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ServiceNow Software Architect Interview Questions and Answers

Updated 31 Oct 2023

ServiceNow Software Architect Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(4 Questions)

  • Q1. Return on investment on the IT investment is key focus here.
  • Q2. How would different personas be impacted.
  • Q3. How service management adds to customer experience.
  • Ans. 

    Service management enhances customer experience by ensuring efficient and effective delivery of services.

    • Service management helps in setting clear service expectations with customers.

    • It ensures timely and consistent delivery of services, leading to customer satisfaction.

    • Service management also involves handling customer feedback and complaints effectively.

    • By optimizing service processes, service management can improve ...

  • Answered by AI
  • Q4. Field management services

Interview Preparation Tips

Topics to prepare for ServiceNow Software Architect interview:
  • Return on investment
  • Corporate Governance
Interview preparation tips for other job seekers - It's an outstanding company with disregard for your work life balance.pays very high

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I was interviewed before Jun 2021.

Round 1 - Coding Test 

(2 Questions)

Round duration - 180 minutes
Round difficulty - Easy

It was an mcq + coding round. There were aptitude and ouput based question in mcq. And coding questions were easy

  • Q1. 

    Find the Duplicate Number Problem Statement

    Given an integer array 'ARR' of size 'N' containing numbers from 0 to (N - 2). Each number appears at least once, and there is one number that appears twice. Yo...

  • Ans. 

    Find the duplicate number in an array of integers from 0 to (N-2).

    • Iterate through the array and keep track of the frequency of each number using a hashmap.

    • Return the number with a frequency greater than 1 as the duplicate number.

    • Time complexity can be optimized to O(N) using Floyd's Tortoise and Hare algorithm.

  • Answered by AI
  • Q2. 

    Reverse String Operations Problem Statement

    You are provided with a string S and an array of integers A of size M. Your task is to perform M operations on the string as specified by the indices in array A...

  • Ans. 

    Given a string and an array of indices, reverse substrings based on the indices to obtain the final string.

    • Iterate through the array of indices and reverse the substrings accordingly

    • Ensure the range specified by each index is non-empty

    • Return the final string after all operations are completed

  • Answered by AI
Round 2 - Video Call 

Round duration - 60 Minutes
Round difficulty - Easy

It was technical + hr round. there were 2 people as interviewer. They stated from intro and asked some basic puzzles and hr questions. After that they asked about my projects, technologies and some ds algo and dbms questions.

Interview Preparation Tips

Eligibility criterianaAccenture interview preparation:Topics to prepare for the interview - Data Structures, Pointers, OOPS, System Design, Algorithms, Dynamic ProgrammingTime required to prepare for the interview - 6 MonthsInterview preparation tips for other job seekers

Tip 1 : Practice aptitude
Tip 2 : Focus on practicing coding
Tip 3 : Learn from mistakes

Application resume tips for other job seekers

Tip 1 : Mention some projects that you have done
Tip 2 : Try to have skills that are required for the role

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Easy DSA questions and some questions on resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join if you are a fresher and want to grow as a developer. I had resigned that time I am writing this review

Interview Questionnaire 

6 Questions

  • Q1. What is fan trap? How to solve it? Give one example.
  • Ans. 

    Fan trap is a situation in which a query involving multiple tables results in a Cartesian product.

    • Fan trap occurs when a table is connected to multiple tables in a one-to-many relationship.

    • It can be solved by creating a bridge table or by using aggregate functions.

    • For example, if a customer table is connected to an orders table and a products table, a fan trap can occur when trying to retrieve information about custome...

  • Answered by AI
  • Q2. Two tables are joined. But joined type are not mentioned, then how much records will retrieve using select statement.
  • Q3. How to use dynamic break in report?
  • Ans. 

    Dynamic break in report allows for automatic page breaks based on data.

    • Define a break field in the report design

    • Set the break field to trigger a page break when its value changes

    • Use dynamic break to automatically adjust page breaks based on data

    • Example: A report on sales by region can use dynamic break to create a new page for each region

  • Answered by AI
  • Q4. Use of foreach function in report.
  • Ans. 

    Foreach function is used to iterate through an array of strings in a report.

    • Foreach function is used to loop through each element in an array of strings.

    • It can be used to display each element in a report.

    • Example: foreach(string item in stringArray){ Console.WriteLine(item); }

  • Answered by AI
  • Q5. What is Aggregate awareness? When we use it? Syntax of it.
  • Ans. 

    Aggregate awareness is a feature in Business Objects that allows reports to be optimized for performance by using aggregate tables.

    • Aggregate awareness is used when creating reports in Business Objects

    • It allows the report to use aggregate tables instead of detailed tables for improved performance

    • Syntax: AGGR_AWARE(, ,

      )

    • Example: AGGR_AWARE(Product, Sum(Sales), Sales_Fact_Table)

  • Answered by AI
  • Q6. @prompt function syntax and it's use.
  • Ans. 

    The @prompt function syntax is used to display a prompt message to the user and receive input.

    • The syntax is @prompt('message', 'default value')

    • The message is the prompt message to be displayed to the user

    • The default value is optional and will be displayed in the input field

    • The function returns the value entered by the user

  • Answered by AI

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. C language and Java questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready with good technical skills to face the interview

Interview Preparation Tips

Interview preparation tips for other job seekers - they ask question on basics and concepts more, rest interview is easy.

I applied via Company Website and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. String manipulation , collections, framework understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - For QA Automation - Basics of OOPS concept,collections,strings are enough

I applied via Company Website and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Oops based , C# Fundamental , Sql , Jquery , Mvc architecture
Round 2 - Technical 

(1 Question)

  • Q1. ADVANCED QUESTION ON sql ,

Interview Preparation Tips

Interview preparation tips for other job seekers - Be proficient in english nd clear in concepts

I applied via Campus Placement and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about Yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Before going to the interview the most important things to be done which works like miracles..
1. Sit in the meditative state for 2-5 mins just before the interview.
2.Think about all the blessings and all that you have and thank for having that.
3. Go with the mind set of being ethical and say to yourself that you are going to crack this interview no matter what (Easy,Medium or difficult)

Thank you
I would be happy if many people can take advantage of these advices.

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basics of C++, data structures
  • Q2. Basics of geometry and Maths
Round 2 - Technical 

(1 Question)

  • Q1. Advance C++ questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with knowledge of what you did in past projects. And technical sound in your technology stack.
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ServiceNow Interview FAQs

How many rounds are there in ServiceNow Software Architect interview?
ServiceNow interview process usually has 2 rounds. The most common rounds in the ServiceNow interview process are Resume Shortlist and Technical.
What are the top questions asked in ServiceNow Software Architect interview?

Some of the top questions asked at the ServiceNow Software Architect interview -

  1. How service management adds to customer experien...read more
  2. Return on investment on the IT investment is key focus he...read more
  3. Field management servi...read more

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