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Reliance Digital Customer Relationship Manager Interview Questions and Answers for Experienced
Reliance Digital Customer Relationship Manager Interview Experiences for Experienced
1 interview found
Anonymous
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
General aptitude test will be conducted
(6 Questions)
- Q1. Where do you see yourself in 5 years?
- Ans.
In 5 years, I see myself as a successful Customer Relationship Manager leading a team and driving customer satisfaction.
Leading a team of customer relationship managers
Implementing strategies to improve customer satisfaction
Building strong relationships with key clients
Continuously learning and staying updated with industry trends
Contributing to the growth and success of the company
- Q2. What are your salary expectations?
- Ans.
I am open to discussing salary based on the responsibilities and expectations of the role.
I believe that compensation should be fair and competitive within the industry.
I am more focused on finding the right fit and opportunity rather than a specific salary.
I am open to negotiation and would like to learn more about the benefits and growth opportunities within the company.
I am confident that my skills and experience wi...
- Q3. What is your family background?
- Ans.
My family background is diverse and has shaped my values and perspectives.
My parents come from different cultural backgrounds, which has exposed me to different traditions and languages.
I have siblings who have pursued various careers, which has influenced my own career choices.
My family has always emphasized the importance of strong relationships and effective communication.
Growing up, I witnessed my parents' dedicati...
- Q4. Why should we hire you?
- Ans.
I have a strong background in customer relationship management and a proven track record of improving customer satisfaction and retention.
I have X years of experience in customer relationship management.
I have successfully implemented strategies to improve customer satisfaction and retention rates in my previous role at Company A.
I am highly skilled in building and maintaining strong relationships with customers, ensur...
- Q5. Tell me about yourself.
- Ans.
I am an experienced Customer Relationship Manager with a strong background in building and maintaining customer relationships.
I have worked in the customer service industry for over 5 years.
I have successfully managed a team of customer service representatives.
I am skilled in resolving customer complaints and ensuring customer satisfaction.
I have a proven track record of increasing customer retention rates.
I am profici...
- Q6. Why do you want to work with retail
- Ans.
I want to work with retail because I enjoy working with customers and helping them find the products they need.
I have a passion for providing excellent customer service
I enjoy the fast-paced and dynamic environment of retail
I have experience in sales and enjoy the challenge of meeting targets
I appreciate the opportunity to work with a diverse range of customers
I believe retail offers great opportunities for personal an
Interview Preparation Tips
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Business accounts names
- Q2. Amount of business getting handled in portfolio
- Ans.
The portfolio I managed had an average business of $2 million per year.
The portfolio I managed had a consistent flow of business throughout the year.
I was responsible for maintaining and growing the portfolio's business.
I regularly analyzed the portfolio's performance and made adjustments as needed.
I worked closely with clients to understand their needs and provide solutions.
Examples of businesses in my portfolio inclu
- Q3. Team members handling
Interview Preparation Tips
Remember the company needs valuable employees and vice versa.
Keep heads up and crack through.
Interview Questionnaire
2 Questions
- Q1. How do you manage vendors..
- Ans.
Managing vendors involves establishing relationships, setting expectations, monitoring performance, and resolving issues.
Establish clear communication channels with vendors
Set expectations regarding deliverables, timelines, and quality
Regularly monitor vendor performance and provide feedback
Address any issues or concerns promptly and effectively
Negotiate contracts and pricing to ensure value for money
Maintain strong re...
- Q2. I replied them that I like to share that I always greet them like they are not vendors they are our stake holders.. And sugeeat them to big dream as wr dream yo achive.
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Secondary side current calculations for transformer and DG
- Ans.
Secondary side current calculations involve determining the current flowing through the transformer and DG.
Calculate the load current on the secondary side of the transformer using the formula I2 = (I1 * V1) / V2
Calculate the current output of the DG using the formula I = P / V
Consider factors such as power factor and efficiency in the calculations
Ensure that the current ratings of the transformer and DG are not exceed
- Q2. ACB servicing and parts of ACB
- Q3. Transformer protections in details
- Ans.
Transformer protections include overcurrent, differential, and earth fault protection.
Overcurrent protection is used to detect and isolate faults in the transformer winding or connected circuits.
Differential protection compares the current entering and leaving the transformer to detect internal faults.
Earth fault protection detects faults between the transformer winding and earth.
Other protections include overvoltage, ...
- Q4. My experience related questions like clients name, area etc.
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. I'm a assistant professor in bed college & 4 year expearience
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Earlier companies I have worked ?
- Ans.
I have worked at ABC Company and XYZ Company in the past.
ABC Company - Sales Associate role, responsibilities included customer service and inventory management
XYZ Company - Assistant Manager role, responsibilities included team management and sales target achievement
- Q2. Will you relocate
- Ans.
Yes, I am open to relocating for the right opportunity.
I am willing to relocate for career growth and new experiences.
I have relocated in the past for job opportunities and have found it to be a positive experience.
I understand the importance of being flexible and adaptable in today's job market.
Selected
I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. About yourself ? About education and work experience
- Q2. Why u want switch job???
- Q3. Salary expectation ... growth in current CTC
(4 Questions)
- Q1. Explain about key profermance indicator
- Ans.
Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.
KPIs are used to evaluate the success of an organization or a particular activity in which it engages.
They help in monitoring progress towards strategic goals.
Examples of KPIs include revenue growth, customer retention rate, employee turnover rate, and sales conversion rate.
- Q2. What is tat and SDC in service industry
- Ans.
TAT stands for Turnaround Time and SDC stands for Service Delivery Chain in the service industry.
TAT refers to the time taken to complete a service or task.
SDC refers to the entire process involved in delivering a service to the customer.
TAT and SDC are important metrics in measuring efficiency and customer satisfaction in the service industry.
For example, in a restaurant, TAT would be the time taken to serve a meal, w...
- Q3. Process of vendor onboarding and vendor management.
- Ans.
Vendor onboarding involves evaluating, selecting, and establishing relationships with new vendors, while vendor management involves monitoring and maintaining relationships with existing vendors.
Identify the need for a new vendor based on business requirements
Conduct due diligence on potential vendors including background checks and financial stability
Negotiate terms and conditions of the contract with the vendor
Establ...
- Q4. Previous company work profile and kpi
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tecnical Questions and questions regarding my overall knowledge of the projects I completed.
Interview Preparation Tips
Brush up before the interview and it will do.
I applied via Naukri.com and was interviewed in Jan 2022. There were 4 interview rounds.
(6 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. Tell me about yourself.
- Q6. What are you joined our company
- Ans. Your company reputed company I am interested working in our company I am do my 💯 your company
(2 Questions)
- Q1. What is your family background?
- Q2. My family is middle class my father is working in construction my mother is house wife I am working in recently Swiggy instarmart Also My 3 younger brother
(1 Question)
- Q1. What are you doing perivace
Interview Preparation Tips
My job role :- inventory manager, sales, losses control 'all store opretions
Computer knowledge:-MSCIT, Excel ,Ms World, SAP software , Gofrugal Software
Recently I am working in (ASM Designetion )Swiggy instarmart
Contact number:-XXXXX
I applied via LinkedIn and was interviewed in Sep 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell Me about yourself
- Ans. First greet them, then thanks them, then start intro from ur name D.o.b to ur family, then education then work experience
- Q2. Why do u want to leave ur current company
- Ans. To share my ideas, and to learn new ideas and things
- Q3. What have u done in ur company
- Ans. Tell ur work and project briefly
Interview Preparation Tips
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Reliance Digital Customer Relationship Manager Reviews and Ratings
based on 37 reviews
Rating in categories
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