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Reliance Retail Store Manager Interview Questions, Process, and Tips

Updated 9 Feb 2025

Top Reliance Retail Store Manager Interview Questions and Answers

  • Q1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. ...read more
  • Q2. How to handle customer complaint and customer service improvement.
  • Q3. How to maintain p&l with positive numbers
View all 35 questions

Reliance Retail Store Manager Interview Experiences

89 interviews found

Store Manager Interview Questions & Answers

user image Anonymous

posted on 31 Dec 2022

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About profile & experience as per resume.
  • Q2. About business data and KPI of previous company.
  • Q3. About notice period and joining detais and CTC discussion.
Round 3 - Behavioral 

(3 Questions)

  • Q1. About personal profile and experience about previous company.
  • Q2. About business data and KPI and business development and analysis.
  • Q3. How to handle customer complaint and customer service improvement.
  • Ans. 

    Handling customer complaints and improving customer service is crucial for a Store Manager.

    • Listen to the customer's complaint patiently and empathetically.

    • Apologize for the inconvenience caused and assure them that you will do your best to resolve the issue.

    • Take necessary actions to resolve the issue and follow up with the customer to ensure their satisfaction.

    • Train your staff to provide excellent customer service and ...

  • Answered by AI
Round 4 - Business Head 

(2 Questions)

  • Q1. About experience and profile related and P&L discussion.
  • Q2. About how to make profitable business and expenses control and EBITDA profitable.

Interview Preparation Tips

Topics to prepare for Reliance Retail Store Manager interview:
  • Customer Relationship
  • Staff Management
  • Business Development
Interview preparation tips for other job seekers - Share resume to HR as per requirement and ready with the experience data and awaness about details giving in resume.

I applied via Campus Placement and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

At my time aptitude test was conducted which was online mcq based for 30 questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. 1.In one on one interview they mostly gives one a condition or situation related to sale e.g(The asked me to suggest a product which is not available in grocery store
  • Q2. 2. The interviewrs might ask to solve statistical equation based on profit and loss

Interview Preparation Tips

Topics to prepare for Reliance Retail Store Manager interview:
  • Ebidta,profit & loss sales
Interview preparation tips for other job seekers - JOB SEEKER MUST HAVE BASIC COMMUNICQTION SKILL AND GOOD UNDERSTAND.INTERCIEWER MIGHT ASK TO CALCULATE PROFIT & LOSS BY GIVING MATHEMATICAL EQUATION

Store Manager Interview Questions Asked at Other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, ... read more
Q2. How to handle customer complaint and customer service improvement ... read more
asked in DMart
Q3. What is the definition of non moving inventory?
Q4. Explain KPI , what is ABV , ASP , UPT. How to increase ABV or UPT
Q5. How to maintain p&l with positive numbers

Store Manager Interview Questions & Answers

user image Anonymous

posted on 17 Nov 2022

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Questions asked about Store Operations & Customer Handling . Questions asked about Myself & My Family
  • Q2. What was my Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always with Positive Attitude & Always be Polite , Humble & Honest at Your Work Place as well at your Personal Life also.

I applied via Referral and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What is your kra of full day
  • Q2. How to control the shrinkage
  • Ans. 

    Shrinkage can be controlled by implementing strict inventory management procedures and training employees on theft prevention.

    • Conduct regular inventory audits to identify any discrepancies

    • Implement security measures such as CCTV cameras and security tags

    • Train employees on theft prevention and the importance of reporting any suspicious activity

    • Establish a clear policy on employee theft and consequences for violating it

    • M...

  • Answered by AI
  • Q3. How to improve mix of x segment
  • Ans. 

    To improve the mix of x segment, focus on understanding customer preferences, optimizing product assortment, and implementing targeted marketing strategies.

    • Conduct market research to gain insights into customer preferences and trends within the x segment.

    • Analyze sales data to identify top-selling products and determine which ones are popular among the x segment.

    • Optimize product assortment by introducing new products th...

  • Answered by AI
  • Q4. How much staff promote under you
Round 2 - One-on-one 

(3 Questions)

  • Q1. How to maintain p&l with positive numbers
  • Ans. 

    To maintain P&L with positive numbers, focus on increasing revenue, reducing costs, and optimizing operations.

    • Increase sales by implementing effective marketing strategies and promotions

    • Reduce costs by negotiating better deals with suppliers and optimizing inventory management

    • Optimize operations by improving efficiency, streamlining processes, and reducing waste

    • Monitor financial performance regularly and make data-driv...

  • Answered by AI
  • Q2. Why you want to change the job
  • Q3. Why you join this company
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and notice period

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work place and secure job .
Lots of training conducted for improving your skills

Reliance Retail interview questions for designations

 Assistant Store Manager

 (25)

 Asistant Manager Store (Store Head)

 (1)

 Retail Store Manager

 (43)

 Store Operations Manager

 (4)

 Trainee Store Manager

 (1)

 Deputy Store Manager

 (1)

 Retail and Store Manager

 (2)

 Senior Retail Store Manager

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General questions about your current status and work culture.
Round 3 - Behavioral 

(1 Question)

  • Q1. Current KRA, handling power, knowledge about current retail market statistics.
Round 4 - State Head 

(1 Question)

  • Q1. RCA on given situation. And general questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont get nervous. Be specific what you say and confident.

Get interview-ready with Top Reliance Retail Interview Questions

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Job vacancy send application or company address and contact number send please
  • Q2. Contact number send please

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi job vacancy send please and contact number please

Store Manager Jobs at Reliance Retail

View all

Store Manager Interview Questions & Answers

user image Anonymous

posted on 28 Nov 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via LinkedIn and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal information about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Very much logical and situation based.
Round 4 - One-on-one 

(1 Question)

  • Q1. About stores KPI, data, leadership

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific about yourself, about data and logical situation based answers.

Store Manager Interview Questions & Answers

user image Aelis Parbtani

posted on 23 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About your last job
  • Q2. About you experience
  • Q3. About your expectations
Round 3 - Aptitude Test 

Its computer based exam taken by HR

Store Manager Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic information about KPIs, Calculations

Round 2 - HR 

(1 Question)

  • Q1. Yourself, Previous Experience, Salary and benefits
Round 3 - One-on-one 

(3 Questions)

  • Q1. Situation based question
  • Q2. KPI calculations
  • Q3. Experience related questions
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Easy looking but time consuming questions for short duration aptitude test.

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Store Manager interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Reliance Retail Store Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Store Management, Store Operations, Retail Operations, Customer Service and Sales.
What are the top questions asked in Reliance Retail Store Manager interview?

Some of the top questions asked at the Reliance Retail Store Manager interview -

  1. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DO...read more
  2. How to handle customer complaint and customer service improveme...read more
  3. How to maintain p&l with positive numb...read more
How long is the Reliance Retail Store Manager interview process?

The duration of Reliance Retail Store Manager interview process can vary, but typically it takes about less than 2 weeks to complete.

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Reliance Retail Store Manager Interview Process

based on 128 interviews

4 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round
  • Case Study Round
View more
Reliance Retail Store Manager Salary
based on 4.1k salaries
₹1.9 L/yr - ₹9.7 L/yr
6% more than the average Store Manager Salary in India
View more details

Reliance Retail Store Manager Reviews and Ratings

based on 1.5k reviews

3.8/5

Rating in categories

3.9

Skill development

3.5

Work-life balance

3.6

Salary

3.9

Job security

3.6

Company culture

3.3

Promotions

3.5

Work satisfaction

Explore 1.5k Reviews and Ratings
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