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I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.
Listen actively, empathize, apologize, offer a solution, and follow up.
Remain calm and professional
Listen actively and let the customer vent
Empathize with the customer's situation
Apologize for the inconvenience caused
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction
Document the interaction for future reference
Top trending discussions
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.
I am an experienced Operations Executive with a strong background in managing operations and driving efficiency.
Over 10 years of experience in operations management
Proven track record of improving operational processes and reducing costs
Expertise in strategic planning, resource allocation, and team leadership
Implemented lean methodologies resulting in a 20% increase in productivity
Managed cross-functional teams and suc...
The stock market is a platform where shares of publicly traded companies are bought and sold.
Stock market is a place where investors buy and sell shares of publicly traded companies
It provides a platform for companies to raise capital by issuing stocks
Stock prices are influenced by various factors such as company performance, economic conditions, and investor sentiment
Investors can make profits by buying stocks at a lo...
I have worked earlier in operations roles.
I have experience working in operations roles in previous companies.
I have successfully managed operations teams and processes.
I have implemented process improvements to increase efficiency and productivity.
I have a track record of meeting operational targets and delivering results.
I have experience in analyzing data and making data-driven decisions.
I have strong leadership and...
posted on 15 Feb 2025
I was interviewed before Feb 2024.
Salary and job profile discussion
Salary and job profile discussion
Privious job experience related and salary related discussion
Manager and team head discussion from my profile
posted on 14 Jan 2025
I applied via Campus Placement and was interviewed in Dec 2024. There were 4 interview rounds.
Aptitude test logical reasoning
It was related to customer approach
posted on 8 Dec 2023
I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.
posted on 19 Sep 2024
I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
I have achieved several career milestones including leading a successful team project and implementing cost-saving measures.
Led a team project that resulted in a 20% increase in productivity
Implemented cost-saving measures that saved the company $50,000 annually
Received Employee of the Year award for outstanding performance
Challenges in people management include communication issues, conflict resolution, and maintaining employee morale.
Communication breakdowns can lead to misunderstandings and decreased productivity.
Conflict resolution requires strong interpersonal skills and the ability to mediate disputes effectively.
Maintaining employee morale is crucial for retention and overall team performance.
Examples: Addressing a miscommunicatio...
posted on 25 Jul 2023
I applied via Referral and was interviewed in Jun 2023. There were 4 interview rounds.
Average questions , easily can clear this round, if, you do basic preparation
I applied via Walk-in
The DP operation process involves managing and optimizing data processing activities.
Developing and implementing data processing strategies
Ensuring efficient and accurate data entry and validation
Monitoring and improving data quality and integrity
Collaborating with cross-functional teams to identify and address data-related issues
Implementing data security measures to protect sensitive information
posted on 13 Apr 2024
I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
Basic English test to understand the listening ability
posted on 23 May 2024
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
based on 7 reviews
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