Shriram Finance Operations Associate Interview Questions and Answers

Multiple Choice Questions

Q1. Why do you want to join us
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Q1. What are the credit scores
Ans. 
Credit scores are numerical representations of an individual's creditworthiness.
• Credit scores range from 300 to 850, with higher scores indicating better creditworthiness.

• Credit scores are calculated based on factors such as payment history, credit utilization, length of credit history, new credit accounts, and types of credit used.

• Lenders use credit scores to assess the risk of lending money to an individual.

• A good cr...read more
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Q2. What are the different modes of operation
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Different modes of operation refer to the various ways in which a system or device can function.
• Manual mode - where operations are carried out by hand

• Automatic mode - where operations are carried out by a machine without human intervention

• Semi-automatic mode - a combination of manual and automatic operation

• Batch mode - processing data in groups rather than individually

• Real-time mode - processing data immediately as it
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Any assignments so easily clear so please

Q1. Computer and company realative interview
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Q2. Any questions any person
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Q3. Ok good interview so please
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Q4. No any questions so please
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Q1. What do you know about collection process
Ans. 
Collection process involves the systematic and organized approach of obtaining payments from customers who have outstanding debts.
• It includes sending reminders and notices to customers about their overdue payments

• It may involve negotiating payment plans with customers

• Collection agencies may be hired to assist in the process

• Legal action may be taken as a last resort

• Documentation and record-keeping is important throughou
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Q2. How to deal with angry customer
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Q1. It was about customer service and need to know multilingual languages was asked about to speak about my family in Hindi and talk on the recent movie I watched .. it was cool and easy
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Q2. Why would you like to join the company
Ans. 
I would like to join the company because of its strong reputation, opportunities for growth, and alignment with my career goals.
• The company has a strong reputation in the industry, which is appealing to me as it indicates stability and success.

• I believe that the company offers great opportunities for growth and development, which is important to me as I am looking to advance my career.

• The company's values and mission a...read more
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Q3. How come you knew abt the openings
Ans. 
I regularly keep myself updated about job openings through various sources.
• I actively search for job openings on job portals and company websites.

• I network with professionals in my field who may inform me about job opportunities.

• I subscribe to email alerts and newsletters from job search platforms.

• I follow social media pages and groups related to job postings.

• I attend career fairs and industry events where companies of
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Q4. How can you deal with a frustrated client
Ans. 
To deal with a frustrated client, it is important to remain calm, empathize with their concerns, actively listen, offer solutions, and follow up to ensure satisfaction.
• Stay calm and composed

• Empathize with the client's frustrations

• Listen actively and attentively to their concerns

• Offer solutions or alternatives to address their issues

• Follow up to ensure their satisfaction

• Maintain a professional and positive attitude thro
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Q5. No questions asked further winded
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