SilkAir Airport Ground Staff Interview Questions and Answers

Technical and coding

Q1. Technical questions
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Q1. Salary negotiations
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Q1. Round trip
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I really like this job, because it's my dream job

Q1. Spicejet is amazing Air line
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Q2. Air line job Is a paaon I love it
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Q3. How will be guide customer
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I will guide customers by providing clear directions, answering questions, and offering assistance with luggage or other needs.
• Provide clear and concise directions to customers

• Answer any questions they may have about the airport or their flight

• Offer assistance with luggage or other needs

• Be friendly and approachable to make customers feel comfortable and welcome

• Stay updated on flight information to provide accurate guid
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Q4. What is customer service
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Customer service is providing assistance and support to customers before, during, and after a purchase.
• Customer service involves actively listening to customers' needs and concerns

• It requires being friendly, patient, and empathetic towards customers

• Providing timely and accurate information to customers is essential

• Resolving customer issues and complaints effectively is a key aspect of customer service

• Examples: Assistin...read more
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Q5. Why you like your lunch job
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A group discussion is a collaborative dialogue where participants exchange ideas and viewpoints on a specified topic.

The goal of an aptitude test is to predict the ability to learn new skills.

Q1. Fist pilot woman?
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Q2. Fist pilot in India
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The first pilot in India was J.R.D. Tata.
• J.R.D. Tata became the first licensed pilot in India in 1929.

• He founded India's first commercial airline, Tata Airlines (now Air India), in 1932.

• Tata played a significant role in the development of civil aviation in India.

• He was awarded the Bharat Ratna, India's highest civilian award, in 1992.
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Q3. Total Airline in India
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There are approximately 20 airlines operating in India.
• There are both domestic and international airlines in India.

• Some of the major airlines in India include Air India, IndiGo, SpiceJet, and Vistara.

• The number of airlines may vary over time as new airlines enter the market or existing ones cease operations.
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Q4. Total airports in India
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There are a total of 137 airports in India.
• India has 137 operational airports.

• These airports are spread across various cities and states in the country.

• Some of the major airports in India include Indira Gandhi International Airport in Delhi, Chhatrapati Shivaji Maharaj International Airport in Mumbai, and Kempegowda International Airport in Bengaluru.
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Q1. Personal interview and attention required
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Q1. How you will act if you are facing a repetitive issue in process .
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I would analyze the root cause of the issue, implement a solution, and monitor for any recurrence.
• Identify the root cause of the repetitive issue

• Implement a solution to address the root cause

• Monitor the process closely for any recurrence

• Seek feedback from team members for additional insights

• Document the steps taken and lessons learned for future reference
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Q1. Situation based questions
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