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Furlenco Customer Support Executive Interview Questions and Answers

Updated 7 Jun 2023

Furlenco Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Experience required

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

Interview questions from similar companies

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

  • Answered Anonymously
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

  • Answered Anonymously
  • Q3. What are your salary expectations?
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

  • Answered Anonymously
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

  • Answered Anonymously
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

  • Answered Anonymously
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

  • Answered by AI
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

  • Answered Anonymously
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction Questions about previous job profile
  • Q2. Comm skills check Some ques about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Work environment is okay.
Okay trainings
Not good not bad.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Work experience, Salary related.
Round 3 - One-on-one 

(3 Questions)

  • Q1. What is your total work experience
  • Q2. What you were doing in last organization
  • Q3. What salary you were getting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Dont worry you can crack interview easily if you are confident.

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - be well prepared on the company and have good knowledge with Csr role

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you want in your life
  • Q2. Tell me about your self

Interview Preparation Tips

Topics to prepare for MagicPin Customer Support Executive interview:
  • Support executive
  • Teaching
Interview preparation tips for other job seekers - Your have To focus on your work with honesty
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basic knowledge about BPO
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self,
  • Q2. Job experience , time , year

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction Questions about previous job profile
  • Q2. Comm skills check Some ques about customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Work environment is okay.
Okay trainings
Not good not bad.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of improving customer satisfaction ratings

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. Just tell me about customer ?
  • Ans. 

    Customers are individuals or businesses who purchase goods or services from a company.

    • Customers are the lifeblood of any business, as they provide revenue and feedback.

    • Building strong relationships with customers is crucial for long-term success.

    • Customer satisfaction is key to retaining customers and attracting new ones.

    • Examples: A customer may be an individual buying a product from an online store, or a business signi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident for an interview

Furlenco Interview FAQs

How many rounds are there in Furlenco Customer Support Executive interview?
Furlenco interview process usually has 2 rounds. The most common rounds in the Furlenco interview process are Resume Shortlist and One-on-one Round.
How to prepare for Furlenco Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Furlenco. The most common topics and skills that interviewers at Furlenco expect are customer support, Communication Skills, Inbound Calls, Calling and Continuous Improvement.

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Furlenco Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Furlenco Customer Support Executive Salary
based on 4 salaries
₹2.8 L/yr - ₹4 L/yr
7% more than the average Customer Support Executive Salary in India
View more details

Furlenco Customer Support Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

4.0

Salary

4.0

Job security

5.0

Company culture

3.0

Promotions

5.0

Work satisfaction

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