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Amazon Case Manager Interview Questions and Answers

Updated 15 Nov 2024

Amazon Case Manager Interview Experiences

6 interviews found

Case Manager Interview Questions & Answers

user image Umesh Shinde

posted on 21 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 7 interview rounds.

Round 1 - Aptitude Test 

General English Knowledge & Personal Assessment

Round 2 - HR 

(1 Question)

  • Q1. General Profile check
Round 3 - One-on-one 

(1 Question)

  • Q1. Competencies wise people or process related questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Not want to disclose
Round 5 - One-on-one 

(1 Question)

  • Q1. Not want to disclose
Round 6 - One-on-one 

(1 Question)

  • Q1. Not want to disclose
Round 7 - HR 

(1 Question)

  • Q1. Compensation benefit negotiations

Case Manager Interview Questions & Answers

user image vidhan sharma

posted on 15 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. S.T.A.R based questions of previous experiences

Case Manager Interview Questions & Answers

user image Anonymous

posted on 30 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Critical thinking questions
  • Q2. Bias for action question

Interview Preparation Tips

Topics to prepare for Amazon Case Manager interview:
  • Customer Relationship
  • customer support
Interview preparation tips for other job seekers - Prepare nice examples and be confident. Even if you don’t know the answer engage into conversation related to it and then try talking out of it. Don’t think and show that you are trying to create a story in your mind.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

MCQ questions which was for 30 mins

Round 3 - Group Discussion 

General topics were given for discussion

Round 4 - One-on-one 

(2 Questions)

  • Q1. One-one interview with HR manager
  • Q2. Introduction and cross questions from the Resume.
Round 5 - One-on-one 

(2 Questions)

  • Q1. Another on-one interview with senior HR
  • Q2. Questions based on the role and generic cross questions from Resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Please make sure whatever mentioned on your Resume is accurate and you should be able to answer any cross questions from your CV. Also, ensure you are researching about the company properly before appearing for the interview.

Amazon interview questions for designations

 Manager

 (10)

 Operations Manager

 (35)

 Program Manager

 (32)

 Product Manager

 (18)

 Area Manager

 (17)

 Team Manager

 (12)

 Assistant Manager

 (12)

 Engineering Manager

 (5)

Case Manager Interview Questions & Answers

user image Anonymous

posted on 13 Apr 2022

I applied via Approached by Company and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Skill Test

Round 2 - Technical 

(1 Question)

  • Q1. Share your innovative idea you implemented in your prev company and its impact
Round 3 - Technical 

(1 Question)

  • Q1. Same as above, more about your challenges at work
Round 4 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourselves. Dont fake it till you make it. The interviewers know why you are lying about your achievements. Ask questions. Be more interactive during the interviews to make it more comfortable and worthwhile

Case Manager Interview Questions & Answers

user image Anonymous

posted on 28 Dec 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Difficult and challenging situation faced, how did I handled it.
  • Q2. Innovative ideas shared in previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, explain using star method

Case Manager Jobs at Amazon

View all

Amazon Interview FAQs

How many rounds are there in Amazon Case Manager interview?
Amazon interview process usually has 3-4 rounds. The most common rounds in the Amazon interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for Amazon Case Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Customer Service, Bpo Operations, Customer Handling, International Voice Process and Customer Experience.
What are the top questions asked in Amazon Case Manager interview?

Some of the top questions asked at the Amazon Case Manager interview -

  1. Questions based on the role and generic cross questions from Res...read more
  2. S.T.A.R based questions of previous experien...read more
  3. Compensation benefit negotiati...read more

Tell us how to improve this page.

People are getting interviews through

based on 4 Amazon interviews
Company Website
Referral
25%
25%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Amazon Case Manager Salary
based on 107 salaries
₹4.5 L/yr - ₹15.5 L/yr
55% more than the average Case Manager Salary in India
View more details

Amazon Case Manager Reviews and Ratings

based on 16 reviews

3.9/5

Rating in categories

3.4

Skill development

3.9

Work-Life balance

3.6

Salary & Benefits

3.0

Job Security

3.7

Company culture

3.5

Promotions/Appraisal

3.6

Work Satisfaction

Explore 16 Reviews and Ratings
Amazon hring LOA Case manager - Work from Home- On contract

Hyderabad / Secunderabad

2-7 Yrs

₹ 5-5.5 LPA

Amazon hring LOA Case manager - Work from Home- On contract

Hyderabad / Secunderabad

2-7 Yrs

₹ 5-5.5 LPA

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