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Shriram Finance Customer Support Executive Interview Questions and Answers

Updated 14 Feb 2022

Shriram Finance Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 14 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why are you looking for a change?
  • Ans. 

    Looking for growth opportunities and a more challenging role.

    • Seeking a role that aligns with my career goals

    • Want to learn new skills and gain experience in a different industry

    • Current role lacks growth opportunities and challenges

    • Company culture does not align with my values

    • Commute is too long and affecting work-life balance

    • Answered by AI
    View 1 more answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Share details of your previous job.
  • Ans. 

    I worked as a Customer Support Executive at XYZ Company.

    • Handled customer queries and complaints through phone, email and chat support.

    • Resolved technical issues related to the product and provided troubleshooting assistance.

    • Maintained customer database and updated it regularly.

    • Collaborated with other teams to ensure timely resolution of customer issues.

    • Received appreciation from customers for excellent service.

    • Answered by AI
    Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Shriram Finance Customer Support Executive interview:
  • Company Profiling
Interview preparation tips for other job seekers - Always search a job near by your location. Otherwise they will reject you and dont expect salary hike, they will not
select you.

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 13 May 2018

Interview Questionnaire 

1 Question

  • Q1. How many years of experience......if none tell about yourself.....nd what is ur qualification....this type of normal qustion....
    • View 12 more answers

Interview Preparation Tips

Round: Group Discussion
Experience: Mainly ask why u r interested to join muthoot fincrop.....nd what is ur groth in this organisation

Customer Service Executive Interview Questions & Answers

HDB Financial Services user image Anonymous

posted on 3 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. ABOUT YOURSELF
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - JUST RELAX YOU CAN CRACK IT EASILY JUST BE CONFIDENT

Customer Service Executive Interview Questions & Answers

HDB Financial Services user image Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Simple questions about shift and previous experience about company and salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview in adfc is very simple

Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image

posted on 26 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell about your self
  • Ans. I'm lincy completed mcom IB with 71% in KG college of arts and science. I did my schooling at Ooty in kendriya vidyalaya.
    • Answered by Lincy L
    Add your answer
  • Q2. Why did you choose this job
  • Ans. Because I have the necessary qualifications
    • Answered by Lincy L
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be confident
Speak positively

Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 7 Oct 2020

Interview Questionnaire 

1 Question

  • Q1. About customer relationship
    • Add your answer

Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image

posted on 20 Jan 2022

I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About myself, about market policy of banking NBFC
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview I like it

Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 27 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

How to Convincing customer.

Round 2 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice experience in customer service

Customer Service Executive Interview Questions & Answers

Mahindra Finance user image Anonymous

posted on 23 Jul 2020

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
    • Add your answer
  • Q2. Job experience service brake down accident work
    • Add your answer
  • Q3. Will we required job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

Customer Service Executive Interview Questions & Answers

IIFL Finance user image Anonymous

posted on 4 Jul 2022

Round 1 - Technical 

(1 Question)

  • Q1. About gold loan related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join IIfl finance LTD because they are not providing full & final i.e not providing salery of notice period
More about working at Shriram Finance

Shriram Finance Interview FAQs

How many rounds are there in Shriram Finance Customer Support Executive interview?
Shriram Finance interview process usually has 2 rounds. The most common rounds in the Shriram Finance interview process are Resume Shortlist and HR.

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Shriram Finance Customer Support Executive Salary
based on 16 salaries
₹1.3 L/yr - ₹3.2 L/yr
28% less than the average Customer Support Executive Salary in India
View more details

Shriram Finance Customer Support Executive Reviews and Ratings

based on 2 reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-life balance

4.9

Salary

4.9

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4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

Explore 2 Reviews and Ratings
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