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Riedman Properties Leasing Consultant Interview Questions and Answers
Riedman Properties Leasing Consultant Interview Experiences
1 interview found
Anonymous
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I applied via Indeed and was interviewed before Aug 2023. There was 1 interview round.
(2 Questions)
- Q1. What makes you a good fit for this company
- Ans.
I have a strong background in sales and customer service, excellent communication skills, and a passion for helping people find their perfect home.
Extensive experience in sales and customer service
Strong communication skills
Passion for helping people find their ideal living space
- Q2. How would you handle an upset customer
- Ans.
I would listen to their concerns, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.
Listen actively to understand the customer's concerns
Empathize with the customer's situation to show understanding
Apologize for any inconvenience caused, even if it wasn't directly your fault
Work towards finding a solution that satisfies the customer's needs
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I applied via Job Portal and was interviewed in Mar 2024. There was 1 interview round.
(3 Questions)
- Q1. Tds related based on section
- Q2. Changes you done in your firm
- Ans.
Implemented new leasing software, streamlined leasing process, increased efficiency and accuracy
Implemented new leasing software to automate tasks and improve tracking
Streamlined leasing process to reduce paperwork and speed up approvals
Increased efficiency and accuracy in lease management through better organization and communication
Trained staff on new software and processes to ensure smooth transition
- Q3. Difficult situation faced and how you handled the same
- Ans.
Handled difficult tenant negotiation by remaining calm, listening actively, and finding mutually beneficial solutions.
Remained calm and composed during the negotiation process
Listened actively to understand the tenant's concerns and needs
Found mutually beneficial solutions to address the issues and reach a resolution
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