How to handle customer complaint and customer service improvement.

AnswerBot
1y

Handling customer complaints and improving customer service is crucial for a Store Manager.

  • Listen to the customer's complaint patiently and empathetically.

  • Apologize for the inconvenience caused and as...read more

extraordinarycatfish
6mo
works at
I will take care all customers With Displaying
Raju Ranjan Kumar
7mo
First listen to the coustomer that what,s the Matter there complaint -about kindly politely asked handle the situation by listening them and giving some suggestions and need to appolize they are facin...read more
Fahim Shaikh
7mo
First Listen to carefully and understand the problem and give better solution which makes customers happy and make them proud to be a customer their store
Ajeet Ajith
7mo
Must reject damage product and fading product promise miscommunication avoid service is automatically felling good customer waves.
Neha khan
9mo
Daily task give to staff of particular article's target & reviews daily improve sales mix behavior is most important, every work positive do it very honestly and diligent get it done by all the staff.
Neha khan
9mo
Maintain store sop every day staff meeting focus on target vs achievement update all communication received from Ho regarding sale offer's VM mantain roster of all employees special focus on customer ...read more
Anonymous
9mo
We listen carefully and resolve problem PS per soon given them To resolution politely
Shaik Mohammed
10mo
Listen and understand the problem and give better solution which makes customers happy and make them proud to be a customer their store
Timir Talati
10mo
listen to your customer nicely, listen to their complaint. after listing to them show gratitude, you can say " we are thankful to him/her that they bring that issue to our attention." make them feel g...read more
Ishika Gowala
1y
First listen to the coustomer that what's the matter what's there complaint about kindly politely handle the situation by listening them and giving some suggestions etc
kritee lakhendri
1y

Need to understand customers regarding his/her complaint through the call. Need to Appolize they are facing issues and quickly implemented and educated with staff.

Anonymous
1y

Proper implement the everyone product Any customer queries solve the Store Manager responsibilities

sunilkumar
1y

We listen carefully and solve problems politely.

Anonymous
1y

We need listin the customer carefull and after that given them to resolution politely

Anonymous
1y

At I will heard proper complaint and understand the issue,then Spoke with customer politely voice and request told him,like example exchange the product communication

Anonymous
1y

1ST PRIORITY TO SOLVE THE CUSTOMER ISSUE AS SAME TIME OR DAY-1 COMPLETELY SATISFIED THE CUSTOMER & DON'T BE REPEAT THIS TYPE OF DIS-SATISFACTION ISSUES & THEY FEEDBACK IS TURNED INTO GOOD WAY CONVERSI...read more

Anonymous
1y

We are listen smoothly costumer complain and short out ASAP. Every costumer approach the our team about to offer. Every type help to costumer shopping

Mustafa Kanpurwala
1y

One has to be good listener while talking with customer regarding his complaint. One has to emphatize towards customer complaint and one's anwer shud be actionabel and with timeline of closure

Kunjan Megha
1y

Listen the concern carefully and then giving amicable resolution.

Anonymous
1y

To identify what is the problem at what situation customer complaint the issue

Gowdas Raki
1y

We must handle in soft talking and we must convey the people we wants to give feedback to them

Anonymous
1y

We must handle in soft talking and we must convey the people we wants to give feedback to them

Anonymous
1y

We must handle in soft talking and we must convey the people we wants to give feedback to them

Anonymous
1y

We must handle in soft talking and we must convey the people we wants to give feedback to them

Anonymous
1y

We must handle in soft talking and we must convey the people we wants to give feedback to them

Anonymous
1y

Firstly have to listen to the customer patiently. And not proving the customer wrong if applicable. And then proceed to the solution whenever required and also to offer the customer some refreshments ...read more

Sheikh Shabir
1y

Custamer any complaint care fully hand and apologize is me and my company

Sheikh Shabir
1y

Under stand custer you are all ways right I am apologize

Sharath Margam
1y

I will contact the customer what problems facing my store then solve the problem and give good service to the customers

Pramod Das
1y

1-Complain Latter in complain Box

2-Complain throw email

Anonymous
1y

First listening then probing after that I am sure i can resolve of any customer complain

Prem Singh Bhati
1y

We have to serving best to customer and day day to staaf training to staaf

Anonymous
1y

Computing computing customer problem in the situation

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Reliance Retail Store Manager Interview Questions
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