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Listen to their concerns, empathize, offer solutions, and follow up to ensure satisfaction.
Listen actively to understand their concerns
Empathize with their situation and show understanding
Offer solutions or alternatives to address their issues
Follow up to ensure their satisfaction and resolve any remaining issues
I applied via LinkedIn and was interviewed in Oct 2023. There were 2 interview rounds.
1.5 hrs long test which includes verbal, mathematical, technical and reasoning based questions
Top trending discussions
I applied via Company Website and was interviewed in Nov 2023. There was 1 interview round.
Basic email.typing.reading grammar
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
Online transactions refer to the process of electronically transferring money or making payments over the internet.
Online transactions involve the exchange of funds or information between a buyer and a seller through the internet.
They are commonly used for purchasing goods and services, paying bills, transferring money, and more.
Security measures such as encryption and authentication are crucial to protect sensitive in...
Paytm is a digital payment platform that allows users to make online transactions, including mobile recharges, bill payments, and online shopping.
Founded in 2010 by Vijay Shekhar Sharma
Offers services like mobile recharges, bill payments, online shopping, and ticket bookings
Allows users to transfer money to friends and family
Provides cashback and discounts on transactions
Has a digital wallet feature for storing money
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.
To onboard a merchant, we need to understand their business needs and provide them with a tailored solution.
Research the merchant's business and industry to understand their pain points and needs
Provide a personalized solution that addresses their specific needs
Offer training and support to ensure a smooth onboarding process
Communicate clearly and regularly to build trust and maintain a positive relationship
Follow up r...
To pitch a merchant, understand their needs, offer a solution, and show the benefits of your product/service.
Research the merchant's business and identify their pain points
Offer a tailored solution that addresses their specific needs
Highlight the benefits of your product/service, such as increased revenue or improved efficiency
Provide social proof, such as customer testimonials or case studies
Be confident and enthusias...
I applied via Referral and was interviewed before Nov 2019. There was 1 interview round.
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
I applied via Company Website and was interviewed before Feb 2020. There was 1 interview round.
I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.
I am proficient in creating and analyzing reports.
I have experience in using various reporting tools such as Excel, Tableau, and Power BI.
I am able to gather and organize data to create meaningful reports for management.
I am skilled in analyzing data to identify trends and make recommendations for improvement.
I am able to present reports in a clear and concise manner to stakeholders.
based on 2 interviews
Interview experience
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Paytm
PhonePe
Mobikwik
Payed