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Furlenco Customer Support Executive Interview Questions and Answers

Updated 7 Jun 2023

Furlenco Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Experience required

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

Interview questions from similar companies

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

  • Answered by Neha Kumari
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

  • Answered by Neha Kumari
  • Q3. What are your salary expectations?
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

  • Answered by Neha Kumari
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

  • Answered Anonymously
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

  • Answered Anonymously
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

  • Answered by AI
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

  • Answered Anonymously
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you want in your life
  • Q2. Tell me about your self

Interview Preparation Tips

Topics to prepare for MagicPin Customer Support Executive interview:
  • Support executive
  • Teaching
Interview preparation tips for other job seekers - Your have To focus on your work with honesty

Interview Questionnaire 

1 Question

  • Q1. What is the experience

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - be well prepared on the company and have good knowledge with Csr role

I applied via Recruitment Consultant and was interviewed in Aug 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Questions only, Oops concept, Android basic questions, work manager related, MVVM pattern, why kotlin?

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a well-motivated place in terms of work, they are really making the best use of technology that they can. The interview can be clarified by someone who has clear basics of technology, how things are really moving in technology. They are only examining the basics of technology.

I applied via Indeed and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What is your family background?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. What was your salary expectations
  • Q7. Tell me about yourself

Interview Preparation Tips

Topics to prepare for MagicPin Customer Service Associate interview:
  • talk confidently
Interview preparation tips for other job seekers - If you apply job in any company, then whenever everyone's call comes, then talk confidently.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Techical questions and coding questions related profile.
  • Q2. Basic concepts about your programming skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice company and positive interview response and smooth interview process and recommend to join .
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How can we improve the performance of a Front End System
  • Ans. 

    Improving Front End System Performance

    • Optimize images and reduce their size

    • Minimize HTTP requests and use caching

    • Use lazy loading for images and videos

    • Reduce the number of DOM elements

    • Use a Content Delivery Network (CDN)

    • Minimize the use of external scripts and plugins

    • Use asynchronous loading for scripts

    • Optimize CSS and JavaScript files

    • Use browser caching

    • Implement server-side rendering

  • Answered by AI
  • Q2. What is Event Loop and give an example on how it works.
  • Ans. 

    Event Loop is a mechanism that allows JavaScript to handle multiple tasks simultaneously.

    • Event Loop is a part of JavaScript runtime that continuously checks the call stack and the task queue.

    • It prioritizes the tasks in the queue and pushes them to the call stack when it's empty.

    • This allows JavaScript to handle I/O operations and other asynchronous tasks without blocking the main thread.

    • Example: setTimeout() function ad...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on basics, JavaScript is a must, no matter what framework you use.

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Brief Information about yourself
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong focus on providing exceptional support and satisfaction to customers.

    • Over 5 years of experience in customer service roles

    • Proficient in handling customer inquiries, complaints, and resolving issues

    • Excellent communication and interpersonal skills

    • Ability to remain calm and composed in challenging situations

    • Proven track record of meeting and exceedin...

  • Answered by AI
Round 3 - Aptitude Test 

Basic Questions of QA, LR mostly upto 10th Class Level

Round 4 - One-on-one 

(1 Question)

  • Q1. This discussion usually handled by Key Account Managers. Prepare Yourself to takle Technical Questions as well

Interview Preparation Tips

Interview preparation tips for other job seekers - For Freshers this can be the open gate for explore the corporate environment and you will take good learning from here.

Furlenco Interview FAQs

How many rounds are there in Furlenco Customer Support Executive interview?
Furlenco interview process usually has 2 rounds. The most common rounds in the Furlenco interview process are Resume Shortlist and One-on-one Round.
How to prepare for Furlenco Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Furlenco. The most common topics and skills that interviewers at Furlenco expect are customer support, Communication Skills, Inbound Calls, Calling and Continuous Improvement.

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Furlenco Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Furlenco Customer Support Executive Salary
based on 4 salaries
₹2.8 L/yr - ₹4 L/yr
7% more than the average Customer Support Executive Salary in India
View more details

Furlenco Customer Support Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

5.0

Company culture

3.0

Promotions

5.0

Work satisfaction

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