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Reliance Industries Customer Service Executive Interview Questions and Answers

Updated 19 Oct 2021

Reliance Industries Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work as a customer support associate
  • Q2. Tell us something about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using customer service software and tools

    • Received multiple positive customer feedback and recognition

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t forget what you learned in primary school — manners matter! After every interview, you should always thank the person you spoke with for taking the time to chat with you.

“Make sure you email or write a personal thank-you note to everyone you interviewed with,” says Joe Kotlinski, partner at talent acquisition firm WinterWyman. “Don’t just jot down a few sentences and hit send (especially from your mobile device while sitting in their parking lot!). This communication is an example of your writing and attention to detail. A thank-you littered with typos and grammatical mistakes can kill your chances for the job. Also, be sure to personalise it for each person you met with — sending a group note, or the same copy to everyone is a big no no.”

Interview questions from similar companies

Interview Preparation Tips

Round: Resume Shortlist
Experience: smoothly
Tips: no tips

Round: Group Discussion
Experience: good experiance
Tips: if you get mature in yor field then you will never lose.
Duration: 30 minutes

Skills: Self-Awareness
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I was interviewed in Jul 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, Previous experience if applicable, what was ur Target in previous company and how much you used to make.
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction, how can you handle yourself in stress and salary expectation
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Types of cement and what is iscodes

I applied via Naukri.com and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why are you looking for a change?
Round 3 - Group Discussion 

Supreme Court judgment

Round 4 - Technical 

(1 Question)

  • Q1. Indirect Tax related test

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself updated and upgraded
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. About your overall work experience
  • Q2. Ask about achivements

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation culture must join any Mahindra company they are really good employer.

I applied via Referral and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. No another question .
Round 3 - Aptitude Test 

Good answer

Round 4 - HR 

(4 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.
  • Q4. No another question.

Interview Preparation Tips

Interview preparation tips for other job seekers - Forgive me once This is my own home hometown. The area of ​​the house. I will give a very good performance.Be it any sector of Mahindra Company. I respect Mahindra.I love tourism first so I want to change the field.I respect Anand mahendra sir. I salute them.I have done a very good job. In my home town in the last 5 years at Mahindra Finance.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is paint &robotic paint shop
  • Ans. 

    A robotic paint shop is a facility equipped with robotic arms that automate the process of painting objects or surfaces.

    • Robotic paint shops use robotic arms to apply paint with precision and consistency.

    • They are commonly used in industries such as automotive manufacturing to paint cars efficiently.

    • Robotic paint shops can improve quality control by reducing human error in the painting process.

  • Answered by AI
  • Q2. How many types check sheet in paint shop
  • Ans. 

    There are typically three types of check sheets used in a paint shop: defect check sheets, process check sheets, and maintenance check sheets.

    • Defect check sheets are used to track and record any defects found in the paint job, such as scratches or bubbles.

    • Process check sheets are used to monitor and document the various steps in the painting process, ensuring quality control.

    • Maintenance check sheets are used to schedul...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good performing at paint shop
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Salary expectation related questions
Round 3 - Technical 

(3 Questions)

  • Q1. Previous work experience Technical questions
  • Q2. Ac drive and plc related
  • Q3. Notice Period serving time

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Work experience after company

Interview Preparation Tips

Interview preparation tips for other job seekers - I am collection executive and 10 years experience

Reliance Industries Interview FAQs

How to prepare for Reliance Industries Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Industries . The most common topics and skills that interviewers at Reliance Industries expect are Customer Service, Hiring, Calling, Communication Skills and Non Voice Process.

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Reliance Industries Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Reliance Industries Customer Service Executive Salary
based on 188 salaries
₹0.8 L/yr - ₹4.5 L/yr
23% less than the average Customer Service Executive Salary in India
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Reliance Industries Customer Service Executive Reviews and Ratings

based on 54 reviews

3.7/5

Rating in categories

3.5

Skill development

3.6

Work-life balance

3.3

Salary

3.9

Job security

3.8

Company culture

2.9

Promotions

3.2

Work satisfaction

Explore 54 Reviews and Ratings
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