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QUICK HEAL TECHNOLOGIES Customer Support Executive Interview Questions and Answers

Updated 22 Mar 2024

QUICK HEAL TECHNOLOGIES Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Group Discussion 

Basic discussion of gd

Interview Preparation Tips

Topics to prepare for QUICK HEAL TECHNOLOGIES Customer Support Executive interview:
  • current market top

Interview questions from similar companies

I applied via Company Website and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Generic

Round 3 - Case Study 

Generic

Round 4 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a successful Sales Executive leading a high-performing team and driving significant revenue growth for the company.

    • Leading a team of sales professionals

    • Achieving and exceeding sales targets consistently

    • Developing and implementing effective sales strategies

    • Building strong relationships with key clients

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. What are your strengths and weaknesses?
  • Ans. 

    My strengths include strong communication skills, ability to build relationships, and a competitive nature. My weaknesses include impatience and a tendency to take on too much at once.

    • Strength: Strong communication skills - I am able to effectively convey information and build rapport with clients.

    • Strength: Relationship building - I excel at establishing and maintaining long-term relationships with customers.

    • Strength: ...

  • Answered by AI
  • Q3. Tell me about yourself.
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with expertise in B2B and B2C markets

    • Consistently achieved or surpassed sales targets by 20% or more

    • Developed and maintained a portfolio of key accounts, resulting in a 30% increase in revenue

    • Strong negotiation and communication skills, with the ability to build rapport ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and genuine with the interviewer.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Education system in india topic

Round 2 - Technical 

(1 Question)

  • Q1. English, grammar, error

Interview Preparation Tips

Interview preparation tips for other job seekers - Medium level interview
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. He asked me to give a introduction
  • Q2. He asked me to tell something about my last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Round 1 was hr round then vna round took place after that final round , overall experience was quite good

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Testing concepts and agile methodology, linux commands, few java programmings, logical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong at basic concepts.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Round 1 - One-on-one 

(2 Questions)

  • Q1. What different did you do in locked down
  • Ans. 

    During the lockdown, I focused on enhancing my technical skills and learning new technologies.

    • Took online courses and certifications to improve my knowledge in areas like networking and troubleshooting

    • Participated in virtual workshops and webinars to stay updated with the latest industry trends

    • Practiced troubleshooting scenarios on virtual machines to sharpen my problem-solving abilities

    • Contributed to online technical ...

  • Answered by AI
  • Q2. How do you spend your day?
  • Ans. 

    As a Technical Support Engineer, my day is spent troubleshooting and resolving technical issues for customers.

    • I start my day by checking emails and responding to any urgent customer inquiries.

    • I prioritize and manage my workload, addressing high-priority issues first.

    • I collaborate with other team members to share knowledge and seek assistance when needed.

    • I troubleshoot technical problems reported by customers, analyzing...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and give realistic answers. Share an out of the box answer or scenario during you previous work. Show them how good you are in handling situations
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Basic Communication 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Current Job role
Round 2 - HR 

(2 Questions)

  • Q1. Work Experience
  • Q2. Current Job roles and KPIs
Round 3 - Technical 

(2 Questions)

  • Q1. OS Troubleshooting
  • Q2. Network Troubleshooting
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Data Management questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why you want to change?
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic technical environment.

    • Desire to expand skill set and knowledge in different technologies

    • Looking for a more challenging and rewarding role

    • Seeking opportunities for career advancement and professional development

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting questions
Round 3 - Behavioral 

(1 Question)

  • Q1. How to handle angry customers
  • Ans. 

    Listen actively, stay calm, empathize, apologize, offer solutions, follow up

    • Listen actively to understand their concerns

    • Stay calm and composed, do not take their anger personally

    • Empathize with their situation and show understanding

    • Apologize for any inconvenience caused, even if it's not your fault

    • Offer solutions or alternatives to address their issues

    • Follow up to ensure the problem is resolved to their satisfaction

  • Answered by AI

QUICK HEAL TECHNOLOGIES Interview FAQs

How many rounds are there in QUICK HEAL TECHNOLOGIES Customer Support Executive interview?
QUICK HEAL TECHNOLOGIES interview process usually has 1 rounds. The most common rounds in the QUICK HEAL TECHNOLOGIES interview process are Group Discussion.

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QUICK HEAL TECHNOLOGIES Customer Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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