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QUICK HEAL TECHNOLOGIES
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QUICK HEAL TECHNOLOGIES Customer Support Executive Interview Questions and Answers
QUICK HEAL TECHNOLOGIES Customer Support Executive Interview Experiences
1 interview found
Anonymous
I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.
Basic discussion of gd
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I applied via Company Website and was interviewed before Feb 2021. There were 4 interview rounds.
Generic
Generic
(3 Questions)
- Q1. Where do you see yourself in 5 years?
- Ans.
In 5 years, I see myself as a successful Sales Executive leading a high-performing team and driving significant revenue growth for the company.
Leading a team of sales professionals
Achieving and exceeding sales targets consistently
Developing and implementing effective sales strategies
Building strong relationships with key clients
Contributing to the overall growth and success of the company
- Q2. What are your strengths and weaknesses?
- Ans.
My strengths include strong communication skills, ability to build relationships, and a competitive nature. My weaknesses include impatience and a tendency to take on too much at once.
Strength: Strong communication skills - I am able to effectively convey information and build rapport with clients.
Strength: Relationship building - I excel at establishing and maintaining long-term relationships with customers.
Strength: ...
- Q3. Tell me about yourself.
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with expertise in B2B and B2C markets
Consistently achieved or surpassed sales targets by 20% or more
Developed and maintained a portfolio of key accounts, resulting in a 30% increase in revenue
Strong negotiation and communication skills, with the ability to build rapport ...
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I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. He asked me to give a introduction
- Q2. He asked me to tell something about my last job
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I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.
Education system in india topic
(1 Question)
- Q1. English, grammar, error
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I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Testing concepts and agile methodology, linux commands, few java programmings, logical questions
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(2 Questions)
- Q1. What different did you do in locked down
- Ans.
During the lockdown, I focused on enhancing my technical skills and learning new technologies.
Took online courses and certifications to improve my knowledge in areas like networking and troubleshooting
Participated in virtual workshops and webinars to stay updated with the latest industry trends
Practiced troubleshooting scenarios on virtual machines to sharpen my problem-solving abilities
Contributed to online technical ...
- Q2. How do you spend your day?
- Ans.
As a Technical Support Engineer, my day is spent troubleshooting and resolving technical issues for customers.
I start my day by checking emails and responding to any urgent customer inquiries.
I prioritize and manage my workload, addressing high-priority issues first.
I collaborate with other team members to share knowledge and seek assistance when needed.
I troubleshoot technical problems reported by customers, analyzing...
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Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Current Job role
(2 Questions)
- Q1. Work Experience
- Q2. Current Job roles and KPIs
(2 Questions)
- Q1. OS Troubleshooting
- Q2. Network Troubleshooting
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Data Management questions
Selected
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
(1 Question)
- Q1. Why you want to change?
- Ans.
Seeking new challenges and growth opportunities in a dynamic technical environment.
Desire to expand skill set and knowledge in different technologies
Looking for a more challenging and rewarding role
Seeking opportunities for career advancement and professional development
(1 Question)
- Q1. Troubleshooting questions
(1 Question)
- Q1. How to handle angry customers
- Ans.
Listen actively, stay calm, empathize, apologize, offer solutions, follow up
Listen actively to understand their concerns
Stay calm and composed, do not take their anger personally
Empathize with their situation and show understanding
Apologize for any inconvenience caused, even if it's not your fault
Offer solutions or alternatives to address their issues
Follow up to ensure the problem is resolved to their satisfaction
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
First round was mcq round
(2 Questions)
- Q1. Some basic salesforce questions
- Q2. Most questions from development
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