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I was interviewed in Jun 2021.
Basic skills in customer service for the aviation field include effective communication, problem-solving, and adaptability.
Effective communication: Being able to communicate clearly and professionally with passengers, colleagues, and other stakeholders.
Problem-solving: Being able to handle customer complaints, resolve conflicts, and find solutions to various issues that may arise.
Adaptability: Being flexible and able t...
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posted on 7 Jan 2025
Group discussion (GD) involves addressing a specific problem or situation collaboratively through discussion and problem-solving.
Group discussion (GD) entails tackling a specific issue or topic collaboratively.
My attitude is typical.
My CV is attached for your review.
I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.
Inborn potential to perform certain kinds of activities, whether physical or mental, and whether developed or undeveloped
"I have a particular interest in your airline because of your strong reputation in the industry and the dedication you have to positive customer experiences
posted on 13 Sep 2024
I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.
Groups were divide among 3-3 each and we have state pros and cons over the given topic
I have a passion for aviation and want to be a part of the exciting and dynamic industry.
Passion for aviation
Excitement for dynamic industry
Opportunity for growth and learning
posted on 10 Sep 2024
I expect a competitive salary based on my experience, skills, and the industry standard for Airport Ground Staff positions.
I have X years of experience in the aviation industry, which I believe adds value to the role
I have completed relevant training and certifications that make me qualified for the position
I have researched the average salary range for Airport Ground Staff in this region and I believe my skills warran
I am a dedicated and hardworking individual with a passion for providing excellent customer service in the aviation industry.
I have a background in customer service, with experience in handling passenger inquiries and resolving issues.
I am familiar with airport procedures and regulations, ensuring smooth operations for passengers and airlines.
I am a team player, able to work effectively with colleagues to achieve commo...
posted on 24 Oct 2023
PNR stands for Passenger Name Record. It is a unique identifier assigned to a passenger's reservation in the airline system.
PNR is a 6-character alphanumeric code used to identify a passenger's reservation.
It contains information such as passenger details, itinerary, and ticketing details.
PNR helps airlines and travel agencies to track and manage reservations efficiently.
Example: ABC123
There are a total of 137 operational airports in India.
India has a total of 137 operational airports as of now
These airports are managed by the Airports Authority of India (AAI)
Major airports include Indira Gandhi International Airport in Delhi, Chhatrapati Shivaji Maharaj International Airport in Mumbai, and Kempegowda International Airport in Bangalore
AAI stands for Airports Authority of India.
Airports Authority of India is a statutory body working under the Ministry of Civil Aviation.
It manages 125 airports in the country, including 11 international airports.
AAI is responsible for creating, upgrading, maintaining, and managing civil aviation infrastructure in India.
I applied via AmbitionBox and was interviewed in Jun 2023. There were 3 interview rounds.
I really like this job, because it's my dream job
I will guide customers by providing clear directions, answering questions, and offering assistance with luggage or other needs.
Provide clear and concise directions to customers
Answer any questions they may have about the airport or their flight
Offer assistance with luggage or other needs
Be friendly and approachable to make customers feel comfortable and welcome
Stay updated on flight information to provide accurate guid
Customer service is providing assistance and support to customers before, during, and after a purchase.
Customer service involves actively listening to customers' needs and concerns
It requires being friendly, patient, and empathetic towards customers
Providing timely and accurate information to customers is essential
Resolving customer issues and complaints effectively is a key aspect of customer service
Examples: Assistin...
I applied via Approached by Company and was interviewed in May 2023. There were 2 interview rounds.
I applied via Approached by Company and was interviewed in May 2023. There were 6 interview rounds.
An airline is a company that provides air transport services for passengers and/or cargo.
Airlines operate scheduled flights on specific routes
They may offer services such as in-flight entertainment, meals, and Wi-Fi
Examples include Delta Air Lines, Emirates, and Southwest Airlines
India is a diverse country known for its rich culture, history, and traditions.
India is the seventh-largest country by land area and the second-most populous country in the world.
It is known for its diverse landscapes, ranging from the Himalayas in the north to the beaches of Goa in the south.
India is home to various religions, languages, and cuisines, making it a melting pot of cultures.
The country has a rich history,...
We all must be in time in any where.
There are two main types of aircraft: fixed-wing and rotary-wing.
Fixed-wing aircraft include airplanes and gliders.
Rotary-wing aircraft include helicopters and autogyros.
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