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Quess IT Staffing Solutions Telecaller Interview Questions and Answers

Updated 30 Aug 2023

Quess IT Staffing Solutions Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Nishant Pandey

posted on 30 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Chit chat about anything to test command on languages.
Round 3 - Group Discussion 

Group discussion on any topic to improve confidence level in candidates.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers, should work there.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jul 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction round
Round 2 - Assignment 

Listening test and typing test while listening

Round 3 - HR 

(1 Question)

  • Q1. Awareness about company
Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round and discuss about salary
Round 5 - Technical 

(1 Question)

  • Q1. Speed typing test

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Give a detail of your best day A rainy day with beautiful dreams
Round 3 - HR 

(1 Question)

  • Q1. Chatting capabilities Able to answer in english properly

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Good communication
Interview preparation tips for other job seekers - Love your job and work with confidence. Work hard. Be kind and sincere. Love everyone.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Very slow process no proper informations given

Round 2 - One-on-one 

(4 Questions)

  • Q1. Interview starts in morning 10'O clock ends with night 8'O clock
  • Q2. Self introduction
  • Q3. How was the Day?
  • Q4. Ok wait for 5 mins.I'will Call you.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about ur self.?
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales

    • Strong communication skills

    • Ability to work well under pressure

    • Passionate about providing excellent service to customers

  • Answered by AI
  • Q2. What is your roll and responsibility.?
  • Ans. 

    As a Telecaller, my role is to make outbound calls to potential customers, promote products or services, and generate leads for the sales team.

    • Making outbound calls to potential customers

    • Promoting products or services

    • Generating leads for the sales team

    • Handling customer inquiries and resolving issues

    • Maintaining call records and updating customer information

  • Answered by AI
  • Q3. Why i should hire you.?
  • Ans. 

    I am a dedicated and experienced telecaller with excellent communication skills and a proven track record of achieving sales targets.

    • I have a strong background in sales and customer service.

    • I am highly motivated and have a positive attitude towards achieving goals.

    • I have excellent communication skills and can effectively engage with customers over the phone.

    • I have a proven track record of meeting and exceeding sales ta

  • Answered by AI
Round 2 - Group Discussion 

Explained about package and can facility

Interview Preparation Tips

Topics to prepare for Sutherland Global Services Telecaller interview:
  • Management
Interview preparation tips for other job seekers - Prepare good towards interview

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. If u are applying for transaction monitoring, KYC then remembers basic questions that it, nothing to worry about, but still knowledge required.
  • Q2. Red Flags in transaction monitoring?
  • Ans. 

    Red flags in transaction monitoring include unusual activity, high-risk countries, and inconsistent customer behavior.

    • Unusual activity such as large transactions or frequent transfers

    • Transactions involving high-risk countries or individuals

    • Inconsistent customer behavior, such as sudden changes in transaction patterns

    • Transactions involving politically exposed persons (PEPs)

    • Transactions involving sanctioned individuals o...

  • Answered by AI
  • Q3. Scenario-based question, which transaction u will highlight or suspicious, reportable,

Interview Preparation Tips

Interview preparation tips for other job seekers - for any process need to know basic knowledge. that's it
understand the money laundering and money mule, terrorist financing and drug trafficking, etc.
*types of fraud.

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me yourself to check communication and confidence
  • Q2. Online test like aptitude
  • Q3. One more online test to gauge your English knowledge
  • Q4. HR discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't start with ur name and try something new.
If u r fresher then flexible to any shift or any process and experience guy can request required shift and process after successful technical round.

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Did you relieve this company after two years

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold
Be attentive
Just relax and enjoy your interview

I applied via Walk-in and was interviewed before Oct 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Whats ur previous experience. Say abt the company properly relieved. But share that u have vast experience even if u have worked in a small shop . Speak in a neutral phase, dont build sentence in ur mind w...

Interview Preparation Tips

Interview preparation tips for other job seekers - We have lot of Doors opened. So dont feel bad if u have not selected. Take it as an experience. HRs cannot decide ur life or career. So be confident in asking why u have not been selected and later u can correct it. Ask for the right salary if u have talent. Cheers!.

I appeared for an interview before Nov 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself.
  • Ans. 

    I am a dedicated and experienced consultant with a strong background in problem-solving and client management.

    • Over 5 years of experience in consulting roles

    • Skilled in analyzing data and providing strategic recommendations

    • Excellent communication and interpersonal skills

    • Proven track record of successfully managing client relationships

    • Strong ability to work in fast-paced environments and meet deadlines

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: I wasn't thinking of joining there, Came along with a friend, so thought of giving it a try, Got my resume shortlisted and was asked to attend the second round.
Tips: Be bold. Want something?, ask them, You wont be disappointed. Try to be more energetic when you talk, make the interviewer smile, you'll get through !!!

Round: Test
Experience: You'll get connected to someone in USA, through a phone call, That person will interview you.
Tips: Try to be yourself, feel free, he/she is also a person like you , talk freely, but listen to what they're asking, response is yours , don't worry about your answer. Make them smile or try to make them think that it'd be fun to work with you.
Duration: 1 hour
Total Questions: 50

Round: HR Interview
Experience: Friendly people, They'll ask you something familiar, "tell about yourself". I told them about me , my passion and all those stuffs, Again left the place looking them smile.
Tips: When this question is asked, many will tell something different like what they want to be, Just tell them whatever you feel at that moment . Feel Nervous, just let them know, They ain't gonna think bad!!!.

Skills: Communication And Confidence

Quess IT Staffing Solutions Interview FAQs

How many rounds are there in Quess IT Staffing Solutions Telecaller interview?
Quess IT Staffing Solutions interview process usually has 3 rounds. The most common rounds in the Quess IT Staffing Solutions interview process are Resume Shortlist, HR and Group Discussion.

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Quess IT Staffing Solutions Telecaller Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Quess IT Staffing Solutions Telecaller Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

3.0

Work-life balance

4.0

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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