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ServiceNow Software Architect Interview Questions and Answers

Updated 31 Oct 2023

ServiceNow Software Architect Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Return on investment on the IT investment is key focus here.
  • Q2. How would different personas be impacted.
  • Q3. How service management adds to customer experience.
  • Ans. 

    Service management enhances customer experience by ensuring efficient and effective delivery of services.

    • Service management helps in setting clear service expectations with customers.

    • It ensures timely and consistent delivery of services, leading to customer satisfaction.

    • Service management also involves handling customer feedback and complaints effectively.

    • By optimizing service processes, service management can improve ...

  • Answered by AI
  • Q4. Field management services

Interview Preparation Tips

Topics to prepare for ServiceNow Software Architect interview:
  • Return on investment
  • Corporate Governance
Interview preparation tips for other job seekers - It's an outstanding company with disregard for your work life balance.pays very high

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Challenges on Leetcode that are classified as hard and can be coded using an IDE along with test cases.

Round 2 - Coding Test 

Low level design of parking lot

Round 3 - Lld 

(1 Question)

  • Q1. System design of a scalable distributed system
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. System architecture
  • Q2. Cloud computing
Round 2 - Technical 

(2 Questions)

  • Q1. Backup strategy
  • Q2. Storage architecture
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Length and breadth about the respective Adobe product
  • Ans. 

    Adobe product refers to a range of software solutions developed by Adobe Inc. for creative professionals and businesses.

    • Adobe Creative Cloud includes popular products like Photoshop, Illustrator, and InDesign.

    • Adobe Experience Cloud offers solutions for marketing, analytics, and advertising.

    • Adobe Document Cloud includes tools like Adobe Acrobat and Adobe Sign for document management and e-signatures.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Estimation process was reviewed
Round 4 - Technical 

(1 Question)

  • Q1. Drill down on the know how of the respective Adobe product
Round 5 - Case Study 

Fictional client requirement shared for proposal preparation and defence

Round 6 - Behavioral 

(1 Question)

  • Q1. You are in at the point, so it's just a f2f
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Hiring manager round - In this round Hiring Manager asked me about the profile I am working, past experiences. Why this role and company
  • Q2. Run through me your profile
Round 3 - Technical 

(1 Question)

  • Q1. Interviewer asked me about the solutions that I a have built, how do I solve problems. My current profile and how will I contribute
Round 4 - One-on-one 

(1 Question)

  • Q1. This round was with CMO, I was about to work with her. She asked me about the profile, how will I build martech, what I am doing how do I solve problems
Round 5 - One-on-one 

(1 Question)

  • Q1. This was 2nd round with the Hiring Manager, overall understanding of the role, why this company. what did I understood about the work that I will be doing, team handling experience etc
Round 6 - Group Discussion 

This was a discussion with two senior folks from the company Director Product and Director CX. They spoke with me about my profile and asked me about some of the use cases that a martech solution solved designed by me.

Interview Preparation Tips

Interview preparation tips for other job seekers - remember to share about all of your experiences and don't miss anything. I did a blunder in my final discussion where I forgot to talk about something that was really important for the role and seems that was the reason for my rejection. over my all interviews were great but missed to talk about relevant stuff got me rejected
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. C coding - volatile,
  • Q2. Telematic architecture
  • Q3. To run application on bare board
  • Ans. 

    To run an application on a bare board, you need to install the necessary software and configure the hardware.

    • Install an operating system on the bare board

    • Compile and load the application code onto the board

    • Configure any necessary drivers or libraries

    • Ensure the board has sufficient resources (memory, storage, etc.) for the application

    • Test and debug the application on the bare board

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. SOLID principle
  • Q2. Internal working of view model
  • Ans. 

    The view model is responsible for managing and providing data to the view in a way that is independent of the underlying data source.

    • View model acts as an intermediary between the view and the data source.

    • It retrieves data from the data source and transforms it into a format that is suitable for the view.

    • It may also perform data validation and business logic.

    • View model is typically implemented as a separate class or co...

  • Answered by AI
  • Q3. Find 2nd largest number
  • Ans. 

    To find the 2nd largest number in an array, sort the array in descending order and return the element at index 1.

    • Sort the array in descending order using a sorting algorithm

    • Return the element at index 1 as the 2nd largest number

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How to handle security in Kafka?
  • Ans. 

    Security in Kafka can be handled through authentication, authorization, encryption, and SSL/TLS.

    • Implement authentication mechanisms like SASL or SSL for secure communication between clients and brokers.

    • Set up ACLs (Access Control Lists) to control access to topics and resources.

    • Enable encryption using SSL/TLS to secure data in transit.

    • Use tools like Confluent Security Plugins for additional security features.

    • Regularly ...

  • Answered by AI
  • Q2. Benefits of Microservices?
  • Ans. 

    Microservices offer benefits such as scalability, flexibility, resilience, and easier maintenance.

    • Scalability: Microservices allow for individual components to be scaled independently, leading to better resource utilization.

    • Flexibility: Each microservice can be developed, deployed, and updated independently, allowing for more flexibility in the development process.

    • Resilience: If one microservice fails, it does not brin...

  • Answered by AI
  • Q3. Have you done any customisation in spring-boot?
  • Ans. 

    Yes, I have done customisation in spring-boot.

    • Implemented custom error handling by extending ResponseEntityExceptionHandler

    • Created custom annotations for validation

    • Configured custom logging using Logback

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Case Study 

A case study where the client wanted to modernise IT infrastructure and Apps and how red hat apps fit into it.

Round 3 - Group Discussion 

5 people and ask you question on your case study solutio

Interview Preparation Tips

Topics to prepare for Red Hat Senior Solution Architect interview:
  • Kubernetes
  • Redhat Linux
  • Redhat ansible
  • App modernisation

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Software Architect interview?
ServiceNow interview process usually has 2 rounds. The most common rounds in the ServiceNow interview process are Resume Shortlist and Technical.
What are the top questions asked in ServiceNow Software Architect interview?

Some of the top questions asked at the ServiceNow Software Architect interview -

  1. How service management adds to customer experien...read more
  2. Return on investment on the IT investment is key focus he...read more
  3. Field management servi...read more

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