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Revv Customer Service Executive Interview Questions and Answers

Updated 17 May 2024

Revv Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Adarsh Singh Kalra

posted on 17 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basic knowledge about BPO

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of improving customer satisfaction ratings

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. Just tell me about customer ?
  • Ans. 

    Customers are individuals or businesses who purchase goods or services from a company.

    • Customers are the lifeblood of any business, as they provide revenue and feedback.

    • Building strong relationships with customers is crucial for long-term success.

    • Customer satisfaction is key to retaining customers and attracting new ones.

    • Examples: A customer may be an individual buying a product from an online store, or a business signi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident for an interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self,
  • Q2. Job experience , time , year

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your salary expectations?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Ola Cabs Customer Service Executive interview:
  • Self introduction
  • Confidence skills Needed
  • Pre prepared General Topics
  • Eye Contact in Zoom interview
  • Ola products have a look
Interview preparation tips for other job seekers - OLA most popular corporate organization in india Recentlyola electric scooters Also launched it's a very Friendly Environment Team Members So Cooperative Good Communication skills Needed Customer convincing skills Ready To do Multiple Activities in a Day...you Get Team Support If your Facing Any issue Task Assign Timing...Salary Point Quite Disappointment Happens Few Department..But Not Giving more pressure .if you are ready To Face pressure oriented Job in ola Selected in Sales You Can Earn More in ola but Challenging Role exist.

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Roles and responsibilities
  • Q3. Conversion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about yourself and about your experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do we have to hire you in our job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Honestly, I possess all the skills and experience that you're looking for.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself and brief me about your work experience.
  • Q2. How would you came to know about VOGO?
Round 2 - One-on-one 

(2 Questions)

  • Q1. How will you handle pressure?
  • Q2. In which way you can contribute to VOGO to achive the set targets using your past job skills?
  • Ans. 

    I can contribute to VOGO by leveraging my strong communication skills, problem-solving abilities, and customer service experience to help achieve set targets.

    • Utilizing my excellent communication skills to effectively address customer inquiries and concerns

    • Leveraging my problem-solving abilities to quickly resolve issues and ensure customer satisfaction

    • Drawing upon my past customer service experience to provide high-qua...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. What is your salary expectation?
  • Q2. Salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer all the questions honestly. Maintain decency throughout the interview.

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you want in your life
  • Q2. Tell me about your self

Interview Preparation Tips

Topics to prepare for MagicPin Customer Support Executive interview:
  • Support executive
  • Teaching
Interview preparation tips for other job seekers - Your have To focus on your work with honesty

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

  • Answered by Neha Kumari
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

  • Answered by Neha Kumari
  • Q3. What are your salary expectations?
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

  • Answered by Neha Kumari
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

  • Answered Anonymously
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

  • Answered Anonymously
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

  • Answered by AI
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

  • Answered Anonymously
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded
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Revv Interview FAQs

How many rounds are there in Revv Customer Service Executive interview?
Revv interview process usually has 1 rounds. The most common rounds in the Revv interview process are One-on-one Round.

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Revv Customer Service Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Revv Customer Service Executive Salary
based on 7 salaries
₹2.7 L/yr - ₹4 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Revv Customer Service Executive Reviews and Ratings

based on 3 reviews

2.1/5

Rating in categories

1.0

Skill development

2.1

Work-life balance

1.5

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.5

Work satisfaction

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