Upload Button Icon Add office photos

Shoppers Stop

Compare button icon Compare button icon Compare

Filter interviews by

Shoppers Stop Senior Customer Care Associate Interview Questions and Answers for Experienced

Updated 12 Apr 2024

Shoppers Stop Senior Customer Care Associate Interview Experiences for Experienced

1 interview found

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About sale

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction , work experience,

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Ap overview and journals
  • Q2. Inquiry GRIR and Ageing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Question 

(1 Question)

  • Q1. Mathmatics & junral knowledgeable & accordingly job profile related
Round 2 - Group Discussion 

Topic customer services

Round 3 - One-on-one 

(1 Question)

  • Q1. Personal interview

Interview Questionnaire 

2 Questions

  • Q1. Why you choose this job role only
  • Q2. If somebody give you the better salary but different organisation. Which will you choose

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all your efforts and realistic answer only
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Details about yourself
  • Q2. Expectations Work Experience
  • Ans. Be as Truthful as possible don't make a Fake profile 🤥
  • Answered Anonymously
Round 3 - Aptitude Test 

2 Test were there after HR Round
1hr Aptitude
15 min Knowledge

Round 4 - One-on-one 

(2 Questions)

  • Q1. Manager asking your expertise
  • Q2. What is your expertise in
Round 5 - One-on-one 

(1 Question)

  • Q1. Manager asking you about your expertise
Round 6 - One-on-one 

(1 Question)

  • Q1. Head of learning and development
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Myself and some skills
  • Q2. What is your long term and short term goals
  • Ans. Always give the practical answers so the recruiter found you very confident and motivated
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good opportunity for freshers to start their retail career with Reliance
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. You have to be confident & energetic that's it
  • Q2. Are you comfortable work on holiday
  • Q3. There no fixed leave or ok with it
  • Q4. How do boost your sale
  • Ans. 

    I boost sales by implementing targeted marketing strategies and building strong relationships with clients.

    • Identify target market and tailor marketing strategies accordingly

    • Build strong relationships with clients to increase repeat business

    • Offer promotions and discounts to attract new customers

    • Utilize social media and online advertising to reach a wider audience

  • Answered by AI
  • Q5. Sale me this product with benefits & features
  • Ans. 

    Introducing our innovative product that will revolutionize your daily routine with its advanced features and benefits.

    • Features: sleek design, user-friendly interface, advanced technology

    • Benefits: saves time, increases efficiency, improves productivity

    • Example: Our product's sleek design not only looks great on your desk but also saves space.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If have good personality with good communication skills you done it
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. One on One Round
  • Q2. Yes One on One Round
Round 2 - One-on-one 

(2 Questions)

  • Q1. One on one Round
  • Q2. One on One Round yes
Round 3 - One-on-one 

(2 Questions)

  • Q1. One on One Round
  • Q2. One on one Round yes
Round 4 - One-on-one 

(2 Questions)

  • Q1. One On One Round
  • Q2. Yea One on one Round

Interview Preparation Tips

Interview preparation tips for other job seekers - I was very interested hope I can find my job from your side.

I applied via Referral and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview be honest, talk more about your experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is current job experience What is your current salary
  • Q2. What's is salary expectations
  • Q3. What is role of responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - Job details and salary details location details
Profile

Shoppers Stop Interview FAQs

How many rounds are there in Shoppers Stop Senior Customer Care Associate interview for experienced candidates?
Shoppers Stop interview process for experienced candidates usually has 1 rounds. The most common rounds in the Shoppers Stop interview process for experienced candidates are HR.

Tell us how to improve this page.

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.6k Interviews
DMart Interview Questions
3.9
 • 410 Interviews
Walmart Interview Questions
3.7
 • 387 Interviews
Vishal Mega Mart Interview Questions
3.7
 • 159 Interviews
Landmark Group Interview Questions
4.0
 • 150 Interviews
Lowe's Interview Questions
4.1
 • 129 Interviews
Target Interview Questions
4.2
 • 113 Interviews
Reliance Trends Interview Questions
4.2
 • 106 Interviews
Decathlon Interview Questions
3.8
 • 106 Interviews
MedPlus Interview Questions
3.6
 • 82 Interviews
View all
Shoppers Stop Senior Customer Care Associate Salary
based on 37 salaries
₹1.5 L/yr - ₹3 L/yr
27% less than the average Senior Customer Care Associate Salary in India
View more details

Shoppers Stop Senior Customer Care Associate Reviews and Ratings

based on 22 reviews

3.7/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.4

Salary

3.7

Job security

3.5

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 22 Reviews and Ratings
Department Manager
797 salaries
unlock blur

₹3.4 L/yr - ₹7 L/yr

Customer Care Associate
285 salaries
unlock blur

₹0.9 L/yr - ₹5 L/yr

Fashion Consultant
258 salaries
unlock blur

₹1.2 L/yr - ₹3.7 L/yr

Sales Executive
217 salaries
unlock blur

₹1 L/yr - ₹4.3 L/yr

Cashier
215 salaries
unlock blur

₹1.2 L/yr - ₹3.5 L/yr

Explore more salaries
Compare Shoppers Stop with

Reliance Retail

3.9
Compare

DMart

3.9
Compare

Future Group

4.3
Compare

Vishal Mega Mart

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview