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ServiceNow Senior QA Analyst Interview Questions and Answers

Updated 25 Oct 2023

ServiceNow Senior QA Analyst Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Automation Framework, Coding and data structure related questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Puzzles and Testing concepts, Automation and Selenium

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Technical 

(9 Questions)

  • Q1. Tell me about your Project? what part you tested in your project?
  • Ans. 

    I worked on a project to develop a mobile application for tracking fitness goals and workouts.

    • Tested user authentication and registration processes

    • Performed functional testing on workout tracking features

    • Conducted regression testing after each new feature implementation

  • Answered by AI
  • Q2. What is Regression testing and what is regression defects?
  • Ans. 

    Regression testing is retesting of software to ensure that recent changes have not adversely affected existing features. Regression defects are bugs that reappear after changes.

    • Regression testing is performed to make sure that new code changes have not introduced any new bugs or caused existing functionalities to break.

    • It involves re-executing test cases that cover the impacted areas of the software.

    • Regression defects ...

  • Answered by AI
  • Q3. Scenario based question in that ask about the regression defects
  • Q4. Verification vs Validation?
  • Ans. 

    Verification ensures the product is built right, while validation ensures the right product is built.

    • Verification focuses on process, validation focuses on product

    • Verification answers 'Are we building the product right?'

    • Validation answers 'Are we building the right product?'

    • Verification is done before validation

  • Answered by AI
  • Q5. How frequently do you run the Regression Test?
  • Ans. 

    Regression tests are run after every significant code change or new feature implementation.

    • Regression tests are typically run after every significant code change or new feature implementation to ensure that existing functionalities are not affected.

    • The frequency of running regression tests may vary depending on the project timeline and release cycle.

    • In Agile development, regression tests are often run as part of the co...

  • Answered by AI
  • Q6. How to select 5 th dropdown option?
  • Ans. 

    To select the 5th dropdown option, locate the dropdown element and choose the 5th option.

    • Locate the dropdown element using its unique identifier or class name

    • Use a method like 'selectByIndex' or 'selectByVisibleText' to choose the 5th option

    • Verify that the correct option has been selected

  • Answered by AI
  • Q7. Find the xpath of "Google Search tab" & "Voice search button"?
  • Ans. 

    Use xpath to locate Google Search tab and Voice search button on the webpage.

    • For Google Search tab: //input[@name='btnK']

    • For Voice search button: //div[@aria-label='Search by voice']

  • Answered by AI
  • Q8. Write a java program for reverse string without pre defined method.
  • Ans. 

    Java program to reverse a string without using predefined methods.

    • Create a char array from the input string.

    • Use two pointers, one at the start and one at the end, to swap characters.

    • Continue swapping characters until the pointers meet in the middle.

  • Answered by AI
  • Q9. Which libraries use for the verifying test cases?
  • Ans. 

    Some common libraries used for verifying test cases are JUnit, TestNG, Selenium, and RestAssured.

    • JUnit is a popular Java testing framework for unit testing.

    • TestNG is another Java testing framework that supports parameterized and data-driven testing.

    • Selenium is a widely used tool for automating web browsers for testing purposes.

    • RestAssured is a Java library for testing RESTful APIs.

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Print missing number in given array
  • Ans. 

    Find and print the missing number in a given array of strings.

    • Convert the array of strings to an array of integers for easier manipulation.

    • Iterate through the array to find the missing number by comparing consecutive elements.

    • Print the missing number once found.

  • Answered by AI
  • Q2. Print string in reverse
  • Ans. 

    Reverse a string in an array of strings

    • Iterate through each string in the array

    • Use a loop to reverse each string character by character

    • Store the reversed strings in a new array

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. How do you manage differences in team
  • Q2. How do you test faulty ATM
  • Ans. 

    To test a faulty ATM, simulate various scenarios like card reader failure, cash dispenser malfunction, network connectivity issues, etc.

    • Simulate card reader failure by inserting a damaged card or a card with a magnetic strip issue.

    • Test cash dispenser malfunction by requesting cash withdrawal and observing if the correct amount is dispensed.

    • Check for network connectivity issues by trying to access online banking service...

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. I have very bad experience with this company. HR scheduled technical round on Monday 11 AM. panel was not aware and joined 30 mins late. Then he started asking questions unrelated to my profile. I said i h...
  • Q2. Question related to - 1. @DataProviders of TestNG 2. Alternative of excel sheet to get our test data in automation framework 3. how to set up jenkins pipeline, how to create job 4. how to give global par...
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is the STLC, bug severity priority, waits in selenium with syntax, Java oops question with example,
  • Ans. 

    STLC, bug severity priority, waits in Selenium, Java OOPs

    • STLC stands for Software Testing Life Cycle and includes phases like requirement analysis, test planning, test design, test execution, and test closure

    • Bug severity is the impact of a bug on the system, while bug priority is the order in which bugs should be fixed

    • Waits in Selenium are used to make the test script wait for a certain condition to be met before proce...

  • Answered by AI

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic manual testing questions
  • Q2. API testing questions,write scenarios for login page

QA Lead Interview Questions & Answers

UKG user image Anonymous

posted on 28 Nov 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I was interviewed in May 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Testng priority and annotations
  • Q2. Multiple inheritance
  • Q3. Hashing concept

Interview Preparation Tips

Interview preparation tips for other job seekers - Work culture not good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Java programming
  • Q2. Robot framework
Round 2 - One-on-one 

(2 Questions)

  • Q1. Api testing, what is path parameter
  • Ans. 

    Path parameter is a part of the URL that comes after the endpoint and is used to identify a specific resource.

    • Path parameters are used to pass data to the API endpoint in the URL

    • They are specified within curly braces {} in the URL path

    • Path parameters are used to identify a specific resource or entity

    • Example: /api/users/{userId} where userId is a path parameter

  • Answered by AI
  • Q2. Robot framework

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Questions on whole QA Testing, Windows
  • Q2. Types of testing
  • Ans. 

    Types of testing include functional testing, non-functional testing, manual testing, automated testing, regression testing, and performance testing.

    • Functional testing: Testing the functionality of the software against the requirements.

    • Non-functional testing: Testing aspects like performance, usability, and security.

    • Manual testing: Testing performed manually by QA engineers.

    • Automated testing: Testing performed using aut...

  • Answered by AI
  • Q3. How to test a particular scenario
  • Ans. 

    To test a particular scenario, create test cases covering all possible inputs and expected outcomes.

    • Identify the specific scenario to be tested

    • Create test cases for different inputs and expected outcomes

    • Execute the test cases and analyze the results

    • Perform regression testing to ensure no new issues are introduced

  • Answered by AI
  • Q4. Bugs validation
Round 2 - Coding Test 

Simple coding on python

Skills evaluated in this interview

I applied via Referral and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Python Data Structures
  • Q2. How automation framework work and pytest execution
  • Ans. 

    Automation framework is a set of guidelines and rules for creating and maintaining automated tests. Pytest is a testing framework for Python.

    • Automation framework provides a structure for organizing test cases, test data, and test scripts.

    • Pytest is a popular testing framework that supports test automation, fixtures, and parameterization.

    • Pytest execution involves running test cases, reporting test results, and generating...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Regular expressions questions
  • Q2. How to perform Sorting algorithm
  • Ans. 

    Sorting algorithm is a process of arranging data in a particular order.

    • Choose a sorting algorithm based on the data size and type

    • Implement the chosen algorithm in the programming language of choice

    • Test the algorithm with sample data to ensure correctness

    • Analyze the time and space complexity of the algorithm

    • Optimize the algorithm if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask HR on what area interview is going to happen.
In My scenario HR given me list of Headr point where questions going to ask.

Skills evaluated in this interview

ServiceNow Interview FAQs

How many rounds are there in ServiceNow Senior QA Analyst interview?
ServiceNow interview process usually has 3 rounds. The most common rounds in the ServiceNow interview process are Resume Shortlist, Coding Test and One-on-one Round.

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