Ramton IT Support Specialist Interview Questions and Answers

Q1. Professional background
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Q2. Traveling state
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Q1. Professional tasks and projects done and update in CV
Ans. 
Updated CV with professional tasks and projects completed
• Regularly update CV with new projects and tasks completed

• Include specific details and accomplishments for each project

• Highlight relevant skills and experiences for IT Support Specialist role
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Q2. Technically skill sets
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It was easy, bacis aptitude questions asked in this round

Q1. It was a Ai generated communication test, where you have to repeat sentence, basic english question asked, and the ability of communication was cheked. Easy to crack
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Q1. This was a technical and hr round
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Q2. What is cloud, vpn, lan, wan? And bacis trouble shooting question
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Q3. What is your hobbies, tell me about your hometown.
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A standardized exam that measure a person skill, abilities and potential to success in a particular role of fields

Q1. Problem solving and system administration
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Q2. Critical thinking
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Time and work , distance , percentage

BFS , TREE , STACK , QUEUE

Q1. Be strong in basics
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Q2. How do you apply practical knowledge in your work?
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Q3. Goal Towards this job
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Q4. Short term and long term goals
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Q5. Why do we want to hire you
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Q1. What is OS, what is dhcp
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Q2. What is PST and ost
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Q3. What is BSOD,what is network printer
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Q1. Advantage and disadvantage of smart phones
Ans. 
Smartphones offer convenience and connectivity but can also lead to distractions and privacy concerns.
• Advantage: Convenient access to information, communication, and entertainment

• Advantage: Enhanced productivity with apps and tools

• Disadvantage: Potential distractions from notifications and social media

• Disadvantage: Privacy concerns with data collection and security risks
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Q2. Advantage and disadvantage of online education
Ans. 
Online education offers flexibility but lacks in-person interaction.
• Advantage: Flexibility to study at own pace and schedule.

• Advantage: Access to a wide range of courses and resources from anywhere.

• Disadvantage: Lack of in-person interaction with teachers and peers.

• Disadvantage: Potential for distractions and lack of motivation without a structured environment.

• Disadvantage: Limited hands-on learning experiences for cer
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Q1. Tell about yourself
Ans. 
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
• 5 years of experience in technical support

• Proficient in troubleshooting hardware and software issues

• Strong communication and problem-solving skills
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Q2. What makes you a suitable candidate for this position?
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I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.
• Extensive experience in troubleshooting technical issues

• Strong knowledge of various operating systems and software applications

• Excellent communication skills to effectively assist customers

• Proven track record of resolving complex technical problems efficiently
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Q1. About basic linux Architecture
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Q2. About linux storage
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Q1. About my current project
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Q2. About shell scripting
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Q1. About myself and my work experience
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Q2. About relocation and shifts
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Q1. WHAT IS sage FRONT END PROGRAMMING LANGUAGE
Ans. 
Sage is not a front end programming language. It is a popular accounting software.
• Sage is an accounting software used by businesses for financial management.

• It is not a programming language, but rather a software application.

• Front end programming languages include HTML, CSS, and JavaScript.

• Sage may have APIs that allow integration with front end technologies.
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Q2. WHAT ARE THE REGULAR COMPLAINS USERS GET ON SAGE
Ans. 
Users commonly complain about slow performance, errors during updates, and difficulty in customization on Sage.
• Slow performance when running reports or processing large amounts of data

• Errors encountered during software updates or installations

• Difficulty in customizing the software to meet specific business needs

• Issues with integration with other software applications

• Lack of user-friendly interface leading to confusion
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