10+ Amazon Case Manager Interview Questions & Answers | Complete Prep Guide 2025

Amazon Case Manager Interview Experiences

6 interviews found

Case Manager Interview Questions & Answers

Umesh Shinde

posted on 21 May 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Apr 2024. There were 7 interview rounds.

Round 1 - Aptitude Test

General English Knowledge & Personal Assessment

Round 2 - HR

(1 Question)

Q1. General Profile check

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Competencies wise people or process related questions

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. Not want to disclose

Add your answer

Round 5 - One-on-one

(1 Question)

Q1. Not want to disclose

Add your answer

Round 6 - One-on-one

(1 Question)

Q1. Not want to disclose

Add your answer

Round 7 - HR

(1 Question)

Q1. Compensation benefit negotiations

Add your answer

Case Manager Interview Questions & Answers

vidhan sharma

posted on 15 Nov 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(1 Question)

Q1. S.T.A.R based questions of previous experiences

Add your answer

Case Manager Interview Questions & Answers

Anonymous

posted on 30 Jan 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I was interviewed in Jul 2022.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Critical thinking questions

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Q2. Bias for action question

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Interview Preparation Tips

Topics to prepare for Amazon Case Manager interview:

Customer Relationship
customer support

Interview preparation tips for other job seekers - Prepare nice examples and be confident. Even if you don’t know the answer engage into conversation related to it and then try talking out of it. Don’t think and show that you are trying to create a story in your mind.

What people are saying about Amazon

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Case Manager Interview Questions & Answers

Vivek M

posted on 1 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - Aptitude Test

MCQ questions which was for 30 mins

Round 3 - Group Discussion

General topics were given for discussion

Round 4 - One-on-one

(2 Questions)

Q1. One-one interview with HR manager

Add your answer

Q2. Introduction and cross questions from the Resume.

Add your answer

Round 5 - One-on-one

(2 Questions)

Q1. Another on-one interview with senior HR

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Q2. Questions based on the role and generic cross questions from Resume

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Interview Preparation Tips

Interview preparation tips for other job seekers - Please make sure whatever mentioned on your Resume is accurate and you should be able to answer any cross questions from your CV. Also, ensure you are researching about the company properly before appearing for the interview.

Case Manager Interview Questions & Answers

Anonymous

posted on 13 Apr 2022

I applied via Approached by Company and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Aptitude Test

Skill Test

Round 2 - Technical

(1 Question)

Q1. Share your innovative idea you implemented in your prev company and its impact

Add your answer

Round 3 - Technical

(1 Question)

Q1. Same as above, more about your challenges at work

Add your answer

Round 4 - HR

(2 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be true to yourselves. Dont fake it till you make it. The interviewers know why you are lying about your achievements. Ask questions. Be more interactive during the interviews to make it more comfortable and worthwhile

Case Manager Interview Questions & Answers

Anonymous

posted on 28 Dec 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Difficult and challenging situation faced, how did I handled it.

Add your answer

Q2. Innovative ideas shared in previous organisation

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, explain using star method

Case Manager Jobs at Amazon

View all

Amazon is hiring For LOA case Manager _ Work From Home _ Contract role

Kolkata

2-7 Yrs

₹ 5.5-5.5 LPA

Amazon hring LOA Case manager - Work from Home- On contract

Hyderabad / Secunderabad

2-7 Yrs

₹ 5-5.5 LPA

Amazon hring LOA Case manager - Work from Home- On contract

Hyderabad / Secunderabad

2-7 Yrs

₹ 5-5.5 LPA

Interview questions from similar companies

Associate Interview Questions & Answers

Myntra

Anonymous

posted on 15 May 2022

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. It is relevant to area where you are expertises and for position you applied for

Add your answer

Q2. Relevant to position

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Really good company and can enjoy myntra benefits a lot .

Associate Interview Questions & Answers

Paytm

Anonymous

posted on 21 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. First they ask tell me about yourself and second they give you any topic to speak continues for 5 minutes. They check only your grammer if someone is not comfortable to that topic you can tell them to give...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is so simple. Don't hesitate if someone looking for going to Paytm. They can free you in half n hour. All the documentation they can do on same day. Kindly get your marksheet and graduation degree certificate while you go for interview.

Associate Interview Questions & Answers

Reliance Retail

Anonymous

posted on 14 Sep 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Experience and salary

Add your answer

Round 3 - Technical

(1 Question)

Q1. Knowledge check

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary discussion

Add your answer

Associate Interview Questions & Answers

BigBasket

Anonymous

posted on 13 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Why should we hire you?

Ans. Should hire me as I believe that I can be a well fit person in a team work and can help to grow the standard of the company and myself through my skills, experience and qualifications. I feel that my experience in this industry and my ability to work autonomously make me a good match for this position. I am able to remain focused in stressful situations at the same time.

Answered Anonymously

Add your answer

Q2. Tall me about your salf

Ans. Thankyou for giving this opportunity for introduced my salf , my name is PROKASH DHUBI iam from assam my last qualification is BA 2nd semester in Assam University my work experience is Blinkit company in 1 year picker post

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - जवाब सही हो या गलत अगर आपको पता है कि मैं सही हूं तो पूरा confidence के साथ जवाब दो

Amazon Interview FAQs

How many rounds are there in Amazon Case Manager interview?

Amazon interview process usually has 3-4 rounds. The most common rounds in the Amazon interview process are One-on-one Round, Aptitude Test and HR.

How to prepare for Amazon Case Manager interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Customer Service, Customer Service Management, Bpo Operations, Call Center Management and Customer Handling.

What are the top questions asked in Amazon Case Manager interview?

Some of the top questions asked at the Amazon Case Manager interview -

Questions based on the role and generic cross questions from Res...read more
S.T.A.R based questions of previous experien...read more
Compensation benefit negotiati...read more

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Amazon Case Manager Interview Process

based on 4 interviews

Interview experience

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Good

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Amazon Case Manager Salary

based on 119 salaries

₹4 L/yr - ₹14 L/yr

40% more than the average Case Manager Salary in India

View more details

Case Manager Jobs at Amazon

Amazon is hiring For LOA case Manager _ Work From Home _ Contract role

Kolkata

2-7 Yrs

₹ 5.5-5.5 LPA

Amazon hring LOA Case manager - Work from Home- On contract

Hyderabad / Secunderabad

2-7 Yrs

₹ 5-5.5 LPA

Amazon hring LOA Case manager - Work from Home- On contract

Hyderabad / Secunderabad

2-7 Yrs

₹ 5-5.5 LPA

Explore more jobs

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