh are not getting selected, Hope for the best. try Harder.

I was interviewed in Jul 2021.

Round 1 - Ground stapp 

(2 Questions)

  • Q1. Ground stapp helpline
  • Q2. Group discussion with all contasten

Interview Preparation Tips

Interview preparation tips for other job seekers - Hord working is very important

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself ? Tell me about your family ? Why SpiceJet ? Why aviation ?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was soo amazing when i gave my interview. I really had a good time. The interviewers were very kind and friendly. Just be yourself, just let them know who you are not who you are pretending to be. Be frank with them but professional too at same time.

I applied via Newspaper Ad and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. How will you take care of subbordnates & customers
  • Ans. At your level motivate subordinates and in turn they will serve Customers with a smile
  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. Standing instructions company policies etc
  • Ans. All the facts & figure of Company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Your Answer should lead to next Question you are prepared

I was interviewed in Nov 2020.

Interview Questionnaire 

1 Question

  • Q1. Job profile Question. Managerial skill question. Basic Engineering question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic engineering concept.
Application software know how knowledge.
Round 1 - One-on-one 

(1 Question)

  • Q1. Round trip
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

A group discussion is a collaborative dialogue where participants exchange ideas and viewpoints on a specified topic.

Round 2 - Aptitude Test 

The goal of an aptitude test is to predict the ability to learn new skills.

Interview Preparation Tips

Topics to prepare for Spicejet Airport Ground Staff interview:
  • Basic knowledge
  • About modernization
Interview preparation tips for other job seekers - Consider what you enjoy doing and what makes you happy. Also, consider your skills and strengths.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

I really like this job, because it's my dream job

Round 3 - Technical 

(5 Questions)

  • Q1. Spicejet is amazing Air line
  • Q2. Air line job Is a paaon I love it
  • Q3. How will be guide customer
  • Ans. 

    I will guide customers by providing clear directions, answering questions, and offering assistance with luggage or other needs.

    • Provide clear and concise directions to customers

    • Answer any questions they may have about the airport or their flight

    • Offer assistance with luggage or other needs

    • Be friendly and approachable to make customers feel comfortable and welcome

    • Stay updated on flight information to provide accurate guid

  • Answered by AI
  • Q4. What is customer service
  • Ans. 

    Customer service is providing assistance and support to customers before, during, and after a purchase.

    • Customer service involves actively listening to customers' needs and concerns

    • It requires being friendly, patient, and empathetic towards customers

    • Providing timely and accurate information to customers is essential

    • Resolving customer issues and complaints effectively is a key aspect of customer service

    • Examples: Assistin...

  • Answered by AI
  • Q5. Why you like your lunch job

Interview Preparation Tips

Interview preparation tips for other job seekers - If I am hiring it will be really great for me
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