Reliance Trends Back Office Computer Operator Interview Questions and Answers

Q1. Tell me about yourself.
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Q1. 1- About your self. 2- What's your roles and responsibilities. 3- What's your current CTC and expectations.
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Q1. 1- About your self. 2- What's your roles and responsibilities. 3- What's your current CTC and expectations. 4- Why are you leave this Job. 5- Why I hire you. 6- Do you have any questions regarding this com...read more
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Skills test.
1- math's
2- reasoning
3- English

Q1. 7 steps of sales
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The 7 steps of sales involve prospecting, qualifying, presenting, handling objections, closing, follow-up, and referral.
• Prospecting: Identifying potential customers or leads.

• Qualifying: Determining if the prospect is a good fit for the product or service.

• Presenting: Showcasing the product or service to the prospect.

• Handling objections: Addressing any concerns or doubts the prospect may have.

• Closing: Securing the sale a...read more
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Q2. Return of investment
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Return on investment (ROI) is a financial metric used to evaluate the efficiency or profitability of an investment.
• ROI is calculated by dividing the net profit of an investment by the initial cost of the investment and expressing the result as a percentage.

• For example, if you invest $100 in a project and it generates a profit of $20, the ROI would be 20% ($20/$100 * 100).

• A higher ROI indicates a more profitable investm...read more
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After finishing our training we use to go one store all managers givs us a task..

Q1. How u ll attend the customer wen customers entires
Ans. 
I will attend to the customer promptly and with a friendly demeanor.
• Greet the customer with a smile and ask how you can assist them.

• Listen actively to their needs and concerns.

• Offer solutions or alternatives to meet their needs.

• Thank them for their business and invite them to return.

• Handle any complaints or issues with empathy and professionalism.
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All changles in all of above

Q1. All of above questions
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Q2. Technical support and give solution
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How to increase the sale, Shrinkage control etc

Q1. How to Increase KPI
Ans. 
Increasing KPI involves setting clear goals, tracking progress, providing feedback, and implementing strategies for improvement.
• Set specific and achievable goals for each team member

• Regularly track and analyze performance data to identify areas for improvement

• Provide timely feedback and coaching to help team members reach their targets

• Implement strategies such as training programs, incentives, or process improvements t
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Q2. How to Control Shrinkage
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Shrinkage can be controlled by implementing strict inventory management practices.
• Implementing regular inventory audits to track discrepancies

• Training employees on proper handling and storage of products

• Utilizing security measures such as surveillance cameras and security tags

• Analyzing sales data to identify patterns of shrinkage

• Implementing a system for reporting and investigating any suspected theft or loss
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Q3. If The Store ATS is low, what will be you Do
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I would analyze the reasons for the low ATS and implement strategies to improve it.
• Conduct a thorough analysis of the current ATS data to identify any trends or patterns

• Review the recruitment process to ensure it is efficient and effective

• Implement targeted recruitment strategies to attract more qualified candidates

• Provide training and support to the recruitment team to improve their performance
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Q4. If the Store sale is Low, what will be You do ?
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I would analyze the reasons for low sales, create a plan to boost sales, motivate the team, and possibly run promotions.
• Analyze the reasons for low sales such as competition, market trends, or internal issues

• Create a plan to boost sales by setting targets, improving marketing strategies, or introducing new products

• Motivate the team by providing incentives, training, or support

• Run promotions or discounts to attract more
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Q5. What will be you do for Shrinkage Control
Ans. 
Implementing strict inventory control measures, conducting regular audits, training staff on theft prevention techniques.
• Implementing strict inventory control measures

• Conducting regular audits to identify any discrepancies

• Training staff on theft prevention techniques

• Utilizing technology such as surveillance cameras and electronic article surveillance tags

• Analyzing data to identify patterns of shrinkage and taking corre
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Q1. Hardware components?
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Q2. How to make commercial report
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Commercial reports are detailed documents that provide information on a company's financial performance and market position.
• Gather relevant data such as financial statements, market trends, and competitor analysis.

• Organize the information in a clear and structured format, including an executive summary, introduction, analysis, and recommendations.

• Use visual aids such as charts and graphs to present data effectively.

• Ens...read more
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