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MagicPin Customer Support Executive Interview Questions and Answers

Updated 16 Aug 2022

MagicPin Customer Support Executive Interview Experiences

2 interviews found

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

  • Answered by Neha Kumari
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

  • Answered by Neha Kumari
  • Q3. What are your salary expectations?
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

  • Answered by Neha Kumari
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

  • Answered Anonymously
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

  • Answered Anonymously
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

  • Answered by AI
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

  • Answered Anonymously
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you want in your life
  • Q2. Tell me about your self

Interview Preparation Tips

Topics to prepare for MagicPin Customer Support Executive interview:
  • Support executive
  • Teaching
Interview preparation tips for other job seekers - Your have To focus on your work with honesty

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

I was interviewed before Mar 2021.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Last year experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What if a rude person calls you how will you handle it

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have an experience of working in a voice process bpo then you can easily get this job.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Briefing about company, roles and responsibility and personal interview a d salary expectation
  • Q2. Tell me about your yourself
  • Q3. What are your salary expectation
Round 3 - One-on-one 

(2 Questions)

  • Q1. More detail info about company
  • Q2. Personal as well as english proficiency
Round 4 - Behavioral 

(1 Question)

  • Q1. Formal Intro to team leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Online test depends upon aptitude, verbal communication

Round 2 - Group Discussion 

General knowledge topics

Round 3 - Technical 

(1 Question)

  • Q1. Telephonic round
Round 4 - One-on-one 

(1 Question)

  • Q1. Self introduction, general topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Tel me about your self
  • Q3. Previous experience
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Typing Test 

(1 Question)

  • Q1. No question only typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self ?
  • Q2. Tell me about your last weekend ?
  • Q3. Where do you see yourself in 5 years ?
  • Q4. What do you know about online transaction ?
  • Ans. 

    Online transactions refer to the process of electronically transferring money or making payments over the internet.

    • Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.

    • They are commonly used for purchasing goods and services, paying bills, transferring money, and more.

    • Security measures such as encryption and authentication are crucial to protect sensitive in...

  • Answered by AI
  • Q5. What do you know about paytm?
  • Ans. 

    Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.

    • Founded in 2010 by Vijay Shekhar Sharma

    • Offers services like mobile recharges, bill payments, online shopping, and ticket bookings

    • Allows users to transfer money to friends and family

    • Provides cashback and discounts on transactions

    • Has a digital wallet feature for storing money

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - do not hesitate while doing interview in paytm and read all the relevant questions and do prsctice than go for it
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(1 Question)

  • Q1. If nonvoice they willa sk to write email on paper
Round 3 - HR 

(1 Question)

  • Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation shift and 6D work 1 D fixed weekoff

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion

MagicPin Interview FAQs

How many rounds are there in MagicPin Customer Support Executive interview?
MagicPin interview process usually has 1-2 rounds. The most common rounds in the MagicPin interview process are HR, Resume Shortlist and One-on-one Round.

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MagicPin Customer Support Executive Reviews and Ratings

based on 3 reviews

2.3/5

Rating in categories

2.0

Skill development

2.3

Work-life balance

2.0

Salary

2.0

Job security

2.3

Company culture

2.0

Promotions

2.3

Work satisfaction

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