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MagicPin Customer Support Executive Interview Questions and Answers

Updated 16 Aug 2022

MagicPin Customer Support Executive Interview Experiences

2 interviews found

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

  • Answered by Neha Kumari
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

  • Answered by Neha Kumari
  • Q3. What are your salary expectations?
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

  • Answered by Neha Kumari
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

  • Answered Anonymously
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

  • Answered Anonymously
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

  • Answered by AI
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

  • Answered Anonymously
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you want in your life
  • Q2. Tell me about your self

Interview Preparation Tips

Topics to prepare for MagicPin Customer Support Executive interview:
  • Support executive
  • Teaching
Interview preparation tips for other job seekers - Your have To focus on your work with honesty

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview questions from similar companies

I was interviewed before Mar 2021.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Last year experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Superb big basket is the one of the best retal customer service
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jan 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Online test depends upon aptitude, verbal communication

Round 2 - Group Discussion 

General knowledge topics

Round 3 - Technical 

(1 Question)

  • Q1. Telephonic round
Round 4 - One-on-one 

(1 Question)

  • Q1. Self introduction, general topics

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Tel me about your self
  • Q3. Previous experience

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - i gave a suggestion for job seekers are mainly focesed on aptitude test and job roles

I applied via Naukri.com and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - i gave a suggestion for job seekers are mainly focesed on aptitude test and job roles

I applied via Company Website and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Online 

(1 Question)

  • Q1. My strength is positive attitude and my skills
Round 2 - One-on-one 

(1 Question)

  • Q1. My age my name my qualification my parents name
  • Ans. My name is Rahul Karmakar my age is 18+ my qualification 12 pass out on 22 my father name is Usharanjan Karmakar
  • Answered by Rahul Karmakar
Round 3 - HR 

(4 Questions)

  • Q1. My name my qualification my skills my job experience
  • Q2. My job experience my strength
  • Q3. My address my personal information
  • Q4. My weeknss my name my date of birth my college name

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir I am student and i am fresher and looking for a job please I need a job because my family problem
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about your self ?
  • Ans. My name is vanshika .i am living im new delhi with my family ,i have complete my graduation in 2020 and if i have talk about my family member they are comprise of my mother two elders brother .and about my hobby i love to singing in free time and spending time with nature .
  • Answered Anonymously
  • Q2. What you understand by customer supports ?
  • Ans. 

    Customer support involves providing assistance and resolving issues for customers to ensure their satisfaction.

    • Customer support involves addressing customer inquiries and concerns

    • It includes providing product information, troubleshooting, and resolving complaints

    • Customer support can be provided through various channels such as phone, email, chat, or social media

    • The goal of customer support is to ensure customer satisfa...

  • Answered by AI
  • Q3. Why you want to join bpo ?
  • Ans. I want to join BPO because it is growing industries in in india and i am keen to making my career in this field .
  • Answered Anonymously
  • Q4. Where you want to see you self after 5 years?
  • Ans. After 5 years i want to see my self with this company on hire position and want to handling more responsibility.
  • Answered Anonymously
  • Q5. What is your salary expectation?
  • Ans. As fresher i don't have practical knowledge so much so i have only theoretical knowledge so i am not expecting more it would be as company per norms .
  • Answered Anonymously
  • Q6. Anything you want to ask from me about this company and about work profile ?
  • Ans. Yes ,what will be job role of the mine for this process for which i have been offered this job .
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and polite.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Typing Test 

(1 Question)

  • Q1. If nonvoice they willa sk to write email on paper
Round 3 - HR 

(1 Question)

  • Q1. 1. Tell me abt urself 2. What u know abt Bigbasket 3. If experience,they will ask what is work process 4. What is salary expectation 5. Are u ready for rotation shift and 6D work 1 D fixed weekoff

Interview Preparation Tips

Interview preparation tips for other job seekers - Last round with manager . Same question with HR round . And finally salary discussion
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MagicPin Interview FAQs

How many rounds are there in MagicPin Customer Support Executive interview?
MagicPin interview process usually has 1-2 rounds. The most common rounds in the MagicPin interview process are HR, Resume Shortlist and One-on-one Round.

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