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Radius Systems Senior Service Associate Interview Questions and Answers

Updated 30 Nov 2024

Radius Systems Senior Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How much you have working experience.
  • Ans. 

    I have 5 years of working experience in customer service roles.

    • 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Familiarity with CRM systems and handling customer inquiries

    • Experience in handling escalated customer issues

    • Ability to work well under pressure and in a fast-paced environment

  • Answered by AI
  • Q2. How much you expected salary.
  • Ans. 

    I am looking for a competitive salary that reflects my experience and skills in the industry.

    • Research industry standards for Sr. Service Associates in the area

    • Consider years of experience and level of expertise

    • Negotiate based on benefits package and career growth opportunities

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Mac troubleshooting and OS related?
  • Q2. What is the bonus program ?
  • Ans. 

    The bonus program is a rewards system offered to employees based on performance and achievement.

    • Bonus program is based on individual and team performance

    • Bonuses may be given out quarterly, annually, or based on specific goals

    • Bonuses can be in the form of cash, gift cards, extra paid time off, or other incentives

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. How much take time for joining.
  • Q2. What is the notice periods for present company?
Round 4 - Technical 

(2 Questions)

  • Q1. What is difference in Mac OS and iOS?
  • Ans. 

    Mac OS is a desktop operating system for Mac computers, while iOS is a mobile operating system for iPhones and iPads.

    • Mac OS is designed for desktop and laptop computers, while iOS is designed for mobile devices like iPhones and iPads.

    • Mac OS has a traditional desktop interface with windows and files, while iOS has a touch-based interface with apps and gestures.

    • Mac OS supports a wider range of software and peripherals co...

  • Answered by AI
  • Q2. What is the running latest OS/iOS?
  • Ans. 

    The running latest OS/iOS is iOS 15.

    • iOS 15 is the latest operating system for Apple devices.

    • It was released in September 2021.

    • iOS 15 includes new features such as Focus mode, FaceTime improvements, and redesigned notifications.

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. Salary negoation ?

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Automobile workshop
  • Q2. Working process
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is overheating
  • Ans. 

    Overheating is when an object or system becomes excessively hot, often leading to damage or malfunction.

    • Overheating occurs when an object or system absorbs more heat than it can dissipate

    • Common causes of overheating include inadequate cooling, high ambient temperatures, and excessive workload

    • Examples of overheating include a car engine overheating due to a coolant leak, or a laptop overheating from prolonged use on a s

  • Answered by AI
  • Q2. What is thermostat valve
  • Ans. 

    A thermostat valve is a device that controls the flow of coolant through the engine to regulate its temperature.

    • Thermostat valves are typically found in automotive engines to prevent overheating.

    • They open and close based on the temperature of the engine to maintain optimal operating temperature.

    • A malfunctioning thermostat valve can lead to engine overheating or inefficient cooling.

    • Examples include traditional wax-based...

  • Answered by AI
  • Q3. Previous company details
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Electronic service
  • Q2. Maicro components
  • Q3. Fild effect components
  • Q4. Diod is a semi condectar
  • Q5. Jinar diod werk for electronic currcit
  • Ans. 

    The question is asking if Jinar worked on electronic circuits.

    • Yes, Jinar has experience working with electronic circuits.

    • Jinar has worked on designing and troubleshooting electronic circuits.

    • Jinar has knowledge of various electronic components and their functions.

  • Answered by AI
  • Q6. Transitor npn and PNP bese clector and amiter chiak

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard wark in company service and production fild
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why are the perfect fit for the role
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce briefly about your self
  • Q2. I talk about myself
Round 2 - Group Discussion 

How to handle angry customer

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude and general knowledge check

Round 3 - One-on-one 

(2 Questions)

  • Q1. Subject based questions
  • Q2. Questions on sales too

Interview Preparation Tips

Topics to prepare for Daikin Customer Service Associate interview:
  • B2B Sales
Interview preparation tips for other job seekers - Prepare well

Area Service Manager Interview Questions & Answers

Vivo user image Satyam Srivastava

posted on 20 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Pefer your base location
  • Ans. 

    I prefer a base location that is easily accessible and has a good work-life balance.

    • Preferably located near public transportation or major highways

    • A safe and secure neighborhood

    • Access to amenities such as restaurants, gyms, and parks

    • Reasonable commute time

    • Good schools for my children if applicable

  • Answered by AI
  • Q2. Expectation your hike
  • Ans. 

    I expect a hike that is commensurate with my skills and experience.

    • I am looking for a fair and reasonable hike based on my performance and contributions to the company.

    • I would appreciate a hike that reflects the market value for my position and responsibilities.

    • I am open to discussing the specifics of the hike and negotiating if necessary.

    • I am more interested in opportunities for growth and development within the compa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is more important in job and what is your stenth and weekness
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Can you think of a time you went above and beyond for a customer?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview. They basically want to make sure you are a functioning human being.

I applied via Walk-in and was interviewed in Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Based on job profile. HR call the interviewers.
Round 3 - HR 

(1 Question)

  • Q1. Computer typing test. Basic knowledge

Radius Systems Interview FAQs

How many rounds are there in Radius Systems Senior Service Associate interview?
Radius Systems interview process usually has 5 rounds. The most common rounds in the Radius Systems interview process are HR and Technical.
What are the top questions asked in Radius Systems Senior Service Associate interview?

Some of the top questions asked at the Radius Systems Senior Service Associate interview -

  1. What is difference in Mac OS and i...read more
  2. What is the running latest OS/i...read more
  3. What is the notice periods for present compa...read more

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Radius Systems Senior Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Radius Systems Senior Service Associate Reviews and Ratings

based on 1 review

5.0/5

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5.0

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5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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