Puthur Infotech Interview Questions, Process, and Tips

IMAP stands for Internet Message Access Protocol, used for retrieving emails from a mail server.

• IMAP allows users to access their emails from multiple devices

• It keeps emails stored on the server, allowing for easy access and synchronization

• IMAP is commonly used by email clients like Outlook, Thunderbird, and Apple Mail

POP3 (Post Office Protocol version 3) is a protocol used to retrieve emails from a mail server.

• POP3 is used to download emails from a mail server to a local email client.

• It works by connecting to the server and downloading any new messages to the client's inbox.

• POP3 typically uses port 110 for unencrypted connections and port 995 for encrypted connections.

• Once emails are downloaded via POP3, they are usually removed fr...read more

SMTP (Simple Mail Transfer Protocol) is a communication protocol used for sending and receiving email.

• SMTP is used to send emails between servers.

• It works in conjunction with POP3 or IMAP protocols for email retrieval.

• SMTP uses port 25 for communication.

• Example: When you send an email from your email client, SMTP is used to send the email to the recipient's email server.

Golden Rules of Accounting are basic principles that guide the process of recording financial transactions.

• There are three Golden Rules of Accounting: Debit what comes in, Credit what goes out; Debit the receiver, Credit the giver; Debit expenses and losses, Credit income and gains.

• These rules help maintain the balance in the accounting equation: Assets = Liabilities + Equity.

• For example, when a company receives cash f...read more

Experienced customer support engineer with a passion for problem-solving and helping customers.

• Over 5 years of experience in customer support roles

• Strong technical background in troubleshooting software and hardware issues

• Excellent communication skills and ability to work well under pressure

• Proven track record of resolving complex customer issues efficiently

• Passionate about providing top-notch customer service and buil

I have 8 years of experience in customer support roles, with 4 years specifically in senior customer support engineer positions.

• 8 years of overall customer support experience

• 4 years in senior customer support engineer roles

• Experience in handling complex technical issues

• Strong communication and problem-solving skills

I am choosing this job because of my passion for helping customers and solving technical issues.

• Passion for helping customers

• Enjoy solving technical issues

• Opportunity for growth and learning in a senior role