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Resource Logistics Desktop Support Engineer Interview Questions and Answers

Updated 30 Jan 2025

Resource Logistics Desktop Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. How to solve problems in daily basis
  • Ans. 

    To solve problems in daily basis, I prioritize tasks, gather information, analyze root causes, and seek help when needed.

    • Prioritize tasks based on urgency and impact

    • Gather information by asking relevant questions and researching

    • Analyze root causes to identify the underlying issue

    • Seek help from colleagues or resources if needed

    • Implement solutions and follow up to ensure problem resolution

  • Answered by AI

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. TolalExperience
  • Q2. Workgroup and Domain
Round 2 - Technical 

(2 Questions)

  • Q1. What is DHCP,DNS and port
  • Q2. RAM ,SMPS,BIOS, and HDD
Round 3 - Aptitude Test 

Normal test

Round 4 - Case Study 

Vendor call logged

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Configuration outlook
  • Q2. How to install windows

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn everything to as Desktop support engineer work experience

I was interviewed in May 2019.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. First ask me introduction your self
  • Q2. What is the work on current company
  • Q3. Explain the 7 layer of network
  • Ans. 

    The 7-layer network model is a framework for designing and managing computer networks.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has a specific function and communicates with adjacent layers.

    • The model helps ensure interoperability between different network devices and software.

    • Example protocols include Ethernet (Data Link), IP (Network), TCP (Transport), a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz be aware when interver asked the question
Paper the networking

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. The first round has its myself and basic troubleshooting applications and related desktop issues.
Round 3 - Technical 

(2 Questions)

  • Q1. He is asking for trouble shooting desktop issues and onsite managing infra structure related to Desktop.
  • Q2. How to installation of application and microsoft related issues. The application of clients using the application for our end the review.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge learn to skills and experience base to maintain to your infra .

I was interviewed in May 2019.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. First ask me introduction your self
  • Q2. What is the work on current company
  • Q3. Explain the 7 layer of network
  • Ans. 

    The 7-layer network model is a framework for designing and managing computer networks.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has a specific function and communicates with adjacent layers.

    • The model helps ensure interoperability between different network devices and software.

    • Example protocols include Ethernet (Data Link), IP (Network), TCP (Transport), a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz be aware when interver asked the question
Paper the networking

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is the AD?
  • Ans. 

    AD stands for Active Directory, a directory service developed by Microsoft for Windows domain networks.

    • AD is used to store information about objects on a network, such as computers, users, groups, and resources.

    • It allows administrators to manage and secure resources within a network.

    • AD provides authentication and authorization services, allowing users to access resources based on their permissions.

    • Examples of AD featur...

  • Answered by AI
  • Q2. What will you do if your laptop got crashed?
  • Ans. 

    I would first try to restart the laptop and check for any error messages. If that doesn't work, I would attempt to boot into safe mode or use recovery options.

    • Attempt to restart the laptop and check for any error messages

    • Try to boot into safe mode

    • Use recovery options such as system restore or startup repair

    • If necessary, seek assistance from IT support team

  • Answered by AI
  • Q3. What is the DNS ?
  • Ans. 

    DNS stands for Domain Name System. It is a system that translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating domain names (like google.com) to IP addresses (like 172.217.7.238).

    • It helps users access websites by typing in easy-to-remember domain names instead of complex IP addresses.

    • DNS servers store records of domain names and their corresponding IP addresses, allowing for effic

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. How much experience do you have overall?
  • Q3. What is DHCP ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

    • Automatically assigns IP addresses to devices on a network

    • Helps in managing and organizing IP addresses efficiently

    • Reduces the need for manual configuration of IP addresses

    • Ensures that each device on the network has a unique IP address

    • Example: When a new device connects to a netw

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with your basic and confident answers ,give all the answers with you confident

Skills evaluated in this interview

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. We should prepare all desktop support and system admin questions including ticketing tool software... Basic knowledge of ms office 365 , ms outlook, networking., data back up and recovery. Basic knowledge ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Note : they are taking 3 round of interview,
1 telephonic,
2 face to face 2 round 45 minutes
Last call from Hr department regarding salary process and joining.
Good communication skills must verbal and written.

Resource Logistics Interview FAQs

How many rounds are there in Resource Logistics Desktop Support Engineer interview?
Resource Logistics interview process usually has 1 rounds. The most common rounds in the Resource Logistics interview process are HR.

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Resource Logistics Desktop Support Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Resource Logistics Desktop Support Engineer Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

4.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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