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PTS Consulting Services Case Manager Interview Questions and Answers

Updated 29 Aug 2023

PTS Consulting Services Case Manager Interview Experiences

3 interviews found

Case Manager Interview Questions & Answers

user image Anonymous

posted on 1 Sep 2022

I applied via AmbitionBox and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Case Study 

They just ask about intro and case management related qstn

Round 2 - HR 

(1 Question)

  • Q1. Technical qstn they asked also case management related qstn

Interview Preparation Tips

Interview preparation tips for other job seekers - just introduction and communication skills

Case Manager Interview Questions & Answers

user image Sharik Khan

posted on 29 Aug 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. They don't check your resume.
Round 2 - One-on-one 

(1 Question)

  • Q1. Normal introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Only hr and client round

Case Manager Interview Questions Asked at Other Companies

Q1. What is customer service according to you.

Case Manager Interview Questions & Answers

user image Anonymous

posted on 6 Nov 2022

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Something brief about you.
  • Q2. Why you want to do this job.
  • Ans. 

    I want to do this job because I am passionate about helping individuals navigate through challenging situations and providing them with the support they need.

    • I have a strong desire to make a positive impact on people's lives.

    • I enjoy working with diverse populations and finding creative solutions to complex problems.

    • I have excellent communication and organizational skills, which are essential for effective case manageme...

  • Answered by AI
  • Q3. What is your experience, expectetions.
  • Ans. 

    I have 5 years of experience as a Case Manager and my expectations include working with diverse populations and utilizing my problem-solving skills.

    • 5 years of experience as a Case Manager

    • Experience working with diverse populations

    • Strong problem-solving skills

    • Knowledge of relevant laws and regulations

    • Effective communication and interpersonal skills

    • Ability to prioritize and manage multiple cases

    • Proficient in documentatio...

  • Answered by AI
  • Q4. What is customer service according to you.
  • Ans. 

    Customer service is providing assistance and support to customers before, during, and after a purchase.

    • Listening to customers' needs and concerns

    • Offering solutions and options

    • Being friendly and courteous

    • Providing timely and accurate information

    • Following up to ensure customer satisfaction

  • Answered by AI
  • Q5. Are you comfortable to work as per US timeline?
  • Ans. 

    Yes, I am comfortable working as per US timeline.

    • I have prior experience working in a US-based company and have adjusted my schedule accordingly.

    • I understand the importance of being available during US business hours to effectively communicate with clients and colleagues.

    • I am willing to adapt my work schedule to accommodate any necessary meetings or deadlines in the US time zone.

    • I am familiar with working in a fast-pac...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This HR will only consider your communication skills.best of luck.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 7 interview rounds.

Round 1 - Aptitude Test 

General English Knowledge & Personal Assessment

Round 2 - HR 

(1 Question)

  • Q1. General Profile check
Round 3 - One-on-one 

(1 Question)

  • Q1. Competencies wise people or process related questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Not want to disclose
Round 5 - One-on-one 

(1 Question)

  • Q1. Not want to disclose
Round 6 - One-on-one 

(1 Question)

  • Q1. Not want to disclose
Round 7 - HR 

(1 Question)

  • Q1. Compensation benefit negotiations
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Good communication skills

Round 3 - Group Discussion 

New things and improve the communication

Round 4 - Technical 

(5 Questions)

  • Q1. Who are improving the quality
  • Ans. 

    The quality is improved by the entire team through continuous training and feedback.

    • Quality improvement is a team effort

    • Regular training sessions help in enhancing skills

    • Feedback from customers and supervisors is crucial for identifying areas of improvement

  • Answered by AI
  • Q2. Yes good importance
  • Q3. What are the your expectations in interview round
  • Q4. What are the you good Habit
  • Q5. Whate are the case study
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Accounting, r2r,p2p,account receivable ,payable,brs

Round 3 - One-on-one 

(1 Question)

  • Q1. What is accrued income
  • Ans. 

    Accrued income refers to the revenue that has been earned but not yet received.

    • Accrued income is recorded as a current asset on the balance sheet.

    • It represents the amount of revenue that has been recognized but not yet received.

    • Common examples of accrued income include interest income, rent income, and commission income.

    • Accrued income is typically recorded through an adjusting entry at the end of an accounting period.

    • I...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What are the challenges faced in the past and how did you over come them ?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Whatsapp group and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. For asking about this job and why i choose this job
  • Q2. Because it's education platform and I Love To Teach
  • Q3. Do you know about this Job
  • Q4. Have You Marketing experience
  • Q5. How was your last salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Give hurry Feedback

I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Why should we hire you?
  • Q3. What is your family background?
  • Q4. What are your salary expectations?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
  • Q7. Ask about myself and about accounts, company
Round 3 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.
  • Q7. I would like to join this company because my good carrier i should improve myself soo ask me about myself
  • Q8. I ll do hard and get a good name for ur company side soo ask about myself
Round 4 - Aptitude Test 

Any topic like grammar and mathematic

Interview Preparation Tips

Topics to prepare for IBM Accountant Cashier interview:
  • General Accounting
Interview preparation tips for other job seekers - I ll improve my knowledge and i have one experience and I m get a good name ur company I ll do hard work also

I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Wipro Accountant Cashier interview:
  • Childhood memories
Interview preparation tips for other job seekers - If you salute you are duty you don't have to salute everyone if you pollute you are duty you have to salute everyone

PTS Consulting Services Interview FAQs

How many rounds are there in PTS Consulting Services Case Manager interview?
PTS Consulting Services interview process usually has 2-3 rounds. The most common rounds in the PTS Consulting Services interview process are HR, Resume Shortlist and Case Study.
What are the top questions asked in PTS Consulting Services Case Manager interview?

Some of the top questions asked at the PTS Consulting Services Case Manager interview -

  1. What is customer service according to y...read more
  2. technical qstn they asked also case management related q...read more
  3. They don't check your resu...read more

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PTS Consulting Services Case Manager Salary
based on 13 salaries
₹2.6 L/yr - ₹4.5 L/yr
46% less than the average Case Manager Salary in India
View more details

PTS Consulting Services Case Manager Reviews and Ratings

based on 7 reviews

2.1/5

Rating in categories

1.8

Skill development

2.1

Work-Life balance

2.3

Salary & Benefits

1.6

Job Security

1.8

Company culture

1.7

Promotions/Appraisal

2.1

Work Satisfaction

Explore 7 Reviews and Ratings
Customer Service Executive
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₹2.3 L/yr - ₹4 L/yr

Case Manager
13 salaries
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₹2.6 L/yr - ₹4.5 L/yr

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₹2 L/yr - ₹3.1 L/yr

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₹2 L/yr - ₹3.5 L/yr

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