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Revolut Chat Support Executive Interview Questions and Answers
Revolut Chat Support Executive Interview Experiences
1 interview found
Shivani D
I applied via Referral and was interviewed in Mar 2023. There were 4 interview rounds.
Basic English and mathematics test along with few questions from reasoning. It was a doable test.
(2 Questions)
- Q1. It was zoom call with HR which included the checking of job role awareness and prior experience about customer service. It lasted for around 25 minutes.
- Q2. 1. Introduce yourself 2. Tell me about a past situation which involved an angry customer and how did you handled it? 3. What are KPI's and what do you know about KPI's of customer chat support. 4. Do you h...
(1 Question)
- Q1. 1) What do you know about KPI's? 2) Situation where you handled an angry customer? 3) What is an NPS and what you know about it ? 4) Suppose you are an auditor and you are given 100 chats, then how will yo...
Interview Preparation Tips
Be proper and accurate in what words you select in front of interviewer.
Be dressed according to interview in formals.
Even if you are not confident about mock call or chat you will get time to research on Google while camera is off during these call and chat questions.
So give your best because chances don't come quite often.
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Anonymous
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
Basic email.typing.reading grammar
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell me about your self
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(5 Questions)
- Q1. Tell me about your self ?
- Q2. Tell me about your last weekend ?
- Q3. Where do you see yourself in 5 years ?
- Q4. What do you know about online transaction ?
- Ans.
Online transactions refer to the process of electronically transferring money or making payments over the internet.
Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.
They are commonly used for purchasing goods and services, paying bills, transferring money, and more.
Security measures such as encryption and authentication are crucial to protect sensitive in...
- Q5. What do you know about paytm?
- Ans.
Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.
Founded in 2010 by Vijay Shekhar Sharma
Offers services like mobile recharges, bill payments, online shopping, and ticket bookings
Allows users to transfer money to friends and family
Provides cashback and discounts on transactions
Has a digital wallet feature for storing money
Interview Preparation Tips
I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About my self about my job and about my experience
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About insurance.
- Q2. I already have 3 year experience in insurance so there’s no big deal.
Interview Preparation Tips
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. UPI Tarspar Bank Cash Bagcastmar Mobile Recharge
Interview Preparation Tips
I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Targets done earlier
- Q2. What will be your targets
- Q3. Number of team planned
- Q4. How well you In reports
- Ans.
I am proficient in creating and analyzing reports.
I have experience in using various reporting tools such as Excel, Tableau, and Power BI.
I am able to gather and organize data to create meaningful reports for management.
I am skilled in analyzing data to identify trends and make recommendations for improvement.
I am able to present reports in a clear and concise manner to stakeholders.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How to onboard merchant
- Ans.
To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.
Research the merchant's business and industry to understand their pain points and needs
Provide a personalized solution that addresses their specific needs
Offer training and support to ensure a smooth onboarding process
Communicate clearly and regularly to build trust and maintain a positive relationship
Follow up r...
- Q2. How to pitch merchant
- Ans.
To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.
Research the merchant's business and identify their pain points
Offer a tailored solution that addresses their specific needs
Highlight the benefits of your product/service, such as increased revenue or improved efficiency
Provide social proof, such as customer testimonials or case studies
Be confident and enthusias...
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your previous company ,how can you achieve target, how many days do you work, willing to travel, how can you face presser and many more
Interview Preparation Tips
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Revolut Chat Support Executive Interview Process
based on 1 interview
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