Reliance Smart Interview Questions, Process, and Tips for Experienced

Q1. What is retail business
Ans. 
Retail business involves selling goods or services directly to consumers for personal use.
• Retail businesses typically operate in physical stores, online platforms, or a combination of both

• They purchase products from wholesalers or manufacturers and sell them at a markup to make a profit

• Examples include clothing stores, grocery stores, electronics retailers, and online marketplaces
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Q2. What is the customer service
Ans. 
Customer service is the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It includes various channels such as phone, email, live chat, and in-person interactions.

• Good customer service leads to customer satisfaction, loyalty, and repeat business.

• Examples of good customer service include prom...read more
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Q3. What is business retail kpi
Ans. 
Business retail KPIs are key performance indicators used to measure the success of retail operations.
• Business retail KPIs help track sales performance, inventory turnover, customer satisfaction, and profit margins.

• Examples of retail KPIs include sales per square foot, average transaction value, customer retention rate, and gross margin.

• Monitoring these KPIs can help businesses identify areas for improvement and make da
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Q1. What is the key point of retail business
Ans. 
The key point of retail business is to attract customers, drive sales, and provide excellent customer service.
• Attracting customers through marketing and advertising strategies

• Driving sales through effective merchandising and pricing strategies

• Providing excellent customer service to retain customers and encourage repeat business
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Q2. What is retail business
Ans. 
Retail business involves selling goods or services to consumers through physical or online stores.
• Retail business involves buying products from manufacturers or wholesalers and selling them to consumers at a profit

• It includes managing inventory, pricing, marketing, and customer service

• Examples of retail businesses include department stores, supermarkets, online retailers, and specialty shops
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Q1. Self induction , previous experience details
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Q2. Doing role and responsibilities
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