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based on 21.8k Reviews

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Reliance Retail Back Officer Interview Questions and Answers

Updated 20 Dec 2024

Reliance Retail Back Officer Interview Experiences

1 interview found

Back Officer Interview Questions & Answers

user image Anonymous

posted on 20 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Communication skills 

(2 Questions)

  • Q1. How would you address a situation where a customer is dissatisfied with the service?
  • Q2. Why is customer service considered the first priority in a business?

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - Coding Test 

Question related to java , springboot , hibernate, one dsa question based on two pointer

Interview Preparation Tips

Interview preparation tips for other job seekers - If it's tech specific like - java developer -> be prepare for questions related to java and spring boot
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself ? (Including family)
  • Q2. Do you have excel knowledge .?
  • Q3. What is the process of SAP CRM?
  • Ans. 

    SAP CRM is a customer relationship management software that helps businesses manage customer interactions and data.

    • SAP CRM involves various modules such as Sales, Marketing, and Service.

    • It helps businesses streamline customer interactions, improve customer satisfaction, and increase sales.

    • The process typically involves capturing customer data, analyzing customer interactions, and using the data to improve customer rela...

  • Answered by AI

Interview Questionnaire 

2 Questions

  • Q1. About difference between inward vs outward explain
  • Ans. 

    Inward refers to receiving while outward refers to sending.

    • Inward refers to the process of receiving goods, documents, or information from external sources.

    • Outward refers to the process of sending goods, documents, or information to external sources.

    • Inward and outward processes are commonly used in logistics, finance, and communication industries.

    • Examples of inward processes include receiving shipments, processing invo...

  • Answered by AI
  • Q2. About system excel

Interview Preparation Tips

Interview preparation tips for other job seekers - Face to face

Interview Questionnaire 

3 Questions

  • Q1. Why u r interested in retail??
  • Q2. So many Retail is there y didn't you go there
  • Q3. Why did you want this job

Interview Preparation Tips

Round: Resume Shortlist
Experience: Attitude and hobbies

Reliance Retail Interview FAQs

What are the top questions asked in Reliance Retail Back Officer interview?

Some of the top questions asked at the Reliance Retail Back Officer interview -

  1. How would you address a situation where a customer is dissatisfied with the ser...read more
  2. Why is customer service considered the first priority in a busine...read more

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Reliance Retail Back Officer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Reliance Retail Back Officer Salary
based on 5 salaries
₹1.2 L/yr - ₹4 L/yr
At par with the average Back Officer Salary in India
View more details

Reliance Retail Back Officer Reviews and Ratings

based on 4 reviews

4.6/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

4.5

Salary

4.8

Job security

4.5

Company culture

4.5

Promotions

4.7

Work satisfaction

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